Summary
Date Posted: Monday, November 16, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
Position Title: Sales Executive
Reports To: The C.E.O
Position Summary:
The Sales Executive primary role is to perform general office duties in Sales & Marketing team e.g. filing, sending emails, typing, faxing, copying, and loading special or negotiated rates on to Jonas Information system and Maintaining Customer and company profiles.
Should assist in selling guest rooms, catering services and banquet facilities as directed by the C.E.O. Also provide high-level administrative support by conducting research, preparing statistical reports, collecting and processing sensitive data, resolving guest issues and also perform clerical functions. .

Sales Coordinator Duties and Responsibilities:
• Answer telephone and respond to caller inquiries in a pleasant manner.
• Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• Responsible for coordinating internally with the sales & marketing team.
• Generating reports, preparing proposals, collections details, coordinating with clients & suppliers.
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, etc).
• Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
• Generate group and/or corporate leads through internet prospecting, networking, and telemarketing.
• Arrange and co-ordinate meetings, events and any appointments.
• Record, transcribe and distribute minutes of meetings.
• Interaction with client in regards to leads, hotel needs and client travel.
• Meets with clients to effectively and professionally convey details of the sale to the client.
• Perform hotel site tours with potential clients.
• Monitor, screen, respond to and distribute incoming communications.
• Design, upload, extract and maintain customer databases.
• Create and manage Company and Travel Agent profiles on the property management system.
• Should know the process of merging profiles.
• Load and Manage Rate Codes to the Hotel Software, and link the negotiated rates to the correct company profiles.
• File and retrieve documents and reference materials.
• Utilizes efficient sales strategy for the maximization of hotel revenue.
• Coordinates necessary arrangements with vendors relating to sales.
• Establishes strong relationships with vendors to ensure maximization of hotel revenue.
• Ensures all documents produced by the Sales Department (i.e. contracts, rooming lists, proposals) are completed accurately and on time.
• Respond to complaints from customers and give after-sales support when requested.
• Ensure the adequacy of sales-related equipment or material are available at all times.
• Other duties as assigned by management.

Prerequisites:
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Working knowledge of standard office administrative practices and procedures.
• Excellent customer service skills.
• Able to effectively communicate in English, in both written and oral forms.
• Be friendly, customer centric, smile and able to work in a team environment.

Job Qualifications: Not Specified

Education:
• Diploma or degree in business management, Marketing, Good computer skills; proficient in the use of Microsoft Office (Word, Excel, Powerpoint, Access) and Knowledge of Property Management systems like Jonas.

Experience:
• Three or more years of experience working in a marketing or sales. Previous experience working in a similar role in the hospitality industry is a requirement.

Work Hours: 8

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Job application procedure
Only serious applicants meeting the above stated requirements should send their applications including an updated resume to include contact details with at least three (3) references not later than 26th November, 2020 on an envelope marked the position applied for which should be addressed to: hrrecruitberkeley@gmail.com 

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