Summary
Date Posted: Saturday, August 19 2023, Base Salary: Not Disclosed

JOB DETAILS:
About the Role
• The Business Operations Specialist will provide data and systems leadership. The role directly manages a team of 4 data entry and case investigation officers. Design data capture tools and data flow processes to support decision-making. You will ensure that captured data is accurate by conducting routine checks; make sure that data is available to all partners in the requested formats to meet evolving our needs. You will report directly to the Deputy Country Manager.

Responsibilities
• Develop and document tools needed for program data management.
• Conduct data and tools quality checks and implement corrective actions.
• Manage execution of the Business Operations sub-functions including Client Engagement, Client Data Management and Audit and Case investigations
• People management and development. You will have 3 – 4 direct reports with room for expansion.
• Set departmental and growth objectives.

Career Growth and Development
• We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
• 3-5 years of experience in technical data management, scripting and data analysis.
• People management and capacity development experience.
• Language: English required
• Fluency in excel: maintain complex spreadsheets and perform complex functions
• Kobo and/or coding experience will be an added advantage

Preferred Start Date
As soon as possible
Job Location
Kabwe, Zambia
Benefits
Health insurance, paid time off
Eligibility
This role is only open to citizens or permanent residents of Zambia

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 36

Level of Education:

Job application procedure
• Application Deadline
• 16 November 2023
• Interested and qualified? Click here to apply

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