Summary
Date Posted: Monday, June 12, 2023 , Base Salary: Not Disclosed

JOB DETAILS:

To be based at Head Office- Lusaka

Responsibilities:
Maintaining accurate customer payment records and keeping track of outstanding debt
• update account status and database regularly.

planning course of action to recover owed money from clients
• Locating debtors i.e. home and work visits and calls
• Timely preparation and serving of final notice warnings to customers when payments are not being made.
• Working closely with the RM and S&C officers to execute recoveries techniques and strategies

Contacting customers and informing them of their overdue loans.
• Contacting PMEC clients with bounced or partial deduction for payments.
• Negotiating suitable payment plans with clients
• Communicate payoff deadlines with clients.
• Advise clients on their payment options

Following up on all of the pending payments .
• Instituting legal action when customers fail to pay their debt.
• Recommending Loan write-off
• Assessment of possibility of non-payment in a short period of time

Qualifications:
• Experience in similar position for at least 2 years
• Experience in microfinance / finance sector
• Conversant and compliant with the boundaries created by the laws of Zambia which govern microfinance practices with regards to recoveries
• Analytical and problem-solving abilities.
• Conversant with computer programs such as Word, excel, MSP.


Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure

All applications must be sent to nelly.zulu@premium.co.zm. 

Kindly include the position you are applying for in the subject. Suitably qualified candidates are encouraged to apply.



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