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Manager – Refunds Management job at Bayport Financial Services
Bayport Financial Services Limited
Website :
466 Days Ago
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Vacancy title:
Manager – Refunds Management

[ Type: FULL TIME , Industry: Accounting , Category: Management ]

Jobs at:

Bayport Financial Services

Deadline of this Job:
Monday, February 12 2024 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Monday, January 29 2024, Base Salary: Not Disclosed

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Learn more about Bayport Financial Services
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JOB DETAILS:
Job Summary
Reporting to the Head – Portfolio Management, the Job holder will ensure the verification of refund queries, calculation of refund amounts, processing of refunds and preparation of refunds EFT payment, submission to the appropriate (Finance or Commercial) department for final pay-out to clients

Job Specifications
• Implement strategies for timely handling of refunds processing and pay out.
• Formulate plans to meet the business objectives and long-term goals.
• Review and determine the Refunds unit team’s strengths, weaknesses, operational effectiveness, and opportunities.
• Supervise Processing of daily Payroll, DDACC, Termination, Outright Settlement, Insurance related refunds in Baylend for assigned portfolio in a timely manner.
• Prepare monthly Refunds Reconciliation (“Recon”) Report/ Reconciliation of Recon with the Financial Ledger
• Oversee the manual refunds process and ensure manual refunds paid out are processed in the system on a timely manner. Oversee the Timely preparation of refund related exceptions requiring balance adjustments.
• Oversee the accurate preparation of the EFT pay-out database and ensure all refunds processed and appear on the DB are forwarded to finance for processing (Pay-out via EFT). Follow up on bounced refunds to facilitate cash payments by the branch. Troubleshooting of queries received related to Payroll, DDACC, Termination, Outright Settlement, Insurance refunds
• Oversee the Backup of all refund approval and EFT Refund pay-out documentation onto the Refunds Folder on the Back-up Server. Maintaining Cash and EFT Consolidated Refund Pay-out DB.
• Build, understand and sustain relationships with internal stakeholders concerning refunds for clients with Bayport loans.
• Handling and resolution of queries with or without further escalation

Minimum Entry Requirements
• Grade 12 Certificate
• Bachelor’s Degree in Business, or related discipline
• Experience in the financial service industry or in a sales role will be an added advantage

Other Skills And Attributes
• Computer literacy
• Excellent communication, interpersonal and organization skills
• Good numerical skills
• Excellent sales and negotiation skills

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Job application procedure
Suitable candidates must send their applications to careers@bayport.co.zm  with the position applied for as the email subject, attaching their current CVs and professional/academic certificates.
• The closing date for receiving applications is Wednesday 31 January 2024. Only shortlisted candidates will be contacted.

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Management jobs in Zambia
Job Type: Full-time
Deadline of this Job: Monday, February 12 2024
Duty Station: Lusaka
Posted: 29-01-2024
No of Jobs: 1
Start Publishing: 29-01-2024
Stop Publishing (Put date of 2030): 29-01-2066
Apply Now

Caution: Never Pay Money in a Recruitment Process.

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  • SELECT * FROM `icop0_users` WHERE `id` = :userid141μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid138μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Manager-–-Refunds-Management-job-at-Bayport-Financial-Services-55776'81μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 165μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"326μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES1.1ms8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin726μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin90μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`109μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'93μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'263μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 258978μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?80μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?16.77ms912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy