Summary
Date Posted: Wednesday, June 26 2024, Base Salary: Not Disclosed

JOB DETAILS:
• The Young Women’s Christian Association of Zambia is a Non-Governmental, non-profitable Organization dedicated to the promotion of Human Rights for the empowerment of the community especially women and children for a better society.
• YWCA’s mission is to empower and protect women, youth and children through right’s-based approaches and transformative leadership to attain a just society”.
• YWCA envisions a safe and gender-sensitive Zambia with equitable opportunities for Women, Youth, and Children.

Brief Project Background – Comprehensive Bilateral Anti- Trafficking program
• The Government of the Republic of Zambia and the United States have concluded a Bilateral Partnership to combat Trafficking in Persons. This multi-year commitment will strengthen the efforts of both the Zambian government and civil society organizations to effectively respond to Trafficking in Persons in particular implementing interventions on prevention, protection, prosecution and partnership. The programme aims to: Prevent human trafficking by addressing root causes and vulnerabilities, protect victims by ensuring access to high-quality, trauma-informed care, prosecute traffickers and hold them accountable through effective investigations and convictions while strengthening the justice system’s capacity to address human trafficking and establish and strengthen Partnerships, co-operations and co-ordinations that flourish across sectors and actors involved in anti-human trafficking.

1. Project Coordinator – x 1
Reporting to: Programmes Manager

Role and Responsibilities
• The Trafficking in Persons (TIP) Project Coordinator is responsible for overall Project reporting to implementation reporting to the programmes Manager
• Coordinate anti trafficking activities in collaboration with various stakeholders at district and provincial levels, supporting capacity-building initiatives at all levels, networking and representation, supporting advocacy efforts, project implementation, reporting, monitoring and evaluation among others.
• Provide technical and programmatic guidance on delivery of interventions to prevent and respond to TIP.
• (Represent YWCA with relevant TIP government structures, CSO’s including implementing partners at local level. (S)he will work closely and collaboratively with the program team.
• Coordinating the planning and implementation of the project activities as outlined in the project document and work plan.
• Lead activity implementation and provide substantive and technical expertise for the implementation and assessment of the project, including the collection and compilation of relevant background data and information, monitoring and evaluation.

Desired Qualifications
• University degree in Social Sciences, Development Studies, Human Rights, Law or relevant area.
• At least 3-4 years of relevant working experience with right-based issues; preferably human rights, trafficking in persons, gender-based violence, rights and laws within civil society sector.
• Strong knowledge of Children’s rights.
• Demonstrated skills in the design of human rights projects with experience in Anti Human Trafficking an added advantage.
• Good analytical and report writing skills.
• Demonstrated ability to set and achieve objectives.
• English language proficiency a must, local languages an added advantage.
• Strong communication (verbal and writing skills), interpersonal and representational skills.
• Knowledge of word, Microsoft excel and power point.

2. Finance Officer – x 1
Reporting to: Finance Manager
Roles and Responsibilities:
• Preparation of project budgets and cash flows in liaison with the Finance Manager.
• Preparation of payments and ensuring that all project statutory obligations are met in a timely manner.
• Adherence to accounting standards and internal controls to ensure that all financial transactions are accurate, complete and charged to respective budget lines.
• Ensure costs are acceptable per USG regulations
• Preparation of cashbooks and bank reconciliations and any other reports in PASTEL accounting system.
• Review imprest retirements in a timely manner
• Maintenance of project inventory and asset register.
• Assist in the facilitation of project and organizational Audits.
• Any other duties assigned by the Finance Manager

Desired Qualifications and Experience:
• Full ACCA/ Degree in accounting / CA with 5 years demonstrated work experience in accounting in a USAID donor funded environment.
• In-depth knowledge of the NGO sector regulations applicable to the organization.
• Degree in accounting with at least five years’ work experience in accounting in a donor funded environment.
• Paid up member of ZICA

Desired Knowledge, Skills and Abilities:
• Excellent analytical skills with ability to detect and report inconsistencies
• Conscientious, accurate and thorough with great attention to detail
• Ethical conduct in accordance with recognized professional and organizational code of ethics
• Proactive, resourceful and results-oriented
• Good Multi-tasking skills
• Proficiency in PASTEL accounting package
• Strong interpersonal skills.
• Ability to work effectively in a team-oriented environment
• Competence in Office packages
• Strong written and verbal communication skills
• High level of Integrity and confidentially

3. Monitoring & Evaluation Officer – x 1
Reporting to: Project Coordinator
Roles and Responsibilities:
• Leads the design and implementation of the VoT project monitoring and evaluation activities including the development of the project’s performance monitoring plan, indicator development and tracking as well as data collection tools.
• Ensures that the electronic data management system of the project is functional and that data is cleaned, entered and analyzed in a timely manner and accurate manner.
• Provide technical assistance and leadership, implement, and assess and strengthen M&E systems and tools, to sakaachieve programmatic goals.
• Ensure that appropriate M&E mechanisms are incorporated into work plans and reports.
• Conduct capacity building activities for project staff at national and district to support the collection, analysis, presentation, and utilization of high-quality data for improved programming.
• Develop and oversee implementation of the data quality assurance systems.
• Monitor program performance based on the performance monitoring and evaluation plan, annual work plans, and monitoring plan.
• Provides technical, data cleaning and provide guidance to district staff.
• Leads the implementation of project assessments and evaluations.
• Conducts regular site visits aimed to provide strategic guidance and mentoring to field staff on various aspects of program implementation.
• Perform any other work-related duties as assigned by the supervisor.

Desired Qualifications:
• Degree in development studies or other social sciences, a degree in Gender Studies will be desirable
• Practical experience in Gender, human rights and development contexts
• At least three (3) years of experience working in a related field
• Experience in working with CSOs/NGOs
• Fluency in written and spoken English
• Experience working for an international non-government organization is an advantage
• Ability to work collaboratively as part of a team
• A strong candidate able to meet planned objectives and targets
• High level of Integrity and confidentially

4.Shelter Manager –x 1
Reporting to: Project Coordinator
Roles and Responsibility
• Supervise the shelter staff to deliver consistent and high-quality shelter services.
• Provide services that are high quality, consistent, and in accordance with the YWCA Shelter House mission, vision, and values.
• Manage client records, files, and reports to ensure accuracy, confidentiality, and security of files.
• Oversee and maintain the daily operations of the shelter.
• Work with a team of House Managers to ensure all emergency and housing programs are working together to achieve high-level outcomes.
• Ensure a trauma-informed workplace is achieved and maintained demonstrating a balance of kindness, competence and care toward self, others with whom we work, and those for whom we provide care.
• Write monthly statistical reports and submit to the Programmes Manager
• Facilitate discharge of shelter clients in liaison with the Programmes Manager, Police, Social Welfare, Immigration and other interested stakeholders.
• Follow up on the cases with the referring institution/ NGO
• Accompany clients to courts, Hospitals, Police stations and any other places as may be dictated by the cases

Desired Qualifications:
• Degree in development studies or other social sciences, a degree in Gender Studies will be desirable
• Diploma in psychosocial counselling is a must , a degree will be an added advantage
• Practical experience in Gender, human rights and development contexts
• At least three (3) years of experience working in a related field
• Experience in working with CSOs/NGOs
• Fluency in written and spoken English
• Experience working for an international non-government organization is an advantage
• Ability to work collaboratively as part of a team
• A strong candidate able to meet planned objectives and targets
• High level of integrity and confidentiality

5. House Manager – x 2
Reporting to: Project Coordinator
Roles and Responsibility
• Provide services that are high quality, consistent, and in accordance with the Shelter House mission and vision.
• Changeover information, client messages, and staff log.
• Oversee and maintain the daily operations of the Shelter House facility.
• Facilitation, implementation and monitoring of the shelters day-to-day activities
• Thorough house checks of both the interior and exterior are performed every two hours
• Thorough house checks of both the interior and exterior are performed every two hours.
• Management of Intake and exit client information.
• Ensures shelter rules and procedures are adhered to.
• Provides First Aid to clients in the shelter.

Desired Qualifications :
• Diploma in Psychosocial Counselling – Degree will be an added advantage
• Practical experience in Gender, human rights and development contexts
• At least three (3) years of experience working in a related field
• Experience in working with CSOs/NGOs
• Fluency in written and spoken English
• Experience working for an international non-government organization is an advantage
• Ability to work collaboratively as part of a team
• A strong candidate able to meet planned objectives and targets
• High level of integrity and confidentiality
• Knowledge of word, Microsoft excel and power point.

6. Shelter Counselors –x 2
Reporting to: Shelter Manager
Roles and Responsibility
• Provide 24-hour psychosocial counseling to shelter clients
• Administration of drugs to clients
• Accompany client to clinics, court, social welfare department, police stations and other stakeholders as may be required
• Check on client’s welfare on a daily basis and record the mood of each client daily.
• Handovers of client daily observation report.
• Do not cause harm to any client.
• Ensure that clients do not harm each other.
• Provide routine counseling for each client as and when needed.
• Ensure that clients are kept active in the shelter by engaging them in various activities.
• Ensure that all clients have their accessories securely kept upon entry into the shelter and given back upon discharge from the shelter
• Abide by the Code of Conduct and ethics of counselling provided by the organization.
• Performs any other duties as assigned by the supervisor from time to time.

Desired Qualifications:
• Diploma in Psychosocial Counselling – Degree will be an added advantage
• Practical experience in Gender, human rights and development contexts
• At least three (3) years of experience working in a related field
• Experience in working with CSOs/NGOs
• Fluency in written and spoken English
• Experience working for an international non-government organization is an advantage
• Ability to work collaboratively as part of a team
• A strong candidate able to meet planned objectives and targets
• High level of integrity and confidentiality

7. Shelter Cleaner –x 1
Reporting to: Shelter Manager
Roles and Responsibility
• Performing a variety of cleaning activities such as sweeping, mopping, dusting, polishing, and washing.
• Perform all housekeeping duties assigned by the Shelter Manager i.e. sweeping, cleaning, and washing beddings of the shelter.
• Keep all areas clean and tidy at all times, including but not limited to mopping floors, dusting surfaces, vacuuming carpets, cleaning windows, and washing dishes
• Organize storage areas such as closets and cupboards, keeping them neat and free of clutter
• Prepare meals as directed, by the shelter manager and other instructions to the latter
• Stocktaking of food at the Shelter
• Serve food and drinks to shelter clients in a professional and courteous manner
• Handle all cleaning supplies and equipment with extreme caution, using only as directed and never mixing different products together
• Report any maintenance or repair needs to the Shelter Manager immediately
• Respect the privacy of our clients and maintain strict confidentiality regarding the Shelter’s affairs
• Performs any other duties as assigned by the supervisor from time to time.

Desired Qualifications and Competencies :
• Grade Twelve Certificate
• Qualification in hospitality is an added advantage.
• Experience in working with CSOs/NGOs
• Fluency in spoken English
• Ability to work collaboratively as part of a team
• High level of integrity and confidentiality

8. GARDNER–x 1
Reporting to: Shelter Manager
JOB DESCRIPTION FOR THE GARDNER
Reporting to the Shelter Manager the position is responsible for maintaining and developing the Shelter grounds/surroundings to create a beautiful and relaxing environment.
Roles and Responsibility
• Cleans surroundings and cuts grass.
• Plants, water and trim trees, shrubs, and flowers around the Shelter.
• Replaces dead plants and discards waste matter in a neat and orderly manner.
• Picks up and discards any litter found in the gardens.
• Applies Manure to the lawns and flower beds.
• Maintain all gardening /cleaning equipment and machinery
• Responsible for ensuring that sufficient cleaning materials are on hand
• Responsible for the assets in your care; report any asset movement, loss or damage to the shelter manager
• Performs any other duties as assigned by the supervisor from time to time.
• Maintain play park and its equipment and ensure that they are well maintained
• Performs any other duties as assigned by the supervisor from time to time

Desired Qualifications and competencies:
• Grade Twelve Certificate
• At least three (3) years of experience working in a related field
• Experience in working with CSOs/NGOs
• Fluency in spoken English
• Ability to work collaboratively as part of a team
• High level of integrity and confidentiality

9. SECURITY GUARD –x 2
Reporting to: Shelter Manager
Roles and Responsibility
• Ensure YWCA property and individual property is protected.
• No unauthorized entry into the shelter
• Ensure that all records and registers for security inquiries are updated, visitors and drivers sign the log book, and ensure the log book is kept properly and secure.
• Coordinate and communicate effectively to the Shelter Manager on all matters related to theft and emergencies reported
• Report immediately all incidents that occur during day or night shifts to the Shelter Manager.
• Performs any other duties as assigned by the supervisor from time to time.

Desired Qualifications and competences:
• Grade 12 Certificate
• At least three (3) years of experience working in a related field
• Experience in working with CSOs/NGOs
• Fluency in written and spoken English
• Experience working for an international non-government organization is an advantage
• Ability to work collaboratively as part of a team
• High level of integrity and confidentiality
YWCA has a zero-tolerance approach to conduct such as fraud, sexual exploitation, abuse, sexual harassment, abuse of authority, and discrimination. All Officer will be expected to adhere to YWCA’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
• Please submit your application letter, academic qualifications and curriculum vitae, to ywcacouncil549@gmail.com 
• Suitably qualified candidates are invited to apply; however only short-listed candidates will be contacted.
• Female candidates are highly encouraged to apply.
• The closing date for application is 2nd July 2024.

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