Summary
Date Posted: Tuesday, August 01 2023, Base Salary: Not Disclosed

JOB DETAILS:
• The Civil Aviation Authority (CAA), a Statutory Body established by the Government of the
Republic of Zambia under Section 3 of the Civil Aviation Authority Act No. 7 of 2012 to provide for the regulation and promotion of Civil Aviation in Zambia, is inviting applications from suitably qualified and experienced persons whoManager Information and Communication Technology. are ambitious, innovative, energetic and performance driven to fill the vacancy of Manager Information and Communication Technology.

Purpose Of Role
• This position is responsible for the development and implementation of quality, reliable and
modern ICT systems and services that support the operations of CAA to enhance efficiency and effectiveness in the provision of aviation safety and security oversight functions and attainment of CAA objectives.

Key Responsibilities And Duties
• Coordinate the development of the unit strategies and consolidate the strategies to ensure the ICT Unit supports the implementation of the CAA strategy for enhanced efficiency and effectiveness in operations.
• Coordinate the development and implementation of unit work plans to ensure the section strategies are implemented within the set timelines and quality standards.
• Develop, review and manage the execution of the ICT Unit operational framework (i.e.,
policies and procedures).
• Monitor ICT service delivery in order to ensure maximum ICT support to users for
enhanced utilisation of ICT facilities that enhance efficiency and effectiveness of
operations.
• Develop and/or source ICT systems for the Authority and install and manage ICT
infrastructure to meet the Authority’s needs.
• Ensure proper installation, licensing and updating of software.
• Troubleshoot and resolve problems on the ICT systems operations, manage and minimize systems downtime and ensures smooth running of all ICT systems.
• Manage and ensure security compliance on all the computer and network systems.
• Manage Windows Servers, SQL Server and Active Directory Infrastructure.
• Manage the ICT budget and resources in order to meet the operational needs.
• Ensure that the CAA website is updated accordingly.
• Develop and coordinate the implementation of an ICT risk management framework that supports the management of ICT related risks at CAA, to support the integrity and
confidentiality of critical CAA information.
• Develop disaster recovery systems and business continuity plans, to ensure timely and
effective restoration of ICT services in the event of a disaster.

Relevant Qualifications And Experience
• Full Form V/Grade 12 School Certificate with five (5) ‘O’ Levels with credit or better,
including Mathematics and English.
• Bachelors of Science (BSc) degree in Information Technology / Computer Science
• Relevant IT certification from a recognised Institution.
• Member of a recognised professional body such as Information and Communication
Technology Association of Zambia (ICTAZ) and/or the Engineering Institution of Zambia (EIZ) with current practising licence.
• Minimum of 8 years’ experience with 3 at the Management Level.
• Experience in network administration, including set-up, maintenance and
troubleshooting.
• Demonstrate technical competence in ICT operations, Database and system
management.
• Good troubleshooting skills.
• High level of integrity.
• Analytical and system development skills,

Personal Attributes And Competencies
• Highest Standards of Integrity.
• Visionary with Strategic Planning and Leadership Skills.
• Leader, Influencer and Decision Maker who enjoys dealing with challenges.
• Assertive and Problem Solving.
• Networker with Effective Communication Skills.
• Ability to plan and guide the work of a diverse team in a multinational environment.
• Ability to establish and maintain partnerships with external stakeholders.
• Team player who is consultative and inclusive.
• Passionate about quality service delivery with a desire for excellence. Applicants who meet the above qualifications

Must:
• submit a signed application letter accompanied by detailed Curriculum Vitae including
three (3) traceable referees and day time telephone numbers and contact address.
• Submit listed relevant qualifications.
• Submit a National Registration Card.
All applications should reach the undersigned not later than Friday, 25th August 2023. Kindly note that only shortlisted candidates will be communicated to.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
• The Director-General
Civil Aviation Authority
Former Zambia Airways Technical Base Hanger 38/947
Kenneth Kaunda International Airport
P.O. Box 50137
LUSAKA

All Jobs

QUICK ALERT SUBSCRIPTION