Summary
Date Posted: Monday, October 11, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
The Key Responsibilities for this Role Include but not Limited to the Following:
• Provides market and economic insights, research & analytics that guide, influence and challenge decision-making at all levels in the business;
• Gathers, organizes and communicates customer/business intelligence & insights to the entire Commercial space well as other functions of the business;
• Manages end to end process & governance to provide adequate, accurate & secure information for end users (internal clients);
• Uses statistics & software to analyse data and run the Customer Value Management (CVM) and Customer Lifetime Management (CLM) operations, to drive customer needs, increase productivity and optimize MTN revenue;
• Provides Commercial Planning & Analytics (CP&A) and other commercial function with relevant and timely information;
• Uses analytics to understand customer needs and preference and use the FlyTXT platform to manage their value on the network to optimize Average Revenue Per User;
• Manages customer campaigns through the FlyTXT platform to ensure EPIC customer experience at all times;
• Evaluates commercial propositions through modelling & research, e.g. predictive models, telecom surveys etc;
• Geo-Marketing and Geographical Information Systems (GIS) Management; – micro-market prioritization and network resource management support;
• End-to-end Customer Lifecycle/Value Management; Analytics, Operations & Communications, Technical and Organisation;
• Delivers annual CVM revenue targets for all services; Data, Mobile Money, Digital, Enterprise and channel.

Requirements
Candidate Requirements
• Grade 12 certificate with 5 credits or better of which English and Mathematics are a must;
• Minimum of a degree with formal training in Analytics, Research Methods and GIS (3-5 years)
• Proficient in Analytics, Research Methods, Data Mining, GIS software, SAS and other related statistical software for analysis;
• 8 years’ practical experience in business and services planning using Statistical methods, Analytics and GIS. 5-years of which must have been in a managerial level;
• Knowledge in Geo-information (analysis and interpretation), Data Mining techniques, Analytics software use– at least 2 years.

Work Hours: 8

Experience in Months: 96

Level of Education: Bachelor Degree

{module 312}

Job application procedure
Please click here to apply.

All Jobs

QUICK ALERT SUBSCRIPTION

{module 316}