Summary
Date Posted: Wednesday, November 11, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
JOB DESCRIPTION
JOB TITLE: LOAN OFFICER
REPORTS TO: BRANCH SUPERVISOR
1. JOB PURPOSE
1.1 To provide customers with one stop short term loan facilities achieved through an in – depth knowledge of the Prime Four’s products, services and operating procedures.
1.2 To ensure a high level of customer service and convenience by efficient and flexible use of front office resources.
1.3 To sell and cross – sell Prime Four’s products in order to achieve a high level of customer retention and attraction of new customers. .

PRINCIPAL ACCOUNTABILITIES
• Processing of loan applications to qualifying customers within the agreed turnaround time with particular and detailed attention to credit and other risks like fraudulent applications.
• Ensure that client records are captured correctly in the system and are perfectly filed.
• Accurate and speedy disbursement of cash to customers.
• Actively contribute towards branch weekly targets in terms of sales and marketing, disbursements, collections and arrears management.
• Provide regular feedback to branch management on competitor activity through analysis of competition in the MFI industry.
• Punctually attend any gatherings and meetings as instructed by branch management for networking and business development purposes.
• Aggressive selling and cross – selling of Prime Four products and services.
• Ensure front office and customer areas are well maintained to promote security, efficient and professional service delivery and enhance image of the company.
• Ensure that brochures / leaflets products are displayed in prominent positions where customers can see them.
• Monitor stationery consumption in the banking hall / workstations and replenish stocks as necessary to avoid shortages.
• Attend to customer enquiries, queries, complaints and any duties assigned by your superior.

Job Skills: Not Specified

Job Qualifications: Not Specified

Job Education Requirements: Not Specified

Job Experience Requirements: Not Specified

Work Hours: 8

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Job application procedure
To apply for this job email your details to primefourzambia@gmail.com 

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