Summary
Date Posted: Thursday, September 07 2023, Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose
• Responsible for conducting or facilitating technical training courses for internal and external technicians.
• The objective is to develop and deliver training programs to ensure skills rising BIA technicians and those of clients.

Main Responsibilities/Accountabilities:
• Prepare and deliver training programs
• Facilitate a collective training session.
• Assessing the achievements of trainees.
• Evaluate the training action and realize the balance sheet.
• Provide training logistics.
• Design New training modules
• Update and improve existing modules
• Implement the guidelines of the forecast training plan
• Support for field technicians
• Participate on the development plan of the Training Center through marketing actions.

Strategy:
• Monitoring of the training center’s development strategy
• Provide details on training programs to customers
• Makes recommendations based on the training reports

Operations:
• Organize training sessions (followed list of participants, classroom, training materials and pedagogical support etc.)
• Conduct training programs courses

People management
• Establish good group dynamic
• Implement an individual and collective coaching APPROACH
• Develop appropriate management style in adult learning with leadership

Communication
• Use appropriate language
• Develop main styles of communication (visual, auditory etc.)

Activity / Responsibility
• Analysis of internal and external training needs in collaboration with the Training Manager
• Develops modules (content, pedagogy, equipment)
• Evaluates the performance of training programs

Responsibility QSHE
• Comply with all applicable safety instructions on site at customers
• Alert any potentially dangerous situation
• Apply QHSE procedures
• Ensure customer satisfaction
• Professional Skills (Example: Presentation Skills; Sales Skills; Project Management …)
• Excellent learning ability and presentation
• Excellent communication skills (written and oral)
• Team player
• Good management of interpersonal relationships
• Good analytical
• Good planning manager
• Ability to manage stress and change
• Good knowledge products
• Knowledge of MS Office
• English spoken and written.
• Knowledge education methodology for adult is appreciated
• SAP & CRM knowledge is a plus

Qualifications & Experience:
• Have a minimum of 3 years’ experience as a trainer for adults
• Have at least 3 years, preferably technician training experience on products (mainly Komatsu) and distributed by BIA.
• Knowledge of the principles, techniques and process of transmitting technical know
• Have a proven multicultural experience

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 36

Level of Education:

Job application procedure
• Interested applicants meeting the criteria specified should send their applications via email to job.zambia@biagroup.com  by Friday, 15th September 2023 indicating the position in the subject line. Send application letter and CV in a word or pdf format.

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