Summary
Date Posted: Wednesday, September 20 2023, Base Salary: Not Disclosed

JOB DETAILS:
Job purpose
• Reporting to the Sales Heads for Acquisition, Merchant and Agency Banking, the role is responsible for setting up and accelerating growth of an active digital banking clients (Digital Customers) and distribution channel network (Merchants and Agents) in the assigned region. Accountable for all related financial and service Key Performance Indicators among them sales targets, revenue, number of transactions, and customer base.

Job Responsibilities
Sales
• Work with vendor TDRs and DSAs to recruit Digital Clients, Xpress Agents, and Merchants in line with the required monthly targets
• Ensure correct KYC and customer due diligence is completed and submitted for onboarding purposes
• Ensure compliance to due diligence process at customer onboarding.
• Activation and deployment of Agents & Merchants
• Sensitize the Agents on Commission structure and payment dates
• Assigning vendor TDRs and DSAs to territories for maximum value
• Drive Merchant and Xpress Agent reward program in the region
• Ensure DSAs & TDRs receive all relevant training at onboarding and during their working time
• Define and execute digital sales onboarding strategy for clients and channels.
• Define and execute Xpress and Merchant channel activation strategy at the point of onboarding.
• Responsible for regional revenue performance of digital channel
• Identify and increase opportunities to increase digital banking channel penetration and growth in assigned area.
• Drive visibility of all channel (Agents and Merchants) outlets in the area
• Conduct quarterly market sizing and provide initiatives to stay ahead of market.

Customer
• Manage end to end customer communication
• Provide weekly and monthly management reports on performance for the region for digital sales business
• Ensure training, implementation and support advice to agents, merchants, and clients.
• Ensure Xpress Agents and Merchants in the region are adequately trained and supported to deliver on transaction targets

Requirements
Qualifications/Experience
• University degree in a relevant field or professional qualification from a recognized university.
• Relevant business related sales experience
• Strong numerical skills and financial acumen to analyze evaluate and identify trends in complex consolidated financial statements, balance sheets and ratios.
• A good knowledge of financial spreadsheet applications (e.g. Excel) to capture and analyze financial data.
• Good knowledge of general banking practices and procedures.
• A good understanding of the principles and practices of business economics and the current business economic environment
• A good current knowledge of different industry sectors
• A good knowledge of financial investment options and electronic banking options for lead generation purposes.
• A good knowledge of competitor offerings and structures.
• Sound understanding of current taxation laws as they apply to the portfolio of customers.
• Negotiation skills.
• Good knowledge of technical portfolio management systems

Personal competencies
• Excellent verbal and written communication skills.
• Highly numerate/ Data rational: Is good with numerical data, operates on facts, enjoys assessing and measuring.
• Socially Confident: Self-assured, enjoys meeting people, creates a good impression in social situations, is good with words and knows what to say (even when communicating disagreeable information).
• Persuasive: Enjoys selling and negotiating, changes the opinions of others, is convincing with arguments.
• Analytical: Identifies and analyses patterns and trends, sees the relationship between cause and effect, has an enquiring mind.
• Innovative: Generates ideas, shows ingenuity and thinks up solutions.
• Forward planning: Prepares well in advance, enjoys setting targets, plans activities.
• Active: Energetic, vigorous, enjoys being out and about.
• Results orientated: Strongly motivated to compete and achieve impressive results, strives to improve, has a “can do” attitude and enjoys challenges.

Work Level
Skilled
Job Type
Permanent
Salary
Market Related
EE Position
No
Location
Zambia

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Job application procedure
• Interested and qualified? Click here to apply

All Jobs

QUICK ALERT SUBSCRIPTION