Whatsapp, Telegram Groups
Jobs by Categories
Quality Monitor job at Digital PayGo
Digital PayGo
Website : https://digitalpaygo.com/
1132 Days Ago
Linkedid Twitter Share on facebook

Vacancy title:
Quality Monitor

[ Type: FULL TIME , Industry: Trade , Category: Management ]

Jobs at:

Digital PayGo

Deadline of this Job:
30 March 2022  

Duty Station:
Within Zambia , Lusaka , South - Central Africa

Summary
Date Posted: Thursday, March 24, 2022 , Base Salary: Not Disclosed

Similar Jobs in Zambia
Learn more about Digital PayGo
Digital PayGo jobs in Zambia

JOB DETAILS:
Quality Monitor
Job Purpose
The Quality Monitor will be expected to monitor and assess the quality of customer conversations, across all contact centre channels. This includes phone calls (both inbound and outbound), emails, live chat conversations that comprise all elements of customer engagement. The role holder will be tasked with the wider goal of supporting Customer Service Representatives to improve their customer interactions.

Key Responsibilities
• Monitoring and assessing Customer Service Representatives (CSR’s) performance against a set of criteria
• Giving feedback to CSR’s on how they can improve
• Designing evaluation programs for CSR’s
• Developing a metric for Quality Scores to track individual and team performance
• Observing Contact Centre trends
• Preparing reports for management on where the contact centre has improved and where it could improve further
• Implementing CSR training and coaching initiatives
• Running root-cause analysis to identify knowledge gaps
• Providing customer feedback and internal compliance feedback to Contact Centre Management
• Identifying and helping to implement tools that will improve advisor performance
• Any other responsibilities or tasks as maybe assigned by management.

Qualifications & Experience
• Grade 12 Credit or above mandatory in Mathematics & English and any other three subjects
• Diploma in Business Administration, Information Technology, or equivalent qualification in Customer Service Management or any other relevant subject
• A Bachelor’s degree will be an added advantage
• 1 – 3 years’ experience in an inbound/outbound Contact Centre
• Detailed knowledge of operations of a Contact Centre environment
• Excellent data entry and typing skills
• Outstanding computer skills
• Proven track record of consistent and exceptional Quality assurance ratings within the contact centre environment.

Essential Skill Sets and Competencies
The role requires an individual with a deep commitment to the opportunity in the long term.
Other required knowledge, skills and competencies include:
• Excellent communication skills, both written and verbal
• Analytical skills to interpret data and trends
• Strong customer focus, guided by follow-up and follow-through and excellent telephone manner
• Ability to work well in teams
• Ability to set, meet and exceed targets

Work Hours: 8

Experience in Months: 12

Level of Education: Bachelor Degree

Job application procedure
All applications must have an application/cover letter and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email to HR@digitalpaygo.com no later than Wednesday 30th March, 2022.
Kindly note that you MUST attach copies of Grade 12 and Tertiary qualifications along with the application cover letter and curriculum vitae. Applications sent without these attachments WILL NOT be considered.
Only Shortlisted Applicants Will Be Communicated To

All Jobs

QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Management jobs in Zambia
Job Type: Full-time
Deadline of this Job: 30 March 2022
Duty Station: Lusaka
Posted: 24-03-2022
No of Jobs: 1
Start Publishing: 24-03-2022
Stop Publishing (Put date of 2030): 24-03-2065
Apply Now

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.
J! InfoRequestSessionProfileQueries90Log
59.797MBMemory Usage410msRequest Duration
Joomla! Version4.4.10
PHP Version8.1.32
Identityguest
Response200
Templatejl_education_pro
Database
Server
mysql
Version
10.5.28-MariaDB
Collation
latin1_swedish_ci
Conn Collation
utf8mb4_general_ci
$_GET
[]
$_POST
[]
$_SESSION
array:1 [ "joomla" => "***redacted***" ]
$_COOKIE
[]
$_SERVER
array:63 [ "USER" => "greatzambiajobs" "HOME" => "/home/greatzambiajobs" "SCRIPT_NAME" => "/in...
session
array:3 [ "counter" => 1 "timer" => array:3 [ "start" => 1745971487 "last" => 1745971487...
registry
array:3 [ "data" => [] "initialized" => false "separator" => "." ]
user
array:18 [ "id" => 0 "name" => null "username" => null "email" => null "password" => "***r...
jsjobcur_usr
0
jsjobconfig_dft
array:171 [ "actk" => "0" "applybuttonredirecturl" => "http://www.greatzambiajobs.com/how-to-app...
JSItemid
"190"
  • afterLoad (4.12MB) (16.78ms)
  • afterInitialise (11.08MB) (73.3ms)
  • afterRoute (5.03MB) (31.88ms)
  • beforeRenderComponent com_jsjobs (10.12KB) (158μs)
  • afterRenderComponent com_jsjobs (3.12MB) (29.35ms)
  • Before Access::preloadComponents (all components) (235.64KB) (4.95ms)
  • After Access::preloadComponents (all components) (132.72KB) (844μs)
  • Before Access::getAssetRules (id:1 name:root.1) (3.95KB) (14μs)
  • After Access::getAssetRules (id:1 name:root.1) (26.2KB) (280μs)
  • beforeRenderRawModule mod_gantry5_particle (Career Guide) (2.61MB) (66.73ms)
  • afterRenderRawModule mod_gantry5_particle (Career Guide) (18.25MB) (62.31ms)
  • beforeRenderModule mod_gantry5_particle (Career Guide) (720B) (5μs)
  • afterRenderModule mod_gantry5_particle (Career Guide) (9.93KB) (265μs)
  • afterDispatch (75.57KB) (98μs)
  • afterRender (13.75MB) (122ms)
  • 1 x afterRender (13.75MB) (29.77%)
    121.94ms
    1 x afterInitialise (11.08MB) (17.9%)
    73.30ms
    1 x beforeRenderRawModule mod_gantry5_particle (Career Guide) (2.61MB) (16.29%)
    66.73ms
    1 x afterRenderRawModule mod_gantry5_particle (Career Guide) (18.25MB) (15.21%)
    62.31ms
    1 x afterRoute (5.03MB) (7.78%)
    31.88ms
    1 x afterRenderComponent com_jsjobs (3.12MB) (7.17%)
    29.35ms
    1 x afterLoad (4.12MB) (4.1%)
    16.78ms
    1 x Before Access::preloadComponents (all components) (235.64KB) (1.21%)
    4.95ms
    1 x After Access::preloadComponents (all components) (132.72KB) (0.21%)
    844μs
    1 x After Access::getAssetRules (id:1 name:root.1) (26.2KB) (0.07%)
    280μs
    1 x afterRenderModule mod_gantry5_particle (Career Guide) (9.93KB) (0.06%)
    265μs
    1 x beforeRenderComponent com_jsjobs (10.12KB) (0.04%)
    158μs
    1 x afterDispatch (75.57KB) (0.02%)
    98μs
    1 x Before Access::getAssetRules (id:1 name:root.1) (3.95KB) (0%)
    14μs
    1 x beforeRenderModule mod_gantry5_particle (Career Guide) (720B) (0%)
    5μs
90 statements were executed, 23 of which were duplicates, 67 unique15.68ms280.2KB
UniquesDuplicates 1Duplicates 2Duplicates 3Duplicates 4Duplicates 5Duplicates 6
  • SELECT @@SESSION.sql_mode;57μs1.57KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:334Copy
  • SELECT `data` FROM `icop0_session` WHERE `session_id` = ?136μs1.61KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:261Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = :session_id LIMIT 1117μs1.61KBParams/libraries/src/Session/MetadataManager.php:187Copy
  • INSERT INTO `icop0_session` (`session_id`,`guest`,`time`,`userid`,`username`,`client_id`) VALUES (:session_id, :guest, :time, :user_id, :username, :client_id)191μs944BParams/libraries/src/Session/MetadataManager.php:260Copy
  • SELECT `id`,`rules` FROM `icop0_viewlevels`106μs1.59KB/libraries/src/Access/Access.php:955Copy
  • SELECT `b`.`id` FROM `icop0_usergroups` AS `a` LEFT JOIN `icop0_usergroups` AS `b` ON `b`.`lft` <= `a`.`lft` AND `b`.`rgt` >= `a`.`rgt` WHERE `a`.`id` = :guest118μs1.64KBParams/libraries/src/Access/Access.php:868Copy
  • SELECT `value` FROM `icop0_admintools_storage` WHERE `key` = 'cparams'149μs856B/administrator/components/com_admintools/src/Helper/Storage.php:120Copy
  • SELECT `option`,`view`,`query` FROM `icop0_admintools_wafexceptions`77μs960B/plugins/system/admintools/src/Utility/Cache.php:196Copy
  • SELECT `params` FROM `icop0_extensions` WHERE `type` = 'plugin' AND `folder` = 'system' AND `element` = 'admintools'168μs2.09KB/plugins/system/admintools/src/Utility/RescueUrl.php:324Copy
  • SELECT * FROM icop0_rsform_config119μs1.5KB/administrator/components/com_rsform/helpers/config.php:52Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` = 'level'67μs856B/plugins/system/acymtriggers/acymtriggers.php:639Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` = 'active_cron'56μs856B/plugins/system/acymtriggers/acymtriggers.php:639Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` = 'cron_next'60μs856B/plugins/system/acymtriggers/acymtriggers.php:639Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` = 'queue_type'57μs856B/plugins/system/acymtriggers/acymtriggers.php:639Copy
  • SELECT *,(subpath=1 AND LOCATE(sef_link, '%2Fjobs%2Fjob-detail%2Fjob-Quality-Monitor-job-at-Digital-PayGo-33237%2F')=1) inSub FROM icop0_jlexblock WHERE ((mt_fullsite=1 AND mt_index=1) OR ((`sef_link`='%2Fjobs%2Fjob-detail%2Fjob-Quality-Monitor-job-at-Digital-PayGo-33237%2F' OR (subpath=1 AND LOCATE(sef_link, '%2Fjobs%2Fjob-detail%2Fjob-Quality-Monitor-job-at-Digital-PayGo-33237%2F')=1)) AND mt_fullsite=0)) AND published=1 ORDER BY mt_area DESC,id ASC219μs4.23KB/plugins/system/jlexblock/jlexblock.php:150Copy
  • SELECT *,(subpath=1 AND LOCATE(sef_link, '%2Fjobs%2Fjob-detail%2Fjob-Quality-Monitor-job-at-Digital-PayGo-33237%2F')=1) inSub FROM icop0_jlexblock WHERE ((mt_fullsite=1 AND mt_index=1) OR ((`sef_link`='%2Fjobs%2Fjob-detail%2Fjob-Quality-Monitor-job-at-Digital-PayGo-33237%2F' OR (subpath=1 AND LOCATE(sef_link, '%2Fjobs%2Fjob-detail%2Fjob-Quality-Monitor-job-at-Digital-PayGo-33237%2F')=1) OR `list_var` LIKE '%com_jsjobs%') AND mt_fullsite=0)) AND published=1 ORDER BY mt_area DESC,id ASC289μs4.25KB/plugins/system/jlexblock/jlexblock.php:150Copy
  • SELECT s.id, s.template, s.home, s.title AS long_title, s.params FROM icop0_template_styles AS s WHERE s.client_id = 0 AND s.template = 'jl_education_pro' ORDER BY s.id192μs3.7KB/libraries/gantry5/src/classes/Gantry/Joomla/StyleHelper.php:69Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'default'282μs3.94KB/components/com_jsjobs/models/configurations.php:64Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'226μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'social'224μs1.13KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'default'213μs3.94KB/components/com_jsjobs/models/configurations.php:64Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'207μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'default_login_from'49μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'visitor_can_edit_job'49μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'241μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT job.params,job.id,job.title,job.city,job.metakeywords,job.metadescription,job.description,job.created,job.isgoldjob,job.isfeaturedjob,job.gender , job.jobcategory,job.duration,job.hidesalaryrange,job.zipcode,job.iseducationminimax,job.degreetitle,job.isexperienceminimax , job.startpublishing,job.requiredtravel,job.noofjobs,job.hits,job.stoppublishing,job.video,job.prefferdskills,job.qualifications,job.agreement,job.experiencetext,job.longitude,job.latitude , cat.cat_title, subcat.title as subcategory, company.name as companyname, jobtype.title AS jobtypetitle , jobstatus.title AS jobstatustitle, shift.title as shifttitle, company.url as companywebsite, company.contactname AS companycontactname, company.contactemail AS companycontactemail,company.since AS companysince,company.logofilename AS companylogo , department.name AS departmentname, company.id companyid,job.educationminimax,job.experienceminimax , salaryfrom.rangestart AS salaryfrom, salaryto.rangestart AS salaryto, salarytype.title AS salarytype , education.title AS educationtitle ,mineducation.title AS mineducationtitle, maxeducation.title AS maxeducationtitle , experience.title AS experiencetitle ,minexperience.title AS minexperiencetitle, maxexperience.title AS maxexperiencetitle , currency.symbol,CONCAT(job.alias,'-',job.id) AS jobaliasid, agefrom.title AS agefromtitle, ageto.title AS agetotitle ,company.isgoldcompany,company.isfeaturedcompany ,CONCAT(company.alias,'-',company.id) AS companyaliasid, workpermit.name as workpermitcountry ,company.endgolddate,company.endfeatureddate, job.jobapplylink,job.joblink, careerlevel.title AS careerleveltitle ,(SELECT COUNT(id) FROM `icop0_js_job_jobapply` WHERE jobid = job.id) AS totalapply FROM `icop0_js_job_jobs` AS job JOIN `icop0_js_job_categories` AS cat ON job.jobcategory = cat.id JOIN `icop0_js_job_companies` AS company ON job.companyid = company.id JOIN `icop0_js_job_jobtypes` AS jobtype ON job.jobtype = jobtype.id LEFT JOIN `icop0_js_job_ages` AS agefrom ON agefrom.id = job.agefrom LEFT JOIN `icop0_js_job_ages` AS ageto ON ageto.id = job.ageto LEFT JOIN `icop0_js_job_subcategories` AS subcat ON job.subcategoryid = subcat.id LEFT JOIN `icop0_js_job_jobstatus` AS jobstatus ON job.jobstatus = jobstatus.id LEFT JOIN `icop0_js_job_departments` AS department ON job.departmentid = department.id LEFT JOIN `icop0_js_job_salaryrange` AS salaryfrom ON job.salaryrangefrom = salaryfrom.id LEFT JOIN `icop0_js_job_salaryrange` AS salaryto ON job.salaryrangeto = salaryto.id LEFT JOIN `icop0_js_job_salaryrangetypes` AS salarytype ON job.salaryrangetype = salarytype.id LEFT JOIN `icop0_js_job_heighesteducation` AS education ON job.educationid = education.id LEFT JOIN `icop0_js_job_heighesteducation` AS mineducation ON job.mineducationrange = mineducation.id LEFT JOIN `icop0_js_job_heighesteducation` AS maxeducation ON job.maxeducationrange = maxeducation.id LEFT JOIN `icop0_js_job_experiences` AS experience ON job.experienceid = experience.id LEFT JOIN `icop0_js_job_experiences` AS minexperience ON job.minexperiencerange = minexperience.id LEFT JOIN `icop0_js_job_experiences` AS maxexperience ON job.maxexperiencerange = maxexperience.id LEFT JOIN `icop0_js_job_shifts` AS shift ON job.shift = shift.id LEFT JOIN `icop0_js_job_currencies` AS currency ON currency.id = job.currencyid LEFT JOIN `icop0_js_job_countries` AS workpermit ON workpermit.id = job.workpermit LEFT JOIN `icop0_js_job_careerlevels` AS careerlevel ON job.careerlevel = careerlevel.id WHERE job.id = 33237592μs20.03KB/components/com_jsjobs/models/job.php:1579Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'146μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • UPDATE `icop0_js_job_jobs` SET hits = hits + 1 WHERE id = 33237249μs48B/components/com_jsjobs/models/job.php:1588Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'238μs992B/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT * FROM `icop0_js_job_fieldsordering` WHERE published = 1 AND fieldfor = 2 ORDER BY ordering276μs4.52KB/components/com_jsjobs/models/customfields.php:59Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'175μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'261μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT * FROM `icop0_js_job_fieldsordering` WHERE published = 1 AND fieldfor = 1 ORDER BY ordering228μs15.48KB/components/com_jsjobs/models/customfields.php:59Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'241μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'listjob'243μs1.38KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'companydefaultlogopath'72μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'data_directory'82μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'listjob'224μs1.38KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'188μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'companydefaultlogopath'68μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'data_directory'52μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT fieldtitle FROM `icop0_js_job_fieldsordering` WHERE field = 'jobcategory' AND fieldfor = 2146μs856B/components/com_jsjobs/models/customfields.php:198Copy
  • SELECT fieldtitle FROM `icop0_js_job_fieldsordering` WHERE field = 'jobtype' AND fieldfor = 2128μs856B/components/com_jsjobs/models/customfields.php:198Copy
  • SELECT * FROM `icop0_js_job_fieldsordering` WHERE field = 'ufield917' AND isuserfield = 1 AND userfieldtype != 'termsandconditions'351μs4.28KB/administrator/components/com_jsjobs/include/classes/customfields.php:645Copy
  • SELECT * FROM `icop0_js_job_fieldsordering` WHERE field = 'ufield918' AND isuserfield = 1 AND userfieldtype != 'termsandconditions'304μs4.28KB/administrator/components/com_jsjobs/include/classes/customfields.php:645Copy
  • SELECT fieldtitle FROM `icop0_js_job_fieldsordering` WHERE field = 'noofjobs' AND fieldfor = 2102μs856B/components/com_jsjobs/models/customfields.php:198Copy
  • SELECT fieldtitle FROM `icop0_js_job_fieldsordering` WHERE field = 'startpublishing' AND fieldfor = 2117μs856B/components/com_jsjobs/models/customfields.php:198Copy
  • SELECT fieldtitle FROM `icop0_js_job_fieldsordering` WHERE field = 'stoppublishing' AND fieldfor = 2116μs856B/components/com_jsjobs/models/customfields.php:198Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'158μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'default'231μs3.94KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'165μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT * FROM `icop0_js_job_fieldsordering` WHERE isvisitorpublished = 1 AND fieldfor = 14 ORDER BY ordering162μs4.27KB/components/com_jsjobs/models/customfields.php:59Copy
  • SELECT `id`,`name`,`rules`,`parent_id` FROM `icop0_assets` WHERE `name` IN (:preparedArray1,:preparedArray2,:preparedArray3,:preparedArray4,:preparedArray5,:preparedArray6,:preparedArray7,:preparedArray8,:preparedArray9,:preparedArray10,:preparedArray11,:preparedArray12,:preparedArray13,:preparedArray14,:preparedArray15,:preparedArray16,:preparedArray17,:preparedArray18,:preparedArray19,:preparedArray20,:preparedArray21,:preparedArray22,:preparedArray23,:preparedArray24,:preparedArray25,:preparedArray26,:preparedArray27,:preparedArray28,:preparedArray29,:preparedArray30,:preparedArray31,:preparedArray32,:preparedArray33,:preparedArray34,:preparedArray35,:preparedArray36,:preparedArray37,:preparedArray38,:preparedArray39,:preparedArray40,:preparedArray41,:preparedArray42,:preparedArray43,:preparedArray44,:preparedArray45,:preparedArray46,:preparedArray47,:preparedArray48,:preparedArray49,:preparedArray50)457μs8.25KBParams/libraries/src/Access/Access.php:357Copy
  • SELECT `id` FROM `icop0_rstbox` WHERE `published` = 1 AND `testmode` = 0111μs936B/administrator/components/com_rstbox/EngageBox/Boxes.php:45Copy
  • SELECT * FROM `icop0_rstbox` WHERE `id` = 2279μs1.97KB/administrator/components/com_rstbox/EngageBox/Box.php:242Copy
  • SELECT * FROM `icop0_rstbox` WHERE `id` = 24102μs1.97KB/administrator/components/com_rstbox/EngageBox/Box.php:242Copy
  • SELECT * FROM `icop0_rstbox` WHERE `id` = 28153μs1.97KB/administrator/components/com_rstbox/EngageBox/Box.php:242Copy
  • SELECT * FROM `icop0_rstbox` WHERE `id` = 38164μs73.97KB/administrator/components/com_rstbox/EngageBox/Box.php:242Copy
  • SELECT * FROM `icop0_rstbox` WHERE `id` = 39143μs1.97KB/administrator/components/com_rstbox/EngageBox/Box.php:242Copy
  • SELECT * FROM `icop0_rstbox` WHERE `id` = 40113μs1.97KB/administrator/components/com_rstbox/EngageBox/Box.php:242Copy
  • SELECT `a`.`menutype`,`a`.`title` FROM `icop0_menu_types` AS `a` WHERE `a`.`client_id` = 0132μs1.19KB/libraries/gantry5/src/classes/Gantry/Framework/Menu.php:138Copy
  • SELECT m.id, m.alias, m.path AS route, m.level, m.parent_id FROM icop0_menu AS m WHERE m.menutype = 'mainmenu' AND m.parent_id > 0 AND m.client_id = 0 AND m.published >= 0 ORDER BY m.lft413μs1.8KB/libraries/gantry5/src/classes/Gantry/Framework/Menu.php:791Copy
  • SELECT m.id, m.alias, m.path AS route, m.level, m.parent_id FROM icop0_menu AS m WHERE m.menutype = 'distribution-channels' AND m.parent_id > 0 AND m.client_id = 0 AND m.published >= 0 ORDER BY m.lft223μs1.17KB/libraries/gantry5/src/classes/Gantry/Framework/Menu.php:791Copy
  • SELECT m.id, m.alias, m.path AS route, m.level, m.parent_id FROM icop0_menu AS m WHERE m.menutype = 'categories-list' AND m.parent_id > 0 AND m.client_id = 0 AND m.published >= 0 ORDER BY m.lft442μs2.3KB/libraries/gantry5/src/classes/Gantry/Framework/Menu.php:791Copy
  • SELECT * FROM icop0_jmap_metainfo WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Quality-Monitor-job-at-Digital-PayGo-33237' AND `published` = 1169μs9.2KB/plugins/system/jmap/jmap.php:818Copy
  • SELECT * FROM icop0_jmap_canonicals WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Quality-Monitor-job-at-Digital-PayGo-33237'62μs960B/plugins/system/jmap/jmap.php:920Copy
  • SELECT * FROM icop0_acym_configuration225μs4.88KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_list WHERE type = 'standard'81μs2.3KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_field76μs2.33KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_form WHERE active = 1 AND type != 'shortcode'67μs1.2KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT SUM(CASE WHEN `a`.`next_execution` <= :now THEN 1 ELSE 0 END) AS due_count,SUM(CASE WHEN `a`.`locked` IS NULL THEN 0 ELSE 1 END) AS locked_count FROM `icop0_scheduler_tasks` AS `a` WHERE `a`.`state` = 1114μs1.68KBParams/administrator/components/com_scheduler/src/Model/TasksModel.php:466Copy
  • SELECT * FROM `icop0_extensions` WHERE `element` = 'com_gsd' AND `type` = 'component'165μs3.78KB/plugins/system/nrframework/NRFramework/Extension.php:160Copy
  • SHOW FULL COLUMNS FROM `icop0_gsd_config`186μs1.92KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_gsd_config` WHERE `name` = 'config'50μs912B/libraries/src/Table/Table.php:755Copy
  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc160μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SHOW FULL COLUMNS FROM `icop0_users`288μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid123μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid125μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Quality-Monitor-job-at-Digital-PayGo-33237'91μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 152μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"216μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES778μs8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin94μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin53μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`132μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'74μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'145μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 537657μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?112μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?471μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy