Vacancy title:
Service Sales Manager

Jobs at:
AOS

Deadline of this Job:
7th September 2018

Duty Station:
Kigali, Rwanda

Summary
Date Posted: 24th August 2018 , Base Salary: Not Disclosed , Employment Type: Full-Time

About AOS
Since 2007, the Government of Rwanda has partnered with Korea Telecom, a leading global ICT service provider, to bring in cutting-edge ICT technologies. This trusted and long-term partnership evolved into the strong agreement to collectively achieve bigger goals: developing the ICT sector into a vibrant industry, positioning Rwanda as the regional ICT hub, and fueling economic growth by enabling effective delivery of business services in Rwanda.

JOB DETAILS:
Job description
In order to effectively accomplish its business objectives and to support the growing of its ICT portfolio business, the company seeks to recruit a suitable candidate to build business by identifying and selling prospects; maintaining relationships with clients. The successful candidate will identify business opportunities, prospects and evaluate their position in the industry; research and analyze sales options. Sell products by establishing contact and developing relationships with prospects; recommending solutions.
Job responsibilities

• Plan – develop sales strategies, business plans, target territory and account plans, and annual/quarterly forecasts tied to company sales objectives.
  
• Sell – identify, contact, promote, qualify, and close new sales for all services on offer from AOS including Data center services and IT systems and solutions.
  
• Lead – Support clients realize the full value of Data Center and IT systems in meeting their business objectives.
  
• Manage – maintain strong business relationships with all new/existing clients to optimize customer satisfaction and repeat sales opportunities and maintain up-to-date customer profiles, sales opportunities and forecasts.
  Core responsibilities:
  
• Providing pre-sales technical assistance and product education and after-sales support services
  
• Potential customer prospection by drafting service proposals
  
• Calculating / negotiating client quotations and administering clients’ accounts
  
• Negotiating contract terms and conditions, Renewing of expired contracts, Addendums for added services, upgrades and downgrades.
  
• Ensure the Accurate, Complete & Timely Billing of services provided by AOS
  
• Meeting regular sales/ revenue /Debt recovery targets and coordinating sales projects
  
• Ensure timely delivery of various reports required by Team leader
  
• Designing custom made products based on client feedback and research
  
• Maintain client accounts and ensuring continued communications between the company and its clients
  
• Ensuring smooth communication and responding to client requests, inquires and complaints.
  Job requirements
  
• Proven track record in a high technology, high growth environment
  
• Strong work ethic, self – starter, driven to succeed
  
• Ability to work independently
  
• Strong history in sales
  
• Superior analytical skills
  
• Understanding of customer needs
  
• Excellent communication skills
  Qualifications:
  
• A minimum of 3 years selling IT products experience in selling related products will be considered
  
• Strong existing business relationships with customers in target sectors.
  
• Extremely comfortable dealing at senior management levels.
  
• Experience in negotiating contracts & closing sales
  
• A proven track record of sales success meeting annual targets
  
• Bachelor’s degree with a Business or Technology bearing is preferred. Related disciplines will be considered