Outbound Call Center Agent job at Exponent Bizolution Limited
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94 Days Ago
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Vacancy title:
Outbound Call Center Agent

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Customer Service ]

Jobs at:

Exponent Bizolution Limited

Deadline of this Job:
Friday, October 04 2024 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Friday, September 20 2024, Base Salary: Not Disclosed

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JOB DETAILS:
Exponent Bizolutions Ltd is a Pan African Business Process Outsourcing (BPO) Organization that specializes in BPO, consultancy services, retention and churn management, campaign execution, sales lead generation, quality assurance management, market research and survey, training and recruitment.
We seek to recruit suitable and qualified candidates for the position of Outbound Call Center Agent.

Duties & Responsibilities:
• Make outbound calls to prospective customers to promote products/services.
• Maintain accurate records of interactions and customer information.
• Meet and exceed daily/weekly targets and goals.
• Provide excellent customer service and address inquiries.

Qualifications:
• Must have a complete Grade 12 Certificate (Diploma in any related field is an added advantage
• Previous experience in a call center or sales environment preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Proficient in using CRM software
• Good typing speed and computer skills, particularly with regard to Microsoft office applications
• Basic Computer Knowledge

What We Offer:
• Comprehensive training and ongoing support.
• Opportunity for career growth and advancement.

Work Hours: 8


Experience in Months: 24

Level of Education:
Professional Certificate

Job application procedure
Interested in applying for this job? Click here to submit your application now.
Interested candidates are invited to submit their resume and cover letter by 30th September 2024 and Put the position you are applying for in the subject of the email

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Job Info
Job Category: Customer Service jobs in Zambia
Job Type: Full-time
Deadline of this Job: Friday, October 04 2024
Duty Station: Lusaka
Posted: 20-09-2024
No of Jobs: 1
Start Publishing: 20-09-2024
Stop Publishing (Put date of 2030): 20-09-2066
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