Summary
Date Posted: Thursday, May 13, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Botswana High Commission, Lusaka
REF: HCZ 1/11 CLLR
The High Commission of the Republic of Botswana in Lusaka invites applications for the position of Receptionist to be deployed at the Chancery.
NOTICE NO. 2 OF 2021
Receptionist

Qualifications and Experience
• Applicant must possess a minimum of Basic Certificate in Reception Operation Service or
• Certificate/Diploma in Secretarial or Administration studies
• Basic Computer Literacy,
• Minimum 5 years' experience of continuous service in a comparable employment;
• Should be able to read and write English,
• Knowledge of Setswana will be an added advantage.

Main Purpose of the Job/Duties
The job expectations for eligible candidates are as follows:
• Receives and directs visitors/customers to the appropriate Office:
• Answers enquiries from visitors or customers in consultation with the appropriate diplomatic official where necessary,
• Operates the Switchboard by courteously handling both incoming and outgoing telephone calls
• Prints and issues/distributes monthly telephone bills to Officers
• Provides general information on Botswana to customers/clients and distributes brochures and other promotional material as may be necessary, in liaison with the Supervisor;
• Assists, under the guidance of the appropriate Officer as may be necessary
• Receives incoming mail and delivers it to the Administrative Assistant:
• Performs typing duties for Mission Staff below the Head of Mission on non-classified correspondence as and when required
• Reminds Officers of confirmed appointments
• Assists in providing refreshments to customers/clients in the absence of the Office Cleaner
• Ensures that all visitors practise COVID-19 protocols as dictated by the host Government and adopted by the Mission, including wearing a mask, sanitizing upon entry into the Chancery and social distancing;
• Perform any other duty as may be required by the exigency of service.

Competencies/Skills
• Confidentiality
• Integrity and Trust
• Planning and Organising
• Interpersonal Skills
• Time Management
• Ethics and Values
• Customer Focus
• Computer literacy

Salary – ZMW44, 458.92 - ZMW59, 414.52 per annum
Leave – Two days for every month of actual service
Benefits – Medical Insurance cover

Work Hours: 8

Experience in Months: 60

Level of Education: Professional Certificate

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Job application procedure
Interested candidates should quote the reference number of the vacancy notice, provide a detailed curriculum vitae, certified copies of certificates, at least two references, address and deliver their applications in a sealed envelope to:
The High Commissioner
Botswana High Commission
5201 Pandit Nehru Road
Lusaka, Zambia
Applications that do not meet the prescribed criteria will not be considered. Only shortlisted candidates will be contacted.
Closing Date: 21st May 2021
For further information, please contact the First Secretary (Administration) on +260 211 250 555.

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