Customer Service Jobs at Java Foods Ltd and other companies

JOB DETAILS:
Java Foods is an equal opportunity employer, with a strong culture of inclusivity and ensuring gender diversity at all levels.
Java is looking to hire a Receptionist.

JOB PURPOSE:
We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

KEY ACCOUNTABILITIES
• Serves visitors by greeting, welcoming, and directing them appropriately.
• Notifies company personnel of visitor arrival.
• Maintains security and telecommunications system.
• Informs visitors by answering or referring inquiries.
• Directs visitors by maintaining employee and department directories.
• Maintains security by following procedures, monitoring logbook.
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
• Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.

EDUACTION & EXPERIENCE
• University/College Diploma is an asset
• Familiarity with answering the phone
• Previous experience with Microsoft Office software is preferred

SKILLS AND KNOWLEDGE
• Telephone Skills
• Good Verbal Communication
• Listening
• Professional attitude and appearance
• Customer Focus
• Organization
• Sending out Information
• Ability to be resourceful and be proactive when issues arise
• Supply Management


JOB DETAILS:
SHORT TERM STAFF (STS)

THE BANK:
Established in 1964, the African Development Bank is the premier pan-African development institution, promoting economic growth and social progress across the continent. There are 81 member states, including 54 in Africa (Regional Member Countries). The Bank's development agenda is delivering the financial and technical support for transformative projects that will significantly reduce poverty through inclusive and sustainable economic growth. In order to sharply focus the objectives of the Ten-Year Strategy (2013-2022) and ensure greater developmental impact, five major arcas (High 5s), all of which will accelerate our delivery for Africa, have been identified for scaling up, namely, energy, agro-business, industrialization, integration and improving the quality of life for the people of Africa. The Bank is seeking to build a management team that will lead the successful implementation of this vision

THE POSITION:
The Bank invites suitably qualified persons to apply for the position of (STS) Secretary/Receptionist. This position is based in Lusaka, Zambia and does not attract international terms and conditions.
KEY FUNCTIONS:
• Under the Supervision of the Country Manager, the Secretary/Receptionist will perform the following:
• Prepare and finalize draft project correspondence (letters, faxes, etc.) for experts:
• Transmit project correspondence to the stakeholders concerned by mail, fax and courrier services;
• Prepare DHL dispatches;
• Assist in organizing appointments for various missions of the Bank's project departments; Organize appointments for experts and other country office staff members and update their schedules;
• Prepare information documents for experts on official and special missions;
• Handle protocol matters related to the reception of experts and visitors to the country office: Organize experts' meetings;
• Assist the Country Manager's secretary in coordinating official receptions organized by the Country Manager;
• Organize meetings convened by the Country Manager or CPO with sector experts; attend and draft meeting reports;
• Take notes and draft staff meeting reports, in case of absence of the Country Manager's secretary;
• Draft and monitor correspondence that does not focus on substantive issues;
• Maintain an appropriate archiving system; process the mission reports of experts; Manage the switchboard;
• Manage incoming mail by registering it in DTS and distributing it,
• Enter the missions of experts and other field office staff members in SAP; record the relevant justifications of such missions;
• Prepare Service Entry Sheets (SES);
• Organize signing ceremonies for loan or grant agreements and Memoranda of Understanding (MoUs);
• Organize project seminars/workshops.

COMPETENCIES (skills, experience, and knowledge):
1. Hold a minimum of a bachelor's degree in Administration, Finance, Secretarial Science or in a related field.
2. Have a minimum of four (4) years of relevant work experience.
3. Proof of citizenship or evidence of permanent residency or work authorization in Zambia 4. Good written and oral skills in English or French with a good working knowledge of the other language.
5. Competence in the use of Bank standard software (Word, Excel, PowerPoint, and Access). Knowledge of SAP will be an added advantage.








60.455MBMemory Usage464msRequest Duration
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  • SELECT `a`.`id`,`a`.`asset_id`,`a`.`title`,`a`.`alias`,`a`.`introtext`,`a`.`fulltext`,`a`.`state`,`a`.`catid`,`a`.`created`,`a`.`created_by`,`a`.`created_by_alias`,`a`.`modified`,`a`.`modified_by`,`a`.`checked_out`,`a`.`checked_out_time`,`a`.`publish_up`,`a`.`publish_down`,`a`.`images`,`a`.`urls`,`a`.`attribs`,`a`.`version`,`a`.`ordering`,`a`.`metakey`,`a`.`metadesc`,`a`.`access`,`a`.`hits`,`a`.`metadata`,`a`.`featured`,`a`.`language`,`fp`.`featured_up`,`fp`.`featured_down`,`c`.`title` AS `category_title`,`c`.`alias` AS `category_alias`,`c`.`access` AS `category_access`,`c`.`language` AS `category_language`,`fp`.`ordering`,`u`.`name` AS `author`,`parent`.`title` AS `parent_title`,`parent`.`id` AS `parent_id`,`parent`.`path` AS `parent_route`,`parent`.`alias` AS `parent_alias`,`parent`.`language` AS `parent_language`,ROUND(`v`.`rating_sum` / `v`.`rating_count`, 1) AS `rating`,`v`.`rating_count` AS `rating_count` FROM `icop0_content` AS `a` INNER JOIN `icop0_categories` AS `c` ON `c`.`id` = `a`.`catid` LEFT JOIN `icop0_content_frontpage` AS `fp` ON `fp`.`content_id` = `a`.`id` LEFT JOIN `icop0_users` AS `u` ON `u`.`id` = `a`.`created_by` LEFT JOIN `icop0_categories` AS `parent` ON `parent`.`id` = `c`.`parent_id` LEFT JOIN `icop0_content_rating` AS `v` ON `a`.`id` = `v`.`content_id` WHERE ( (`a`.`id` = :pk AND `c`.`published` > 0) AND (`a`.`publish_up` IS NULL OR `a`.`publish_up` <= :publishUp)) AND (`a`.`publish_down` IS NULL OR `a`.`publish_down` >= :publishDown)302μs24.63KBParams/components/com_content/src/Model/ArticleModel.php:215Copy
  • SELECT `c`.`id`,`c`.`asset_id`,`c`.`access`,`c`.`alias`,`c`.`checked_out`,`c`.`checked_out_time`,`c`.`created_time`,`c`.`created_user_id`,`c`.`description`,`c`.`extension`,`c`.`hits`,`c`.`language`,`c`.`level`,`c`.`lft`,`c`.`metadata`,`c`.`metadesc`,`c`.`metakey`,`c`.`modified_time`,`c`.`note`,`c`.`params`,`c`.`parent_id`,`c`.`path`,`c`.`published`,`c`.`rgt`,`c`.`title`,`c`.`modified_user_id`,`c`.`version`, CASE WHEN CHAR_LENGTH(`c`.`alias`) != 0 THEN CONCAT_WS(':', `c`.`id`, `c`.`alias`) ELSE `c`.`id` END as `slug` FROM `icop0_categories` AS `s` INNER JOIN `icop0_categories` AS `c` ON (`s`.`lft` <= `c`.`lft` AND `c`.`lft` < `s`.`rgt`) OR (`c`.`lft` < `s`.`lft` AND `s`.`rgt` < `c`.`rgt`) WHERE (`c`.`extension` = :extension OR `c`.`extension` = 'system') AND `c`.`access` IN (:preparedArray1,:preparedArray2,:preparedArray3) AND `c`.`published` = 1 AND `s`.`id` = :id ORDER BY `c`.`lft`331μs5.19KBParams/libraries/src/Categories/Categories.php:375Copy
  • SELECT DISTINCT a.id, a.title, a.name, a.checked_out, a.checked_out_time, a.note, a.state, a.access, a.created_time, a.created_user_id, a.ordering, a.language, a.fieldparams, a.params, a.type, a.default_value, a.context, a.group_id, a.label, a.description, a.required, a.only_use_in_subform,l.title AS language_title, l.image AS language_image,uc.name AS editor,ag.title AS access_level,ua.name AS author_name,g.title AS group_title, g.access as group_access, g.state AS group_state, g.note as group_note FROM icop0_fields AS a LEFT JOIN `icop0_languages` AS l ON l.lang_code = a.language LEFT JOIN icop0_users AS uc ON uc.id=a.checked_out LEFT JOIN icop0_viewlevels AS ag ON ag.id = a.access LEFT JOIN icop0_users AS ua ON ua.id = a.created_user_id LEFT JOIN icop0_fields_groups AS g ON g.id = a.group_id LEFT JOIN `icop0_fields_categories` AS fc ON fc.field_id = a.id WHERE ( (`a`.`context` = :context AND (`fc`.`category_id` IS NULL OR `fc`.`category_id` IN (:preparedArray1,:preparedArray2)) AND `a`.`access` IN (:preparedArray3,:preparedArray4,:preparedArray5)) AND (`a`.`group_id` = 0 OR `g`.`access` IN (:preparedArray6,:preparedArray7,:preparedArray8)) AND `a`.`state` = :state) AND (`a`.`group_id` = 0 OR `g`.`state` = :gstate) AND `a`.`only_use_in_subform` = :only_use_in_subform ORDER BY a.ordering ASC654μs6.06KBParams/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'content' AND a.appview IN ('article','*') ORDER BY a.id desc214μs2.05KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc151μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/related-jobs/1613-customer-service-jobs-at-java-foods-ltd-and-other-companies'85μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 1118μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"460μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES1.12ms8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin107μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin84μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`154μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?97μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?291μs8.89KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy