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Secretary job at Bwanas Solutions Limited
Bwanas Solutions Limited
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23 Days Ago
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Secretary
2025-04-22T10:08:38+00:00
Bwanas Solutions Limited
https://cdn.greatzambiajobs.com/jsjobsdata/data/employer/comp_8801/logo/Bwanas%20Solutions%20Limited.jpeg
FULL_TIME
 
Lusaka
Lusaka
10101
Zambia
Business Management and Administration
Admin & Office
ZMW
 
MONTH
2025-05-06T17:00:00+00:00
 
Zambia
8

About Us:

Bwanas Solutions is a professional cleaning service provider committed to efficiency, reliability, and customer satisfaction. Our services include upholstery cleaning, curtain cleaning, house deep cleaning, post-construction clean-ups, and more. We are looking for a dedicated and organized Secretary to support our operations and client relations.

Job Summary:

The Secretary will serve as the central communication link between clients and cleaning teams. This role requires excellent organizational skills, professional communication, and an ability to manage multiple client accounts efficiently. The ideal candidate is proactive, detail-oriented, and able to work in a fast-paced environment.

Key Responsibilities:

  • Communicate with clients professionally via phone, WhatsApp, email, and social media to confirm bookings, share updates, and respond to inquiries.
  • Coordinate daily schedules and assignments for cleaning teams, ensuring timely deployment and job completion.
  • Maintain up-to-date client accounts, including contact details, service history, balances, and payment status.
  • Follow up with clients post-service to confirm satisfaction and collect feedback.
  • Prepare and send out quotations, invoices, and receipts.
  • Track payments and provide regular updates to management.
  • Work closely with the Managing Director to ensure smooth workflow and team accountability.
  • Maintain proper filing systems (both physical and digital) for all client records and communications.
  • Provide administrative support including document drafting, report preparation, and appointment scheduling.

Requirements:

  • Minimum Diploma in Business Administration, Office Management, or a related field.
  • Proven experience as a secretary, administrative assistant, or customer service representative.
  • Strong written and verbal communication skills in English.
  • High proficiency in Microsoft Office, Google Workspace, and WhatsApp Business.
  • Excellent organizational and multitasking abilities.
  • Ability to work independently and handle sensitive information with confidentiality.
  • Knowledge of basic accounting or bookkeeping is an added advantage.
Communicate with clients professionally via phone, WhatsApp, email, and social media to confirm bookings, share updates, and respond to inquiries. Coordinate daily schedules and assignments for cleaning teams, ensuring timely deployment and job completion. Maintain up-to-date client accounts, including contact details, service history, balances, and payment status. Follow up with clients post-service to confirm satisfaction and collect feedback. Prepare and send out quotations, invoices, and receipts. Track payments and provide regular updates to management. Work closely with the Managing Director to ensure smooth workflow and team accountability. Maintain proper filing systems (both physical and digital) for all client records and communications. Provide administrative support including document drafting, report preparation, and appointment scheduling.
Minimum Diploma in Business Administration, Office Management, or a related field. Proven experience as a secretary, administrative assistant, or customer service representative. Strong written and verbal communication skills in English. High proficiency in Microsoft Office, Google Workspace, and WhatsApp Business. Excellent organizational and multitasking abilities. Ability to work independently and handle sensitive information with confidentiality. Knowledge of basic accounting or bookkeeping is an added advantage.
Minimum Diploma in Business Administration, Office Management, or a related field. Proven experience as a secretary, administrative assistant, or customer service representative. Strong written and verbal communication skills in English. High proficiency in Microsoft Office, Google Workspace, and WhatsApp Business. Excellent organizational and multitasking abilities. Ability to work independently and handle sensitive information with confidentiality. Knowledge of basic accounting or bookkeeping is an added advantage.
associate degree
No Requirements
JOB-68076aa6e9828

Vacancy title:
Secretary

[Type: FULL_TIME, Industry: Business Management and Administration, Category: Admin & Office]

Jobs at:
Bwanas Solutions Limited

Deadline of this Job:
Tuesday, May 6 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Tuesday, April 22 2025, Base Salary: Not Disclosed

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JOB DETAILS:

About Us:

Bwanas Solutions is a professional cleaning service provider committed to efficiency, reliability, and customer satisfaction. Our services include upholstery cleaning, curtain cleaning, house deep cleaning, post-construction clean-ups, and more. We are looking for a dedicated and organized Secretary to support our operations and client relations.

Job Summary:

The Secretary will serve as the central communication link between clients and cleaning teams. This role requires excellent organizational skills, professional communication, and an ability to manage multiple client accounts efficiently. The ideal candidate is proactive, detail-oriented, and able to work in a fast-paced environment.

Key Responsibilities:

  • Communicate with clients professionally via phone, WhatsApp, email, and social media to confirm bookings, share updates, and respond to inquiries.
  • Coordinate daily schedules and assignments for cleaning teams, ensuring timely deployment and job completion.
  • Maintain up-to-date client accounts, including contact details, service history, balances, and payment status.
  • Follow up with clients post-service to confirm satisfaction and collect feedback.
  • Prepare and send out quotations, invoices, and receipts.
  • Track payments and provide regular updates to management.
  • Work closely with the Managing Director to ensure smooth workflow and team accountability.
  • Maintain proper filing systems (both physical and digital) for all client records and communications.
  • Provide administrative support including document drafting, report preparation, and appointment scheduling.

Requirements:

  • Minimum Diploma in Business Administration, Office Management, or a related field.
  • Proven experience as a secretary, administrative assistant, or customer service representative.
  • Strong written and verbal communication skills in English.
  • High proficiency in Microsoft Office, Google Workspace, and WhatsApp Business.
  • Excellent organizational and multitasking abilities.
  • Ability to work independently and handle sensitive information with confidentiality.
  • Knowledge of basic accounting or bookkeeping is an added advantage.

 

Work Hours: 8

Experience: No Requirements

Level of Education: associate degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

  • Working Hours:
  • Monday – Saturday, 07:00 AM – 5:00 PM (flexibility required during peak service days)

 

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Administrative jobs in Zambia
Job Type: Full-time
Deadline of this Job: Tuesday, May 6 2025
Duty Station: Lusaka | Lusaka | Zambia
Posted: 22-04-2025
No of Jobs: 1
Start Publishing: 22-04-2025
Stop Publishing (Put date of 2030): 22-04-2066
Apply Now

Caution: Never Pay Money in a Recruitment Process.

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  • SELECT m.id, m.alias, m.path AS route, m.level, m.parent_id FROM icop0_menu AS m WHERE m.menutype = 'categories-list' AND m.parent_id > 0 AND m.client_id = 0 AND m.published >= 0 ORDER BY m.lft464μs2.3KB/libraries/gantry5/src/classes/Gantry/Framework/Menu.php:791Copy
  • SELECT * FROM icop0_jmap_metainfo WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Secretary-job-at-Bwanas-Solutions-Limited-75746' AND `published` = 1188μs1.2KB/plugins/system/jmap/jmap.php:818Copy
  • SELECT * FROM icop0_jmap_canonicals WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Secretary-job-at-Bwanas-Solutions-Limited-75746'114μs8.94KB/plugins/system/jmap/jmap.php:920Copy
  • SELECT * FROM icop0_acym_configuration252μs4.88KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_list WHERE type = 'standard'128μs2.3KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_field139μs2.33KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_form WHERE active = 1 AND type != 'shortcode'94μs1.2KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT SUM(CASE WHEN `a`.`next_execution` <= :now THEN 1 ELSE 0 END) AS due_count,SUM(CASE WHEN `a`.`locked` IS NULL THEN 0 ELSE 1 END) AS locked_count FROM `icop0_scheduler_tasks` AS `a` WHERE `a`.`state` = 1120μs1.68KBParams/administrator/components/com_scheduler/src/Model/TasksModel.php:466Copy
  • SELECT * FROM `icop0_extensions` WHERE `element` = 'com_gsd' AND `type` = 'component'179μs3.78KB/plugins/system/nrframework/NRFramework/Extension.php:160Copy
  • SHOW FULL COLUMNS FROM `icop0_gsd_config`294μs1.92KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_gsd_config` WHERE `name` = 'config'82μs912B/libraries/src/Table/Table.php:755Copy
  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc162μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SHOW FULL COLUMNS FROM `icop0_users`350μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid140μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid165μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Secretary-job-at-Bwanas-Solutions-Limited-75746'92μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 179μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"333μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES1.08ms8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin99μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin94μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`95μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'85μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'221μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 880179μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?105μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?10.36ms912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy