Summary
Date Posted: Friday, November 05, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Trainee Client Officer
The Company
Agora Microfinance Zambia Limited (AMZ) is a financial institution licensed by the Central Bank. Its mission is “To contribute to the economic well-being of the poor through effective provision of appropriate financial services”.
The Company currently operates in 24 branches that are spread across the 10 provinces of Zambia and has a support office (Head Office) in Lusaka.

Job Overview
The Client Officer (CO) manages all Village Bank (VB) activities (training, collections, cashflow assessments, monitoring clients’ livelihoods, etc.) complying always with the Operations Policy and Procedures and maintaining good relations with clients as well as accurate records of cash movements.

Requirements
• Minimum of Diploma in business, finance, economics, development or related field
• Good written and spoken English and ability to speak the local language in the respective area
• Strong commitment to work in the field
• Ability to ride a motorbike or strong willingness to learn as it is the only mode of transport
• Good communication and interpersonal Skills
• Good calculation and explanation in numbers
• Police Clearance Certificate will be required upon being offered the job

Responsibilities
• AMZ products information dissemination- Chair village bank meetings to disseminate information on AMZ loan products to clients.
• Training clients- Train the group leaders and all the members about their roles and responsibilities in the group.
• Loan application fill in and appraisal- Ensure that loan application both group and individual loans are properly filled in and evaluated before sending to the Supervisor for his/her evaluation.
• Loan management- Ensure that the loans are disbursed in accordance to the need and repayment capacity of the clients and AMZ policies and monitoring loan utilization of the members to ensure the good quality.
• Recording and cash handling- Ensure that all transactions related to loan and savings are recorded properly and also cash handling are managed in the good manner.
• Policies adherence- Ensure that all policies are implemented as per AMZ Operations policy
• Problem solving- Solve the problem occurrence in the groups
• Reporting- Report to Supervisor issues occurring in the village Banks.
• Any other tasks are requested by the Supervisor.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

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Job application procedure
All applications should be sent to recruitment@agoramicrofinance.co.zm by Thursday 18th November, 2021 at 17:00hrs.
All applications should be clearly marked with the candidates preferred location of employment in the subject field. Only successful shortlisted applicants will be communicated to. Local residents are encouraged to apply as it will be an added advantage.
AMZ is an equal opportunities employer

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