Summary
Date Posted: Wednesday, August 10, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose
This position is responsible for developing monitoring and maintaining the Bank's computer systems and networks through continuous updates and installation of new software and equipment, and providing training to use. This includes monitoring work performance, opti ng server capacity and securing the Bank's networks and data

Key Responsibilities
1. Ensure all network support is provided in line with Service Level Agreements to ensure customer satisfaction
2. Ensures that user requests incidents are resolved within the specified period in the SLA and escalate issues accordingly
3. Installing, configuring and updating network software, as well as maintaining hardware and network devices
4. Performing diagnostic tests and repairs, as well as developing data archiving, backup and retrieval procedures
5. configures routers switches few and other network accessories in line with best practice.
6. Participates in business continuity and disaster Recovery planning/recovery strategies
7. Testing network protocols and ensuring table and secure server connectivity
8. Training junior IT personnel, providing one of remoter technical support and preparing user manuals Documenting network processes and layouts, as well as enhancing network Security 10. Keeping abreast of developments network infrastructure and technologies

Qualifications and experience
1 Grade 12 Certificate with so ‘with credit or better in Mathematics and English
2 Minimum Degree in Computer Science Computer Engineering/information Technology/information Systems from a recognised university
3. Minimum of three ( 3)years proven experience in IT Communication Network (LAN & WAN) environment
4. In-depth knowledge of network infrastructure, architecture, connectivity and security
5 Superb Analytical and poolem solving skills with exceptional organisational and time management skills
6. Excellent interpersonal communication and collaboration skills
7. Experience with Network Communications equipment (Routers, Servers and Hubs) and Communications Relevant certification (including Vendor) or academia qualifications viewed favourably

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
Applications, supporting documentations and CVs should be emailed to recruitment@investrustbank.co.zm  not later than 15th August, 2022

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