Head – Consumer Segments job at Airtel Zambia
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Vacancy title: Head – Consumer Segments

[ Type: FULL TIME , Industry: Telecommunications , Category: Admin & Office ]

Jobs at:

Airtel Zambia

Deadline of this Job:
Monday, May 15 2023 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Saturday, May 13 2023, Base Salary: Not Disclosed

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JOB DETAILS:
DEPARTMENT : Marketing
VACANCY : Head – Consumer Segments
LEVEL : Senior Manager
LOCATION : Lusaka, HQ

JOB PURPOSE :
To create sustainable, profitable, market volume and value growth across consumer markets.

CORE RESPONSIBILITIES ARE :
1. Conduct revenue performance analysis of the segments to increase Revenue Market Share & Customer Market share.
2. Develop and maintain compelling prepaid propositions for different segments including mass, High Value Customers (HVC) and youth.
3. Develop and execute action plans to increase segment penetration and revenue.
4. Plan, lead, and direct consumer acquisition initiatives in close collaboration with the sales and distribution department as per Annual Operating Plan (AOP).
5. Conduct alternative channel acquisition initiatives in collaboration with relevant departments.
6. Drive Affinity and Top of Mind Awareness for the various segments.
7. Drive team performance and engagement.

REQUIREMENTS:
Educational Qualifications & Functional / Technical Skills:
• Bachelor’s Degree in Marketing, Engineering, Economics, Business Administration or equivalent.
• An MBA with a focus on Marketing, Economics or Business Administration.

Relevant Experience:
• Scientific Marketing experience.
• Exposure to managing segments.
• 8-10 years of work experience with at least 3 years of relevant experience in Telecom marketing.
• A minimum of 3 years in Management role.
• Sound understanding of generic Telco customer facing applications.
• Extensive knowledge of telecom workflows to ensure effective integration on different product & system platforms.
• Creating a highly effective team.
• Understanding and experience in systems integration.
• Must be a member of the Zambian Institute of Marketing.

COMPETENCIES REQUIRED FOR THE POST :
• Must have strong business and commercial acumen.
• Understanding of consumer behavior for products and services.
• Delighting the customers.
• Entrepreneurial ability.
• Innovative.
• Strong technical aptitude & IT savvy.
• Strong communication skills.
• Good interpersonal skills.
• Excellent teamwork and collaboration with stakeholders.
• Project management skills.
• Inductive reasoning and fluency of ideas.
• Results oriented.
• Customer centric approach.
• Strong analytical skills able to draw conclusions from data, management information and trends

Work Hours: 8


Experience in Months: 36

Level of Education:
Bachelor Degree

Job application procedure
Suitable candidates requested to apply by sending through their CV’s to jobs@zm.airtel.com  The closing date for receiving applications is Monday, 15th May 2023.
Airtel is an Equal Opportunity Employer and is non-discriminatory on the basis of race, gender, disability, ethnic grouping.
Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.



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Job Info
Job Category: Administrative jobs in Zambia
Job Type: Full-time
Deadline of this Job: 15 May 2023
Duty Station: Lusaka
Posted: 13-05-2023
No of Jobs: 1
Start Publishing: 13-05-2023
Stop Publishing (Put date of 2030): 13-05-2066
Apply Now

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  • SELECT SUM(CASE WHEN `a`.`next_execution` <= :now THEN 1 ELSE 0 END) AS due_count,SUM(CASE WHEN `a`.`locked` IS NULL THEN 0 ELSE 1 END) AS locked_count FROM `icop0_scheduler_tasks` AS `a` WHERE `a`.`state` = 1138μs1.68KBParams/administrator/components/com_scheduler/src/Model/TasksModel.php:466Copy
  • SELECT * FROM `icop0_extensions` WHERE `element` = 'com_gsd' AND `type` = 'component'188μs3.78KB/plugins/system/nrframework/NRFramework/Extension.php:160Copy
  • SHOW FULL COLUMNS FROM `icop0_gsd_config`356μs1.92KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_gsd_config` WHERE `name` = 'config'80μs912B/libraries/src/Table/Table.php:755Copy
  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc232μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SHOW FULL COLUMNS FROM `icop0_users`366μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid233μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid130μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Head-–-Consumer-Segments-job-at-Airtel-Zambia-45674'93μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 165μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"401μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES996μs8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin98μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin83μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`75μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'76μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'150μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 230691μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?170μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?389μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy
  • DELETE FROM `icop0_session` WHERE `time` < ?80μs760BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:80Copy