Summary
Date Posted: Wednesday, November 15 2023, Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose
Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately

Responsibilities
• Greet and assist patients and visitors in a courteous and professional manner.
• Register patients, collect necessary information, and provide them with required forms.
• Schedule and confirm appointments for various hospital services.
• Maintain and update patient records and information accurately.
• Handle phone calls, answer inquiries, and direct them to the appropriate department.
• Process payments, issue receipts, and manage billing inquiries.
• Ensure a clean and organized reception area.
• Work closely with medical staff and other departments to coordinate patient needs.
• Adhere to all hospital policies, procedures, and confidentiality guidelines.

Qualifications
• Full Grade Twelve Certificate
• Proven experience as a receptionist or in a similar role, preferably in a healthcare setting.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in using computer systems and medical software.
• Compassionate and empathetic demeanor.
• Knowledge of medical terminology is a plus.
• Ability to work effectively under pressure and in a fast-paced environment.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
• Interested candidates should send their application letters together with copies of their educational & professional certificates, and Curriculum Vitae with at least three traceable referees to the undersigned, on or before 17th November, 2023.
• The Registrar
University of Lusaka
Plot 37413, Off Alick Nkhata Road, Mass Media
P O Box 36711, Lusaka Zambia
• Email: jobs@unilus.ac.zm 

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