Summary
Date Posted: Monday, June 17 2024, Base Salary: Not Disclosed

JOB DETAILS:
Company Overview:
Keda Zambia Ceramic is a leading manufacturer in the ceramics industry, committed to innovation, quality, and excellence. With a focus on sustainable practices and employee welfare, we strive to create a workplace that fosters growth and success for all team members.

1.Job Title: Sales Manager (Lusaka & Around) – Building Materials
Location: Lusaka & surrounding areas, Zambia

Job Responsibilities:
Customer Relationship Management:
• Visit existing customers and develop new accounts in the ceramic tile market.
• Achieve sales targets and promote company products in the assigned region.
Sales and Order Management:
• Secure orders from both new and existing customers.
• Develop, manage, and maintain strong customer relationships.
• Follow up on orders and ensure timely payments from credit customers.
Market Expansion:
• Identify, negotiate, and secure contracts with new customers and explore new market opportunities.
Product and Market Insights:
• Conduct product market research and identify market opportunities.
• Provide feedback and suggestions for new product development.
Market Intelligence:
• Provide the Marketing Manager with market and competitor information to support effective budget management for specific marketing activities.

Job Requirements:
Education and Experience:
• Bachelor’s degree in business administration or related field.
• Minimum 5 years of experience in building materials or ceramic tile sales.
• Preference for candidates of Indian or Pakistani origin with Zambian citizenship.
Management Skills:
• Proven team management experience, having led teams of 10 or more people.
• Successful channel development and key account management experience.
Skills and Attributes:
• Strong communication and relationship-building skills.
• Professionalism, responsibility, and a positive work attitude.
• Ability to work under pressure and deliver results.
Compensation:
Salary range:
• USD 1200-2000 per month, commensurate with experience and qualifications.

2. Job Title: Customer Service Supervisor
Job responsibilities:
• Manage daily sales booking orders and ensure timely completion of customer order billing.
• Oversee the production of customer orders, from quotation to delivery and damage compensation.
• Follow up on overdue customer payments to ensure timely collection.
• Coordinate with the Chinese manager to handle office customer orders and support local team operations.
• Conduct training for new team members and supervise the accuracy of sales orders and warehouse documents.
• Lead the local customer service team, conducting regular meetings to review team performance and customer feedback.
• Manage the transition from POS to CRM system, including training and ensuring smooth system integration.

Job Requirements:
• Minimum 3 years of experience as a Customer Service Supervisor in a wholesale channel company.
• Strong understanding of customer service principles and experience with CRM systems preferred.
• Bachelor’s degree in business administration or related field.

3. Job Title: Western & South Sales Specialist
Job Responsibilities:
• Establish and maintain business relationships with regional distributors.
• Achieve or exceed sales targets and promotional goals in the assigned region.
• Support company marketing objectives internally and externally.
• Secure orders from new and existing customers, manage customer relationships, and follow up on payments.
• Identify and secure contracts with new customers and markets.
• Assist in product market research and provide feedback on new product suggestions.
• Maintain terminal displays and uphold the company’s marketing activities.

Job Requirements:
• Sales experience in sanitary ware products preferred.
• Ability to analyze markets and develop strategies.
• Willingness to travel within the Copper Belt Province and other regions as required.
• Diploma/Bachelors in the related field

4. Job Title: Lusaka & Around Sales Specialist
Location: Lusaka & surrounding areas, Zambia
Job Responsibilities:
• Develop and maintain customer relationships in the sanitary ware market.
• Achieve sales targets and ensure timely order processing and payment
• Identify market opportunities and provide market insights.
• Assist in executing marketing strategies and objectives.
• Maintain terminal displays and enhance the company’s market presence.

Job Requirements:
• Sales experience in sanitary ware products preferred.
• Ability to analyze markets and communicate effectively with customers.
• Willingness to travel and work under pressure.
• Diploma/Bachelors in the related field

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
• Why Join Us: At Keda Zambia Ceramics, we offer a dynamic work environment where initiative and dedication are valued. Join our team and contribute to our success in the Zambian market.
• Application Instructions: Interested candidates for any of these positions are invited to submit their resume and cover letter. Please indicate the position you are applying for in the subject line).
• To apply for this job email your details to kedazambiarecruitment@gmail.com 

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