Product Support Coordinator job at Precision Recruitment International
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994 Days Ago
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Vacancy title:
Product Support Coordinator

[ Type: FULL TIME , Industry: Consulting , Category: Management ]

Jobs at:

Precision Recruitment International

Deadline of this Job:
19 April 2022  

Duty Station:
Within Zambia , Kitwe , South - Central Africa

Summary
Date Posted: Wednesday, April 06, 2022 , Base Salary: Not Disclosed

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JOB DETAILS:
Overview
Job Purpose & Outputs:

• Provide administrative support to the after sales department, ensure adherence to good customer service protocols and generate revenue.
• Manage Monthly Sales information and Execute Forecast Reports to the Product Support Team
• Achievement of a team environment that enables maximum productivity and profitability
• Manage the Product Support Dashboard Accuracy
• Coordinate Vision Link and MineStar Subscription Sign-Ups and Renewals for customers
• Coordinate Sign-Ups and Renewals of Customer Value Agreements
• Track and maintain a record of the Aftersales Team KPIs and proactively highlight performance of the team members
• Manage Aftersales leads in the sales funnel and track follow ups with team members
• Accountable for managing and maintaining machine population in the respective system
• Assisting sales reps in achieving applicable Key Performance Indicators

Qualifications
• Full Grade 12 Certificate
• Minimum Diploma in Information Management or Equivalent
• Experience in any ERP System an added advantage
• Minimum 2 Years’ Experience in a similar role

Work Hours: 8


Experience in Months: 24

Level of Education:
Associate Degree

Job application procedure
Please click here to apply.

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Job Info
Job Category: Corporate / Organisation Coordinator jobs in Zambia
Job Type: Full-time
Deadline of this Job: 19 April 2022
Duty Station: Kitwe
Posted: 07-04-2022
No of Jobs: 1
Start Publishing: 07-04-2022
Stop Publishing (Put date of 2030): 07-04-2025
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