Head of Transactional Services job at ABSA Group
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458 Days Ago
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Vacancy title:
Head of Transactional Services

[ Type: FULL TIME , Industry: Banking , Category: Management ]

Jobs at:

ABSA Group

Deadline of this Job:
Wednesday, September 06 2023 

Duty Station:
Within Zambia , Livingstone, South - Central Africa

Summary
Date Posted: Thursday, August 24 2023, Base Salary: Not Disclosed

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JOB DETAILS:
Job Summary
• The primary objective of this role is to maximize the Bank’s earnings through the sale of Cash Management solutions to targeted corporate clients. To be accomplished by winning new client mandates, expanding existing relationships, and protecting current business flows. To ensure new Cash Management income streams are sustainable, this role must support the establishment of strong, long-term client relationships in conjunction with the coverage team.

Job Description
Business Management and Product 70%
• Cash business strategy formulation – direct business to new cash revenue pools in collaboration with coverage teams. Drive Initiatives to increase deposits and volumes transacted per client.
• Responsible for pricing across cash products with support of pricing committee
• Wholesale liquidity mobilisation and management in collaboration with Treasury
• Consistent product development to respond and anticipate corporate client demands.
• Develop direct relationships with key product contributors for efficiency and improved service.
• Driving sales performance – Track and support
• Driving Financial Performance – Track and support
• Support and ensure portfolio performance review monthly across in collaboration with segment heads.
• Provide guidance and support to the cash management team on the identification and closure of customer transactions across the portfolio
• Monitoring of sales targets and deal pipelines to ensure targets are achieved.
• Provide solutions and structures for customers’ transactional requirements.
• Monitor and drive income across all cash management revenue lines.
• Monitor costs associated with the cash management teams inc. budgets and product development costs.
• Proactively research and stay abreast of product offerings from the competition.
• Manage implementation of product and/or process changes
• Monitor levels of complaints and quality of complaint handling
• Achieve sales performance targets as specified and agreed to within annual objectives.
• Segment each client/prospect based on anticipated need and forecasted growth potential. (Priority Client Targeting)
• Leading the team of Cash Sales Managers in sales origination and execution of transactions across the full product suite
• Develop commercial awareness of the financial performance of the wider Corporate banking business.
• Research, create and follow up on a target list for potential new business.Staff Management 15%
• Resource planning, ensuring the correct skilled colleagues manage various functions of the Transactional Services with support from Corporate Banking Director and Human Resource.
• Day-to-day coaching and development of Transactional services Manager’s (sales and Digital specialists) in provision of consistent service quality to corporate customers.
• Agree and review sales and service targets with direct reports.
• Ensure implementation of Performance Development plans) for all team members
• Help team members to identify strengths and weaknesses in their own skills and attributes, through regular review and feedback.
• Review employees’ self- development plans and ensure training and development needs are accommodated.
• Facilitate career growth for employees within the teams and provide necessary exposure

Risk and Controls Objectives 15%
• Manage risk and control effectively by applying applicable risk frameworks and embedding a positive risk culture.
• Review Governance processes and update frequently to ensure current and emerging risks are mitigated working closely with Governance manager.
• Monitor and ensure adherence to risk service standards.
• Report all Incidents within policy guidelines and follow through to closure.
• Ensure governance reports are actions and signed off as per frequency.

Education
• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Job Experience: No Requirements

Work Hours: 8


Experience in Months:

Level of Education:
Bachelor Degree

Job application procedure
• Interested and qualified? Click here to apply

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Management jobs in Zambia
Job Type: Full-time
Deadline of this Job: Wednesday, September 06 2023
Duty Station: Livingstone
Posted: 23-08-2023
No of Jobs: 1
Start Publishing: 23-08-2023
Stop Publishing (Put date of 2030): 23-08-2066
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