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Intern – Senior Customer Service Assistant job at Bayport Financial Services
Bayport Financial Services Limited
Website :
487 Days Ago
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Vacancy title:
Intern – Senior Customer Service Assistant

[ Type: FULL TIME , Industry: Accounting , Category: Customer Service ]

Jobs at:

Bayport Financial Services

Deadline of this Job:
Monday, February 12 2024 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Monday, January 29 2024, Base Salary: Not Disclosed

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Learn more about Bayport Financial Services
Bayport Financial Services jobs in Zambia

JOB DETAILS:
Job Summary
• Reporting to the Branch Head, the Senior Customer Service Assistant (SCSA) is the primary contact person between Bayport and the client. The SCSA interacts with the Bayport clients to educate them about the various products the company has to offer. The SCSA also advises customers on the loan issuance process, requirements, the different products offered by the institution and ensures that all necessary procedures as outlined by the company are adhered to before issuing a loan.

Job Specifications
• Effective marketing of all Bayport loan products
• Vetting of clients and ensuring that the documentation is valid
• Payout cash to clients whose loans have been approved
• Reconciliation of cash and daily reports
• Handling customer exceptions and refunds
• Delivering good customer service
• Working from out of station to issue loans – mobile operations

Minimum Entry Requirements
• Bachelor’s Degree in Banking, Business, Arts or any other related discipline
• Experience in the financial service industry or in a sales role will be an added advantage

Other Skills And Attributes
• Computer literacy
• Excellent communication, interpersonal and organization skills
• Good numerical skills
• Excellent sales and negotiation skills

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Job application procedure
Suitable candidates must send their applications to careers@bayport.co.zm  with the position applied for and the preferred town of posting as the email subject, attaching their current CVs and professional/academic certificates.
• Take note that only residents of the respective towns indicated are encouraged to apply and will be given preference.
• The closing date for receiving applications is Tuesday 30th January 2024. Only shortlisted candidates will be contacted.

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Internships/ Trainee jobs in Zambia
Job Type: Full-time
Deadline of this Job: Monday, February 12 2024
Duty Station: Lusaka
Posted: 29-01-2024
No of Jobs: 1
Start Publishing: 29-01-2024
Stop Publishing (Put date of 2030): 29-01-2066
Apply Now

Caution: Never Pay Money in a Recruitment Process.

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  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Intern-–-Senior-Customer-Service-Assistant-job-at-Bayport-Financial-Services-55775'145μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 182μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"350μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES1.3ms8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin164μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin116μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`171μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'108μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'302μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 258999μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?199μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?1.13ms912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy