Sales Consultant
2025-04-24T14:49:58+00:00
Builders Warehouse Makeni
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https://www.greatzambiajobs.com/jobs/
FULL_TIME
Lusaka
Lusaka
10101
Zambia
Business Management and Administration
Sales & Retail
2025-04-29T17:00:00+00:00
Zambia
8
Functions / Responsibilities:
Achieve Sales
- Ensure that you have general knowledge of your stock and products so that you can advise customers Appropriately.
- That stockholding is “true” before finalizing sales, as needed. Do not commit to deliveries – always
- Confirm with dispatch. – “Never over promise ,and under deliver”
- Ensure you know and action the appropriate procedures for specials and out of stocks.
- Adhere to the standards of the selling skills course.
- Ensure that your department is always manned.
- Carry out after sales follow up.
- Market awareness
- Always push for add-on sales to increase basket
Customer satisfaction
- Handle all customers according to the standards in the Interact with Customers course.
- Present a positive image to customers, acknowledge, approach and greet customers as required,
- Understand their special needs and respond to their queries as required
- Meet housekeeping requirements
- Answer telephone in appropriate manner and assist customers
- Timeous feedback to customers according to sunset rules
Be accountable for stock
- Always be in and around your allocated shelves to prevent theft and breakages.
- Be aware of your stock situation (fast sellers, slow lines, overstocks, out of stocks, low stock levels).
- Give feedback to the HOD or Replenishment HOD.
- Conduct stock counts accurately as required on a regular basis.
- Where stock items are not on RPL, recommend order quantities to the HOD/ replenishment HOD.
- Remove damaged or incomplete items from the floor, report them to the HOD and take them to the
- Appropriate place for damages, where they can be recorded and correctly processed.
- Confirm with HOD or Replenishment HOD for STO’s from a different site.
- Ensure article code match description before processing
- Merchandize stock and maintain standards
- Always be in and around your allocated shelves to prevent theft and breakages.
- Be aware of your stock situation (fast sellers, slow lines, overstocks, out of stocks, low stock levels).
- Give feedback to the HOD or Replenishment HOD.
- Conduct stock counts accurately as required on a regular basis.
- Where stock items are not on RPL, recommend order quantities to the HOD/ replenishment HOD.
- Remove damaged or incomplete items from the floor, report them to the HOD and take them to the
- Appropriate place for damages, where they can be recorded and correctly processed.
- Confirm with HOD or Replenishment HOD for STO’s from a different site.
- Ensure article code match description before processing
Minimum Academic, Professional Qualifications and Experience required for this position
Requirements:
- Grade 12 Certificate
- 1-2 years’ experience
- Excellent customer service orientation and high integrity
- Attention to detail and ability to work under pressure
- Ability to Sale and Meet targets
Competencies:
- Product Knowledge
- Selling skills
- Team Player
- Communication skills
- Perform under pressure
- Adaptability
- Ability to Build and influence others
Always be in and around your allocated shelves to prevent theft and breakages. Be aware of your stock situation (fast sellers, slow lines, overstocks, out of stocks, low stock levels). Give feedback to the HOD or Replenishment HOD. Conduct stock counts accurately as required on a regular basis. Where stock items are not on RPL, recommend order quantities to the HOD/ replenishment HOD. Remove damaged or incomplete items from the floor, report them to the HOD and take them to the Appropriate place for damages, where they can be recorded and correctly processed. Confirm with HOD or Replenishment HOD for STO’s from a different site. Ensure article code match description before processing Merchandize stock and maintain standards Always be in and around your allocated shelves to prevent theft and breakages. Be aware of your stock situation (fast sellers, slow lines, overstocks, out of stocks, low stock levels). Give feedback to the HOD or Replenishment HOD. Conduct stock counts accurately as required on a regular basis. Where stock items are not on RPL, recommend order quantities to the HOD/ replenishment HOD. Remove damaged or incomplete items from the floor, report them to the HOD and take them to the Appropriate place for damages, where they can be recorded and correctly processed. Confirm with HOD or Replenishment HOD for STO’s from a different site. Ensure article code match description before processing
Grade 12 Certificate 1-2 years’ experience Excellent customer service orientation and high integrity Attention to detail and ability to work under pressure Ability to Sale and Meet targets Competencies: Product Knowledge Selling skills Team Player Communication skills Perform under pressure Adaptability Ability to Build and influence others
Grade 12 Certificate 1-2 years’ experience Excellent customer service orientation and high integrity Attention to detail and ability to work under pressure Ability to Sale and Meet targets Competencies: Product Knowledge Selling skills Team Player Communication skills Perform under pressure Adaptability Ability to Build and influence others
JOB-680a4f96c2076
Vacancy title:
Sales Consultant
[Type: FULL_TIME, Industry: Business Management and Administration, Category: Sales & Retail]
Jobs at:
Builders Warehouse Makeni
Deadline of this Job:
Tuesday, April 29 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Thursday, April 24 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Functions / Responsibilities:
Achieve Sales
- Ensure that you have general knowledge of your stock and products so that you can advise customers Appropriately.
- That stockholding is “true” before finalizing sales, as needed. Do not commit to deliveries – always
- Confirm with dispatch. – “Never over promise ,and under deliver”
- Ensure you know and action the appropriate procedures for specials and out of stocks.
- Adhere to the standards of the selling skills course.
- Ensure that your department is always manned.
- Carry out after sales follow up.
- Market awareness
- Always push for add-on sales to increase basket
Customer satisfaction
- Handle all customers according to the standards in the Interact with Customers course.
- Present a positive image to customers, acknowledge, approach and greet customers as required,
- Understand their special needs and respond to their queries as required
- Meet housekeeping requirements
- Answer telephone in appropriate manner and assist customers
- Timeous feedback to customers according to sunset rules
Be accountable for stock
- Always be in and around your allocated shelves to prevent theft and breakages.
- Be aware of your stock situation (fast sellers, slow lines, overstocks, out of stocks, low stock levels).
- Give feedback to the HOD or Replenishment HOD.
- Conduct stock counts accurately as required on a regular basis.
- Where stock items are not on RPL, recommend order quantities to the HOD/ replenishment HOD.
- Remove damaged or incomplete items from the floor, report them to the HOD and take them to the
- Appropriate place for damages, where they can be recorded and correctly processed.
- Confirm with HOD or Replenishment HOD for STO’s from a different site.
- Ensure article code match description before processing
- Merchandize stock and maintain standards
- Always be in and around your allocated shelves to prevent theft and breakages.
- Be aware of your stock situation (fast sellers, slow lines, overstocks, out of stocks, low stock levels).
- Give feedback to the HOD or Replenishment HOD.
- Conduct stock counts accurately as required on a regular basis.
- Where stock items are not on RPL, recommend order quantities to the HOD/ replenishment HOD.
- Remove damaged or incomplete items from the floor, report them to the HOD and take them to the
- Appropriate place for damages, where they can be recorded and correctly processed.
- Confirm with HOD or Replenishment HOD for STO’s from a different site.
- Ensure article code match description before processing
Minimum Academic, Professional Qualifications and Experience required for this position
Requirements:
- Grade 12 Certificate
- 1-2 years’ experience
- Excellent customer service orientation and high integrity
- Attention to detail and ability to work under pressure
- Ability to Sale and Meet targets
Competencies:
- Product Knowledge
- Selling skills
- Team Player
- Communication skills
- Perform under pressure
- Adaptability
- Ability to Build and influence others
Work Hours: 8
Experience in Months: 12
Level of Education: professional certificate
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