Summary
Date Posted: Wednesday, August 17, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
ICAP at Columbia University is an international, non-profit organization situated at the Columbia University in New York. ICAP is Empowering Health Around the World and works in over 30 countries, including Zambia. Together with our partners—Ministries of Health, large multilaterals, health care providers, and patients—we support comprehensive, person-centered HIV/TB services and high-performing health system strengthening initiatives that provide quality and affordable health care. And by enhancing health information systems, improving quality, and developing human resources for health, we build capacity and efficiency in the world’s most challenging, resource-limited settings.
ICAP seeks to recruit for the following positions in Zambia

6. Job Title: Information Technology Assistant (01)
Reports to: Senior Administration Officer
Location: Lusaka
Position Summary
The IT Assistant will administer the IT infrastructure and upgrade same based on the new technological innovations so that ICAP will have a better capacity in maintaining up to date and efficient communication network as well as data-based management. Provide IT help desk

Major Accountabilities
• Manage the installation, documentation and maintenance of operating systems, communications software, database management software.
• Manage systems updates on all applications.
• Configure and manage file server, network resources (printer, plotter and scanner.
• Provide IT support for the central and provincial offices.
• Perform hardware troubleshooting as needed.
• Manage e-mail; file sharing, application, and/or other systems and services as necessary
• Ensure that the full disaster recovery standard backups in accordance with the established procedures
• Ensure that the anti-virus auto updates are functioning correctly and are being rolled out across the network.
• To carry out any other duties and/or responsibilities assigned by the immediate supervisor.

Qualifications
• Grade 12 certificate with at least credits in English and Mathematics
• Diploma Information Technology /Computer Science

Experience And Skills Required
• Experience with Quick books setup & configurations.
• Two years related experience
• Thorough knowledge in network development and management.
• Thorough knowledge of application design and data management.
• Knowledge of microcomputer hardware, software and LAN systems
• Experience working in donor funded projects a Plus

Job Experience: No Requirements

Work Hours: 8

Level of Education: Associate Degree

Job application procedure
For submission of applications and full details of the positions, please visit the ICAP website https://icap.columbia.edu/careers/
Suitably qualified candidates should attach their cover letters and a detailed Curriculum Vitae (CV) of not more than 4 pages. Please indicate position being applied for in the subject line and do not attach certificates at this stage.
The closing date for receiving applications is 26th August 2022. Only shortlisted candidates will be contacted.
ICAP is an equal opportunity employer that values inclusion and a diverse workforce. All qualified applicants will receive equal consideration for employment.

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