Manager – Refunds Management job at Bayport Financial Services
Website :
485 Days Ago
Linkedid Twitter Share on facebook

Vacancy title:
Manager – Refunds Management

[ Type: FULL TIME , Industry: Accounting , Category: Management ]

Jobs at:

Bayport Financial Services

Deadline of this Job:
Monday, February 12 2024 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Monday, January 29 2024, Base Salary: Not Disclosed

Similar Jobs in Zambia
Learn more about Bayport Financial Services
Bayport Financial Services jobs in Zambia

JOB DETAILS:
Job Summary
Reporting to the Head – Portfolio Management, the Job holder will ensure the verification of refund queries, calculation of refund amounts, processing of refunds and preparation of refunds EFT payment, submission to the appropriate (Finance or Commercial) department for final pay-out to clients

Job Specifications
• Implement strategies for timely handling of refunds processing and pay out.
• Formulate plans to meet the business objectives and long-term goals.
• Review and determine the Refunds unit team’s strengths, weaknesses, operational effectiveness, and opportunities.
• Supervise Processing of daily Payroll, DDACC, Termination, Outright Settlement, Insurance related refunds in Baylend for assigned portfolio in a timely manner.
• Prepare monthly Refunds Reconciliation (“Recon”) Report/ Reconciliation of Recon with the Financial Ledger
• Oversee the manual refunds process and ensure manual refunds paid out are processed in the system on a timely manner. Oversee the Timely preparation of refund related exceptions requiring balance adjustments.
• Oversee the accurate preparation of the EFT pay-out database and ensure all refunds processed and appear on the DB are forwarded to finance for processing (Pay-out via EFT). Follow up on bounced refunds to facilitate cash payments by the branch. Troubleshooting of queries received related to Payroll, DDACC, Termination, Outright Settlement, Insurance refunds
• Oversee the Backup of all refund approval and EFT Refund pay-out documentation onto the Refunds Folder on the Back-up Server. Maintaining Cash and EFT Consolidated Refund Pay-out DB.
• Build, understand and sustain relationships with internal stakeholders concerning refunds for clients with Bayport loans.
• Handling and resolution of queries with or without further escalation

Minimum Entry Requirements
• Grade 12 Certificate
• Bachelor’s Degree in Business, or related discipline
• Experience in the financial service industry or in a sales role will be an added advantage

Other Skills And Attributes
• Computer literacy
• Excellent communication, interpersonal and organization skills
• Good numerical skills
• Excellent sales and negotiation skills

Job Experience: No Requirements

Work Hours: 8


Experience in Months:

Level of Education:
Bachelor Degree

Job application procedure
Suitable candidates must send their applications to careers@bayport.co.zm  with the position applied for as the email subject, attaching their current CVs and professional/academic certificates.
• The closing date for receiving applications is Wednesday 31 January 2024. Only shortlisted candidates will be contacted.

All Jobs

QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Management jobs in Zambia
Job Type: Full-time
Deadline of this Job: Monday, February 12 2024
Duty Station: Lusaka
Posted: 29-01-2024
No of Jobs: 1
Start Publishing: 29-01-2024
Stop Publishing (Put date of 2030): 29-01-2066
Apply Now

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.
22.176MBMemory Usage215msRequest Duration
Joomla! Version4.4.10
PHP Version8.1.32
Identityguest
Response200
Templatejl_education_pro
Database
Server
mysql
Version
10.5.29-MariaDB
Collation
latin1_swedish_ci
Conn Collation
utf8mb4_general_ci
$_GET
[]
$_POST
[]
$_SESSION
array:1 [ "joomla" => "***redacted***" ]
$_COOKIE
array:1 [ "1deb24708f7a51ca02b447b7f6862276" => "b21e4cfbfd624f270447ce045a61bd07" ]
$_SERVER
array:64 [ "USER" => "greatzambiajobs" "HOME" => "/home/greatzambiajobs" "SCRIPT_NAME" => "/in...
session
array:3 [ "counter" => 3 "timer" => array:3 [ "start" => 1748496208 "last" => 1748496210...
registry
array:3 [ "data" => [] "initialized" => false "separator" => "." ]
user
array:18 [ "id" => 0 "name" => null "username" => null "email" => null "password" => "***r...
jsjobcur_usr
0
jsjobconfig_dft
array:171 [ "actk" => "0" "applybuttonredirecturl" => "http://www.greatzambiajobs.com/how-to-app...
JSItemid
"190"
  • afterLoad (4.12MB) (66.09ms)
  • afterInitialise (11.15MB) (99.86ms)
  • afterCache (5.76MB) (48.26ms)
  • 1 x afterInitialise (11.15MB) (46.46%)
    99.86ms
    1 x afterLoad (4.12MB) (30.75%)
    66.09ms
    1 x afterCache (5.76MB) (22.45%)
    48.26ms
19 statements were executed27.6ms32.4KB
  • SELECT @@SESSION.sql_mode;53μs1.57KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:334Copy
  • SELECT `data` FROM `icop0_session` WHERE `session_id` = ?161μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:261Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = :session_id LIMIT 1106μs1.63KBParams/libraries/src/Session/MetadataManager.php:187Copy
  • UPDATE `icop0_session` SET `guest` = :guest , `time` = :time , `userid` = :user_id , `username` = :username , `client_id` = :client_id WHERE `session_id` = :session_id185μs992BParams/libraries/src/Session/MetadataManager.php:316Copy
  • SELECT `id`,`rules` FROM `icop0_viewlevels`114μs1.55KB/libraries/src/Access/Access.php:955Copy
  • SELECT `b`.`id` FROM `icop0_usergroups` AS `a` LEFT JOIN `icop0_usergroups` AS `b` ON `b`.`lft` <= `a`.`lft` AND `b`.`rgt` >= `a`.`rgt` WHERE `a`.`id` = :guest160μs1.64KBParams/libraries/src/Access/Access.php:868Copy
  • SELECT `value` FROM `icop0_admintools_storage` WHERE `key` = 'cparams'145μs856B/administrator/components/com_admintools/src/Helper/Storage.php:120Copy
  • SELECT `option`,`view`,`query` FROM `icop0_admintools_wafexceptions`80μs960B/plugins/system/admintools/src/Utility/Cache.php:196Copy
  • SELECT `params` FROM `icop0_extensions` WHERE `type` = 'plugin' AND `folder` = 'system' AND `element` = 'admintools'177μs2.09KB/plugins/system/admintools/src/Utility/RescueUrl.php:324Copy
  • SELECT * FROM icop0_rsform_config135μs1.5KB/administrator/components/com_rsform/helpers/config.php:52Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` = 'level'80μs856B/plugins/system/acymtriggers/acymtriggers.php:639Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` = 'active_cron'73μs856B/plugins/system/acymtriggers/acymtriggers.php:639Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` = 'cron_next'79μs856B/plugins/system/acymtriggers/acymtriggers.php:639Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` = 'queue_type'72μs856B/plugins/system/acymtriggers/acymtriggers.php:639Copy
  • SELECT *,(subpath=1 AND LOCATE(sef_link, '%2Fjobs%2Fjob-detail%2Fjob-Manager-%25e2%2580%2593-Refunds-Management-job-at-Bayport-Financial-Services-55776%2F')=1) inSub FROM icop0_jlexblock WHERE ((mt_fullsite=1 AND mt_index=1) OR ((`sef_link`='%2Fjobs%2Fjob-detail%2Fjob-Manager-%25e2%2580%2593-Refunds-Management-job-at-Bayport-Financial-Services-55776%2F' OR (subpath=1 AND LOCATE(sef_link, '%2Fjobs%2Fjob-detail%2Fjob-Manager-%25e2%2580%2593-Refunds-Management-job-at-Bayport-Financial-Services-55776%2F')=1)) AND mt_fullsite=0)) AND published=1 ORDER BY mt_area DESC,id ASC241μs4.23KB/plugins/system/jlexblock/jlexblock.php:150Copy
  • SELECT *,(subpath=1 AND LOCATE(sef_link, '%2Fjobs%2Fjob-detail%2Fjob-Manager-%25e2%2580%2593-Refunds-Management-job-at-Bayport-Financial-Services-55776%2F')=1) inSub FROM icop0_jlexblock WHERE ((mt_fullsite=1 AND mt_index=1) OR ((`sef_link`='%2Fjobs%2Fjob-detail%2Fjob-Manager-%25e2%2580%2593-Refunds-Management-job-at-Bayport-Financial-Services-55776%2F' OR (subpath=1 AND LOCATE(sef_link, '%2Fjobs%2Fjob-detail%2Fjob-Manager-%25e2%2580%2593-Refunds-Management-job-at-Bayport-Financial-Services-55776%2F')=1) OR `list_var` LIKE '%com_jsjobs%') AND mt_fullsite=0)) AND published=1 ORDER BY mt_area DESC,id ASC293μs4.27KB/plugins/system/jlexblock/jlexblock.php:150Copy
  • SELECT s.id, s.template, s.home, s.title AS long_title, s.params FROM icop0_template_styles AS s WHERE s.client_id = 0 AND s.template = 'jl_education_pro' ORDER BY s.id218μs3.7KB/libraries/gantry5/src/classes/Gantry/Joomla/StyleHelper.php:69Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?145μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?25.08ms912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy