Summary
Date Posted: Thursday, August 29 2024, Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose
Responsible for conducting or facilitating technical training courses for internal and external technicians.
The objective is to develop and deliver training programs to ensure skills rising BIA technicians and those of clients.

Main Responsibilities/Accountabilities:
• Prepare and deliver training programs
• Facilitate a collective training session.
• Assessing the achievements of trainees.
• Evaluate the training action and realize the balance sheet.
Provide training logistics.
• Design New training modules
• Update and improve existing modules
• Implement the guidelines of the forecast training plan
• Support for field technicians
• Participate on the development plan of the Training Center through marketing actions
Strategy:
• Monitoring of the training center’s development strategy
• Provide details on training programs to customers
• Makes recommendations based on the training reports
Operations:
• Organize training sessions (followed list of participants, classroom, training materials and pedagogical support etc.)
• Conduct training programs courses
People management
• Establish good group dynamic
• Implement an individual and collective coaching APPROACH
• Develop appropriate management style in adult learning with leadership
Communication
• Use appropriate language
• Develop main styles of communication (visual, auditory etc.)
Activity / Responsibility
Analysis of internal and external training needs in collaboration with the Training Manager
• Develops modules (content, pedagogy, equipment)
• Evaluates the performance of training programs
Responsibility QSHE
• Comply with all applicable safety instructions on site at customers
• Alert any potentially dangerous situation
• Apply QHSE procedures
• Ensure customer satisfaction

Professional Skills (Example: Presentation Skills; Sales Skills; Project Management …)
• Excellent learning ability and presentation
• Excellent communication skills (written and oral)
• Team player
• Good management of interpersonal relationships
• Good analytical
• Good planning manager
• Ability to manage stress and change
• Good knowledge products
• Knowledge of MS Office
• English spoken and written
• Knowledge education methodology for adult is appreciated
SAP & CRM knowledge is a plus

Qualifications & Experience:
• Have a minimum of 3 years’ experience as a trainer for adults
• Have at least 3 years, preferably technician training experience on products (mainly Komatsu) and distributed by BIA.
• Knowledge of the principles, techniques and process of transmitting technical know
• Have a proven multicultural experience (lived in Africa, business trip)
• French and English spoken fluently

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 36

Level of Education:

Job application procedure
• Interested applicants meeting the criteria specified should send their applications via URL https://jobs.biagroup.com/job/Zambia-Technical-Trainer-Zamb-Zambia/973488655/  by 13th September 2024 indicating the position in the subject line. Send your cover letter and CV in a word or pdf format.

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