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Lending and Customer Value Proposition Manager job at FNB
FNB
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494 Days Ago
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Vacancy title:
Lending and Customer Value Proposition Manager

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Customer Service ]

Jobs at:

FNB

Deadline of this Job:
Friday, January 19 2024 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Tuesday, January 16 2024, Base Salary: Not Disclosed

Similar Jobs in Zambia
Learn more about FNB
FNB jobs in Zambia

JOB DETAILS:
Job Description
To manage the profitable and sustainable growth of the personal loans portfolio by ensuring that the high standards demanded by clients are maintained through efficient and innovative product and service delivery, quality relationships with internal and external stakeholders to ensure asset book growth. This includes business planning, sales, marketing, product development, strategy and partnership management.
• Engage and influence key persons in institutions to obtain business for FNB and to grow the business with respect to personal and scheme loans timely and do presentations to employees of institutions
• Analyse the needs of institutional clients; propose solutions to meet their needs in order to obtain sustainable business.
• Negotiate Agreements on personal loans to grow the market
• Negotiate agreements for renewable energy scheme loans with institutions and government to harness the business opportunity to the best advantage of the company
• Design process flow and procedures for scheme applications to ensure operational efficiency and legal and audit compliance
• Prepare business cases for potential schemes and present these to key decision makers in the bank to obtain input and approval.
• Assisting institutions with processes and procedures that need to be adhered to in order to secure the go ahead of building schemes (housing,) to realise joint efforts and thereby increase the home loans business
• Advise and instruct clients as regards arrears and agree and put in place agreements to recover these to ensure zero arrears in agreed schemes.
• Supervise the integrity of systems related to home loans schemes administration to ensure accurate information and effective customer service.
• Maintain relationship with scheme clients to ensure efficiency, customer satisfaction and service at all times
• Formulate strategy on how to grow the personal loan portfolio profitably and prudently
• Ensure that the asset portfolio is managed within country risk appetite parameters including defaults, NPLs and arrears
• Proactively manage recoveries and collection of personal loan book by engaging with payroll administrators of each scheme company monthly
• Manage scheme loan invoicing and recoveries to ensure collections on all monthly loan repayments
• Conduct Annual Reviews of all Schemes

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
• Application Closing Date
• 18/01/24
• All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
• Interested and qualified? Click here to apply

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Zambia
Job Type: Full-time
Deadline of this Job: Friday, January 19 2024
Duty Station: Lusaka
Posted: 16-01-2024
No of Jobs: 1
Start Publishing: 16-01-2024
Stop Publishing (Put date of 2030): 16-01-2066
Apply Now

Caution: Never Pay Money in a Recruitment Process.

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  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid164μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Lending-and-Customer-Value-Proposition-Manager-job-at-FNB-55216'144μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 1104μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"358μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES1.15ms8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin113μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin104μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`132μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'85μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'188μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 217472μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?119μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?361μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy