Data, Monitoring and Research Jobs at DAI Global LLC and Zambia Compulsory Standards Agency (ZCSA)

JOB DETAILS:
Contract Name: USAID Local Impact Governance Activity
Type: Long Term Technical Assistance
Salary Grade: Grade 9
Period of Performance: On/around October 15, 2022 – November 1, 2025

1. Activity Overview
The five-year (2020-2025) USAID Local Impact Governance Activity (Local Impact) is helping Zambia build up a sub-national system of governance for devolved service delivery more responsive to citizen needs. The program is engaging national and sub-national authorities to expand the capabilities of partner provinces and districts to deliver sustainable development outcomes, increase effective citizen and private-sector involvement in development planning and monitoring, and improve public financial management and domestic revenue generation.
The activity is specifically working toward three objectives:
Objective 1: Citizens improve their collective skills to effectively assess service delivery needs and performance and constructively engage with government.
Objective 2: The sub-national governance system becomes more responsive to citizen needs, generates, and accountably expends revenue, and improves service-delivery outcomes.
Objective 3: The program generates learning and facilitates problem solving that supports the development of an effective, financially viable sub-national governance system for devolved services, capable of being scaled up throughout Zambia.

1. Role’s Purpose
The Knowledge and Data Management Specialist will work directly with the MEL Team to lead the Knowledge and Data Management activities of the project under the supervision of the CLA Director. S/he will oversee the design, implementation, and maintenance of project Management Information Systems (MIS) and Knowledge Management platforms to meet the information and knowledge needs of the project, USAID, Government of Zambia (GRZ) and other stakeholders. S/he will be responsible for managing database tools and protocols for high-quality and meaningful real-time analysis, visualization, and reporting for Local Impact’s monitoring and learning. S/he will work in close coordination with the data collection team and the Communications and Outreach Coordinator to ensure collaboration and consistency across the MEL data system. S/he will also be responsible for maximizing usability of the system through regular consultation and capacity building of the wider Local Impact team on MEL and data management tools and workflows. S/he will support project and Learning Lab Partners maintain the virtual and physical Knowledge and Information Hubs to ensure ease of access, user-friendliness, and currency of resources. Additionally, the Knowledge and Data Management Specialist will assist in the development and execution of surveys, studies, and reports.

2. Tasks
Data Management Function
• Development and implementation of data collection and data entry tools and database protocols for optimal and iterative analysis to meet monitoring, evaluation, and reporting need.
• Support the design, implementation, and maintenance of MIS to meet the needs of the project, USAID, GRZ, and other stakeholder.
• Manage MIS access, security, integrity, and backup procedures
• Build the capacity of project and partner staff in the use of the project MIS.
• Ensure that the MIS is regularly updated with up-to-date data.
• Supports the MEL team in collection, verification, and update of data; monitors data accuracy, entry, and cleaning; and maintains accurate and up-to-date metadata.
• In collaboration with the MEL Team Lead, responsible for designing and providing regular staff training, technical support, and oversight on data management Support the design and implementation of electronic data collection and reporting tools to support the project adherence to the donor reporting requirement.
• Lead efforts to improve data use at all levels, through development of insightful data visualization to inform service delivery and activity programming.
• Support the project teams with pre-defined and customized indicators performance dashboard to support performance gaps identification and tailored improvement plans.
• Support the integration of MIS with USAID Development Information Solution (DIS) and reporting of indicator data to USAID.
• Development of high-quality, dynamic data visualizations and reports, integrating a range of formats for use in planning and reporting.
• Contribute to high quality analytical products, examining trends and best practices across objectives for use in program management and new business opportunities.
• Supports the CLA Director to deliver progress reports.
• Perform any other duties as assigned.
Knowledge Management Function
• Support project and Learning Lab Partners maintain the virtual and physical Knowledge and Information Hubs to ensure ease of access, user-friendliness, and currency of resources.
• Support the project regularly disseminate relevant information and knowledge to stakeholders through the Learning Lab.
• Support the project integrate audio, video, and graphics into the virtual Knowledge and Information Hub.
• Support the Learning Lab partners regularly update the virtual and physical Knowledge and Information Hubs, maintaining information in a systematic manner.
• Coordinate with project teams and partners to track and publish high-quality Knowledge Management (KM) deliverables by set deadlines.
• Support organization of learning activities such as pause and reflects, learning summits and after-action review.
• Work with the Learning Lab to design and implement operational research and evaluations to inform learning, adaptive management, and development of Policy Briefs.
• Contribute to the development of policies, implementation practices and processes for improving knowledge management, organizational learning, and related activities inclusive of processes for After Action Reviews, Pause and Reflect and Learning Summits.
• Provides technical support and training, as needed, to the project partners and technical staff to improve their requisite skills in knowledge management.
• Coordinate responses to requests for information from partners and stakeholders.
• Support project in designing and formatting communication and knowledge products.

Other Tasks
• Provides leave of absence cover for staff as required.
• Escalates any issues to his/her supervisor immediately.
• Prepared to travel to project provincial offices as required.
• Performs any other duties as assigned


JOB DETAILS:
The Zambia Compulsory Standards Agency (ZCSA) is a body corporate created by the Compulsory Standards Act No. 3 of 2017 whose mandate is to inter alia administer, maintain and ensure compliance with compulsory standards.

INSPECTOR – DOMESTIC QUALITY MONITORING – ZCS 05 x4 (Mongu 01, Lusaka 01, Ndola 02)

A.KEY RESPONSIBILITIES
• Undertakes effectively, local inspections in order to facilitate compliance with compulsory standards
• Undertakes timely review of applications and related documents in order to facilitate issuance of licenses
• Supervises and undertakes periodically market surveillances in order to facilitate continued post-market compliance with compulsory standards
• Undertakes effectively, the maintenance of the local inspections database in order to facilitate storage, retrieval and processing of information.
• Undertakes periodically, the preparation and publication of domestic quality monitoring reports in order to facilitate informed decision making
• Undertakes timely investigations on consumer complaints in order to address the risks and recommend remedial measures
• Supervises and undertakes timely, preparation of work plans and implementation of the annual performance
• Appraisal System (APAS) in order to monitor, evaluate and enhance performance.
• Undertakes effectively, the management of human, financial and other resources in order to facilitate attainment of the objectives.

B. QUALIFICATIONS, EXPERIENCE AND PERSONALATTRIBUTES
• Full Grade 12 School Certificate or its equivalent
• Degree in Science or Engineering or its equivalent
• 3 years relevant work experience
• Valid Driver’s License will be an added advantage
• Able to write a technical report
• Able to communicate fluently in English
• Analytical skills
• Interpersonal skills
• Computer Literate


JOB DETAILS:
The Zambia Compulsory Standards Agency (ZCSA) is a body corporate created by the Compulsory Standards Act No. 3 of 2017 whose mandate is to inter alia administer, maintain and ensure compliance with compulsory standards.
The Zambia Compulsory Standards Agency wishes to invite suitably qualified and experienced individuals to fill the vacant positions of Head of Communications, Internal Auditor, Inspector, Administrative Assistant, Accounts Assistant, Driver and Office Assistant.
INSPECTOR-IMPORT QUALITY MONITORING ZCS 05 x8 (Kazungula 04, Chirundu 02, Mwami 01 and Chanida 01)

A.KEY RESPONSIBILITIES
• Coordinates effectively, import inspections in order to ensure foreign manufactured products comply with compulsory standards.
• Coordinates effectively, market surveillances in order to ensure continued post-market compliance with compulsory standards
• Coordinates effectively, the updating of the database in order to facilitate storage retrieval and processing of information
• Coordinates effectively, investigation on consumer complaints in order to address the risks and recommend remedial measures
• Coordinates timely development of individual work plans and implementation of the Annual Performance Appraisal System (APAS) in order to monitor, evaluate and enhance performance

B. QUALIFICATIONS, EXPERIENCE AND PERSONALATTRIBUTES
• Full Grade 12 School Certificate or its equivalent
• Degree in Science or Engineering or its equivalent
• 3 years work experience
• Valid Driver’s License will be an added advantage
• Able to write a technical report
• Able to communicate fluently in English
• Analytical skills
• Interpersonal skills
• Computer Literate