Summary
Date Posted: Wednesday, September 20 2023, Base Salary: Not Disclosed

JOB DETAILS:
• The Social Research Manager is responsible for managing and leading the Research Team in terms of development, efficiency, staff continuity & Career growth, capacity and research. This function takes on a staff management role, a project execution and coordination as well as a technical role. The management role includes assisting the Senior Research Manager or Service Line Director in terms of the building and managing of a team of research professionals and the direct hands-on management of all aspects of research projects. The Social Research Manager will ensure profitability of all projects at proposal and work stage. In addition, the Social Research Manager will also have the responsibility of managing their own projects.

Proposals & Sales:
• Provide technical and commercial input into proposals in terms of research design, methodologies, costs, deliverables and timing.
• Consultation with global contacts and other experts to ensure an optimal design and proposal is accomplished to meet client needs and budget
• To keep abreast of current offerings and developments within Ipsos and in the research world at large to ensure that proposals and pitches are both competitive and differentiating
• To keep abreast of competitors’ research offerings where Ipsos Africa operates
• To ensure that industry and research knowledge is integrated from other projects, desk research and other teams/sources to obtain a consolidated, competitive offering
• Enhance business growth through repeat business and increased volume of business

Technical Research Role
• Advise on the interpretation of findings and the planning of presentations/deliverables
• Provide solutions expertise from a design, analysis and an interpretive perspective
• Advise and ensure that advanced statistical analyses and qualitative analyses are conducted when required
• Provide sampling input and design where appropriate
• Drive the culture of integrating information from multiple sources to offer clients a differentiated offering

Project Management
• IDI topic guides, analysis templates and presentations
• Ensuring that the Senior Research Executives, Research Executives and Research Assistants complete all steps in the research process on time and to the expected quality standards.
• Skills transfer to and supervision of Senior Research Executives, Research Executives and RAs.
• Input into, and final checking of: samples, questionnaires, report templates, analysis plans, focus group/IDI topic guides, analysis templates and presentations.

Leadership
• Provide a role model for staff in terms of own professional and personal approach to work
• Adopt and develop a management style aligned with the style of the “Ipsos Leader”, aligned with Ipsos’s vision and keeping an open view for continuous improvement
• Develop a clear vision of the business unit goals in driving results
• Build relationships with staff, establish rapport, trust and credibility with direct reports
• Evaluate the existing team members to determine the level of future contributions
• Manage all activities of assigned staff to include strategy, training and development and performance review
• Adopt continuous succession planning for all key functions
• Overall responsibility for staff

Training
• Provide and facilitate on-going training as identified
• Train and mentor on external training programmes like MSRA and ESOMAR.

Networking And Relationship Building
• Build relationships with key global specialists within Ipsos and industry experts
• Develop and strengthen relationships with current and potential clients as an acknowledged Research expert.

Required Qualifications
• Bachelor’s degree with upper second-class honours
• Master’s degree is an added advantage
• Professional qualifications in relevant areas of specialization like Impact Assessment and Monitoring & Evaluation
• Minimum of 6 years’ experience in Social research with at least 2 years’ prior experience at management level

Knowledge And Skills
• Thorough knowledge and a complete understanding of Social Research principles and techniques
• Excellent leadership and interpersonal skills with the ability to lead, guide and motivate executive and management teams
• Ability to make sound and rational judgments and decisions
• Expertise in Impact Assessment and Monitoring & Evaluation related work
• Excellent verbal, written and spoken English and strong communication and influencing skills
• Presentation skills with the ability to effectively communicate ideas with internal & external business clients
• Thorough knowledge of research methodologies and analysis covering: Methodology design, Sampling, Questionnaire design, Data analysis & Report writing,
• Ability to turn data into actionable intelligence / insights.
• Strong research relationships and networks
• Proficiency in Excel, PowerPoint and Word and SPSS and other survey analysis systems like Quantum
• Able to work within a multi-cultural environment
• Time, costing and project management skills
• Self-driven, results orientated, shows exceptional initiative and is focused on quality and profit
• Mature, credible and comfortable in dealing with clients at a senior level

Work Hours: 8

Experience in Months: 72

Level of Education: Bachelor Degree

Job application procedure
• If you believe you are the candidate we are looking for, please submit your application and CV detailing your experience for the post and include daytime telephone contacts to – sarecruitment@ipsos.com 

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