Summary
Date Posted: Tuesday, November 29, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose
The Senior IT Coordinator will work with the IT Senior Manager and will be responsible for planning, exploring and maintenance of technology resources for maximum efficiency and productivity of the organisation.

Summary of Key Responsibilities:
• Troubleshoot hardware, software and network operating systems.
• Plan, design and implement the information technologies.
• Generate an effective plan to achieve the set target.
• Recognize the objective and generate a vision for the members of the team.
• Aim for enhancing the productivity of the firm.
• Coordinating the activities of the team office to guarantee maximum efficiency.
• Recognize the client’s requirements to ensure maximum customer satisfaction.
• Manage the technical team within the technical services operations.
• Provide training and mentorship to the technical members of the company.
• Recruit team members and provide them with the necessary training to deliver the expectations of the technical department.
• Ensure company commitments to the customer are achieved from technical compliance and SLA perspective.
• Manage relationships with ICT suppliers both locally and internationally.
• Monitor and report on activities and provide relevant management information for appropriate and timely decision-making.

Required Skills and Attributes
• Management and supervisor skills
• Ability to install and administer computer hardware, software and networks
• Team-building skills
• Analytical and problem-solving skills
• Decision-making skills
• Effective written communications skills
• Computer skills including the ability to operate computerised accounting, spreadsheet, word-processing, graphics, and website development programs

Qualification and Experience
• Degree in Computer Science or Information Technology
• Must have any professional technical/ certifications in line with the ICT profession
• Must have 5+ years of work experience of 2 years which must have been at a supervisor/senior level or holding a similar role.
• Must have full knowledge of Network/System maintenance and IT Operations which support Network/System Management, IP Network Administration and Security Appliance Management.
• Should have proven expertise in deploying, configuring, and managing the firewalls, routers, switches, wireless access points, installation, and configuration of Windows servers and their roles.
• Must have sound knowledge of IT Governance Standards
• Excellent working knowledge of MS Office – Word, Excel & PowerPoint
• Work experience in the FMCG or Telecoms sector will be a plus

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
If you meet the minimum hiring requirements for the above position, please email your CV and Cover letter clearly stating your salary expectations to: jobs@bemconsult.com  and copy in bemconsult20@gmail.com 
Note that, all communications will be kept in the strictest of confidence. If you do not receive communication within 21 days of the closing date of the advert, please consider your application unsuccessful.
DO NOT SEND CERTIFICATES AT THIS STAGE



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