Summary
Date Posted: Monday, July 31 2023, Base Salary: Not Disclosed

JOB DETAILS:
Overall Job Purpose
The purpose of this is to providing excellent wait service to ensure satisfaction taking customer orders and delivering food and beverages

Specific Job Responsibility
• Taking customer orders and delivering food and beverages
• Greet and escort customers to their tables
• Making menu recommendations, answering questions and sharing additional information with restaurant patrons
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Any other duties as assigned by supervisor

Job Specific Competencies
• Proven work experience as a Waiter
• Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts

Key Job Attributes
• Customer service orientation
• Good time management
• Strong leadership
• Dependability
• Initiative
• Attention to detail
• Analytical thinking

Experience required to perform in this job
• At least 2 -3 years’ related work experience in a reputable organisation

Qualifications
• Full grade 12 school certificate.
• Tertiary qualification in hospitality or food and beverage management


Work Hours: 8

Experience in Months: 24

Level of Education: High School

Job application procedure

Interested and qualified click here to apply


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