Summary
Date Posted: Thursday, October 24 2024, Base Salary: Not Disclosed

JOB DETAILS:
Position Overview:
This is a full-time on-site role as a Lodge Manager located in Northern Province, Zambia.
Key Responsibilities:
• The Lodge Manager will be responsible for overseeing the day-to-day operations of the lodge, and on-site maintenance of lodge, boats, and vehicles.
• Managing staff and rosters,
• Ensuring excellent customer service, handling budgeting, and some financial duties.
• Any other duties assigned by the management team within the scope of work

Desired Attribute:
• Exceptional interpersonal and communication skills.
• High level of organization and attention to detail.
• Ability to adapt to a remote setting and manage responsibilities independently.
• A proactive and enthusiastic approach to guest service and lodge operations.
• Strong customer service orientation
• Experience in budgeting and financial management
• Ability to live in a remote bush setting for long periods
• Ability to provide training and guidance to staff
• Knowledge of food and beverage operations
• Ability to prioritize and multitask
• Strong organizational and leadership skills
• Guiding experience

Qualifications:
• Full Grade 12 Certificate
• Minimum of a Diploma in Hospitality and Tourism or relevant/applicable qualification.
• Previous experience in the lodge industry – minimum 2 years
• Excellent communication and interpersonal skills
• Valid Driving license and own car
• Basic maintenance skills – plumbing, electrics, vehicles and boats
• Computer skills – work and Excel for stock management
• Coxswains license
• Fluency in English (additional languages are a plus)

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Postgraduate Degree

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