Deadline of this Job: 11 August 2022
Receptionist (Financial Institution)
Job Purpose
The Receptionist will provide front desk reception duties for the office which include handling all phone calls and managing internal & external customers timely and professionally. Receive and greet all visitors in a professional and warm manner. Collect and distribute all incoming mail and courier items.
Summary of Key Responsibilities:
• Manage the entire Front Office including Junior Clerks, Cleaners and Drivers
• Develop and maintain a tracking system on all incoming & outgoing mails and courier items for the office
• Manage the daily/weekly/monthly agenda and arrange new meetings and appointments
• Prepare and disseminate correspondence, memos and forms;
• Support the PA to the CEO and facilitate the completion of regular reports;
• Check frequently the levels of office supplies and place appropriate orders;
• In charge of giving clients directions to various parts of the office, contacting staff regarding visitors;
• Upon request, make travel arrangements for the Senior Management Team
• Answering incoming telephone calls, determining the purpose of callers, and forwarding calls to appropriate personnel or department.
• Handle clerical duties including faxing, copying, and organizing/maintaining files.
Skills and Attributes
• Excellent Communication Skills
• Must have an outgoing attitude
• Must have skills of how to make the guests feel at home
• Excellent organizational, coordinating and personal interface skills
• Dedicated to Dutt
• Pay attention to detail
Primary Areas of Accountability:
Qualifications and Experience
• Diploma in Front Office Management, Public/Business Administration or related field
• A Degree in Public/Business Administration will be a plus
• Must have a minimum of 2 -3 Years of Experience in the same role as a Receptionist, Front Office or Admin Assistant
• Front Office Work Experience with either a Telecoms or Insurance Company will be an added advantage.
• Proven Experience with administrative and clerical procedures
• Familiarity with office organization and optimization techniques
• A high degree of multi-tasking and time management capability
• Possess good professional image, excellent phone mannerism and enthusiasm in customer service.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Able to contribute positively as part of a team, helping out with various tasks as required.
Trinity University aims at equipping learners with exceptional academic and professional knowledge that is unequivocally essential in overcoming challenges in one’s personal and public life. The university focuses further at producing graduates that are equipped with good and dynamic leadership qualities that are indispensable in meeting national and global challenges, especially those which are social, economic, scientific and technological in nature. It is in this belief that the education programmes offered at the university, notwithstanding learners’ religious inclination reflect Zambia’s needs and cultural and traditional identity as people belonging to the global world.
The primary goal of Trinity University is to educate and stimulate our learners in innovation and excellence and in generation of a prudent quest for more knowledge, especially through research. Thus, the university demands scholastic excellence from all academic and support staff and from students as well.
As a Christian University, Trinity University stands to be guided by Christian principles, heritage and we embrace diversity. The university believes that intellectual and spiritual pursuits go hand in hand, as essential ingredients, not only for growth of the advancement of global sustainable development. It is the university’s aspiration that our students will reflect this heritage upon graduation.
Minimum Educational Qualifications and Experience:
Bachelors degree in Public Administration, plus at least 3 years related professional experience.
Responsibilities:
The Deputy Registrar is a senior staff member of the administrative team in the University. The Deputy Registrar will be responsible for the daily internal administration of the University and provision of prompt and accurate service to students, alumni, faculty, administration and external agencies. The Deputy Registrar will assist the Registrar in the management of all major activities, like establishment matters, legal matters, Campus/estate management, statutory compliances and meetings, materials management, the maintenance of administrative databases, and the supervision of all staff and student workers.
The Administration Department is looking for a suitable candidate to be based in Lusaka to join their team. The successful candidate amongst other responsibilities will oversee overall branch administration and ensure exceptional customer service.
Among other responsibilities, you will be expected to:
• Ensure efficient management of records
• Fleet management
• Inventory management
• General Branch Administration
• Provide exceptional customer service
Your Minimum Qualifications and Competencies should be:
• Diploma / Bachelor’s degree in Business Administration, accounting, economics or finance
• Knowledge of Microsoft package, i.e. Excel and Word
• 1 – 2 years working experience in a similar position
• Strong Communication & interpersonal Skills
• Attention to detail
• Analytical skills
SNV is a not-for-profit international development organisation that makes a lasting difference in the lives of people living in poverty by helping them raise incomes and access basic services. We aim for premium quality and focus on only three sectors: agriculture, energy and water, sanitation and hygiene (WASH). With a long-term, local presence in over 25 countries in Asia, Africa and Latin America, we know how governments work and how relationships are built. Implementing our mission exclusively through project financing requires us to work efficiently and invest in operational excellence every day. Our team of more than 1,300 staff is the backbone of SNV.
The Rural WASH Project
SNV Zambia is implementing a water, sanitation, and hygiene (WASH) project, in rural areas of 4 provinces and targeting multiple stakeholders, including Water and Sanitation Utilities, Local Authorities, private actors and Civil Society organisations. It seeks to professionalize and promote accountability for WASH services in Zambia, paying particular attention to the needs of women and girls, and other vulnerable groups.
In 5 years, the project aims to deliver access to safe water to 633,900 people, provide sanitation services to 500,000 people, reflect effective partnerships with the private sector and Government partners, and improve capacity for 150 organizations.
Job Description
The WASH Administrative and Logistics Officer will be based in Kasama, Northern Province and is expected to support all WASH project activities in the Province, in coordination with the WASH officers and under the supervision of the Provincial Leader.
The role entails providing administrative and logistic support to the provincial hub office and to the WASH team, specifically:
• Organize and manage the functionality of the regional office, including overseeing equipment and occupational health and safety compliance (also in light of COVID19), for the physical space and the staff
• Support with procurement of good and services required for the functioning of the office and of the activities conducted by the WASH officers
• Support with organizing events, workshops and meetings, including ordering materials, organizing accommodation and requisitioning meeting spaces
• Support the WASH officers to coordinate travel and events agendas in the province
• Assist the WASH officers in the delivery of activities, from a logistics and administrative point of view (attendance lists, paysheets, health and safety of the meeting space and related works)
• Provide driving services to the WASH officers and manage operations and maintenance of the project vehicles
Qualifications
• Minimum Diploma level (Administration, Logistics, Supply Chain Management, Procurement or related field)
• Minimum 5 (five) years of relevant professional experience, preferably in an International NGO
• Knowledge of the WASH sector is valued but not required
• Demonstrated organizational and administrative capacity, and ability to prioritize and deliver in contexts of competing priorities
• Pragmatic, results driven, structured work style skills
• Ability to communicate with a different range of stakeholders and partners, including government counterparts, international partners and donors
• Ability to organized documentation
• Good computer skills (Ms. Word, Ms. Excel, Ms. Power Point, Internet and Outlook)
• Class C driving license and at least 5 years driving experience
Additional information
Duty station: Kasama, with regular travelling to other project locations (Mpika, Chinsali, Nakonde, Lunte and Mungwi)
Contract duration: 1 year contract with the possibility of extension for the duration of the project
Job opening is conditional to approval from project donor
The role of Senior Business Development Officer is a data-driven role that requires commercial acumen and a deep understanding of the client base, the competitive market, and an ability to analyze sales team performance. The Senior Business Development Officer role is an integral part of the business because it centers on the management of external partners and collaborations with numerous internal teams.
The Field Officer will monitor mining activities at companies’ concessions and mine sites in the Southern Province as well as at companies’ facilities in Lusaka.
Key Responsibilities
• Planning, organizing, and monitoring of field activities
• Report on any risks or incidents in the mineral supply chain through incident reporting protocol
• Conduct baseline studies at mine sites following Baseline Reporting Protocols
• Attend meetings with stakeholders as appropriate
• Identify and propose other mining sites in its radius of action for the extension of the project
• Provide daily security situation analyses of the sites and any other information deemed necessary for the proper functioning of the Project
• Record mine production, processing, and export data following ITSCI templates and procedures
• Draft and submit a monthly report of activities
• Maintain fluent communication with the supervisor and other project staff on activities on the ground, production trends, risks and incidents, particular challenges or needs for the project
• Maintain good relationships with relevant stakeholders, including company staff, state services and the mining community
• Document stories from the field describing the impact of the project on the mining communities
• Train stakeholders on ITSCI standards, traceability procedures on due diligence expectations
• Ensure efficient use of resources allocated to the field activities
• Perform other tasks requested by the project
Basic Requirements
• Undergraduate degree in Natural Resources management or other related field with at least three years of relevant experience
• Strong oral and written communication skills in English and be able to establish and maintain good relationships with colleagues and partners
• Knowledge on OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas
• Knowledge of the Dodd-Frank Act, officially called the Dodd-Frank Wall Street Reform and Consumer Protection Act, and its implication on the minerals supply chain in the Great Lakes Region
• Strong interest in ITSCI’s mission and work
• Strong interpersonal communication skills
• Experience with training, coaching, and mentoring on field activities
• Ability to drive a motorcycle
Preferred Qualifications
• Demonstrated success implementing programming at the community level
Pact is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.
Receptionist (Financial Institution)
Job Purpose
The Receptionist will provide front desk reception duties for the office which include handling all phone calls and managing internal & external customers timely and professionally. Receive and greet all visitors in a professional and warm manner. Collect and distribute all incoming mail and courier items.
Summary of Key Responsibilities:
• Manage the entire Front Office including Junior Clerks, Cleaners and Drivers
• Develop and maintain a tracking system on all incoming & outgoing mails and courier items for the office
• Manage the daily/weekly/monthly agenda and arrange new meetings and appointments
• Prepare and disseminate correspondence, memos and forms;
• Support the PA to the CEO and facilitate the completion of regular reports;
• Check frequently the levels of office supplies and place appropriate orders;
• In charge of giving clients directions to various parts of the office, contacting staff regarding visitors;
• Upon request, make travel arrangements for the Senior Management Team
• Answering incoming telephone calls, determining the purpose of callers, and forwarding calls to appropriate personnel or department.
• Handle clerical duties including faxing, copying, and organizing/maintaining files.
Skills and Attributes
• Excellent Communication Skills
• Must have an outgoing attitude
• Must have skills of how to make the guests feel at home
• Excellent organizational, coordinating and personal interface skills
• Dedicated to Dutt
• Pay attention to detail
Primary Areas of Accountability:
Qualifications and Experience
• Diploma in Front Office Management, Public/Business Administration or related field
• A Degree in Public/Business Administration will be a plus
• Must have a minimum of 2 -3 Years of Experience in the same role as a Receptionist, Front Office or Admin Assistant
• Front Office Work Experience with either a Telecoms or Insurance Company will be an added advantage.
• Proven Experience with administrative and clerical procedures
• Familiarity with office organization and optimization techniques
• A high degree of multi-tasking and time management capability
• Possess good professional image, excellent phone mannerism and enthusiasm in customer service.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Able to contribute positively as part of a team, helping out with various tasks as required.
Deadline of this Job: 31 August 2022
Trinity University is a private Christian university. It was established with a view to delivering tertiary education that is highly comparable to that delivered by any other internationally recognized University, particularly by the renowned world universities. Trinity University aims at equipping learners with exceptional academic and professional knowledge that is unequivocally essential in overcoming challenges in one’s personal and public life. The university focuses further at producing graduates that are equipped with good and dynamic leadership qualities that are indispensable in meeting national and global challenges, especially those which are social, economic, scientific and technological in nature. It is in this belief that the education programmes offered at the university, notwithstanding learners’ religious inclination reflect Zambia’s needs and cultural and traditional identity as people belonging to the global world.
The primary goal of Trinity University is to educate and stimulate our learners in innovation and excellence and in generation of a prudent quest for more knowledge, especially through research. Thus, the university demands scholastic excellence from all academic and support staff and from students as well.
As a Christian University, Trinity University stands to be guided by Christian principles, heritage and we embrace diversity. The university believes that intellectual and spiritual pursuits go hand in hand, as essential ingredients, not only for growth of the advancement of global sustainable development. It is the university’s aspiration that our students will reflect this heritage upon graduation.
Minimum Educational Qualifications and Experience:
Bachelors degree in Public Administration, plus at least 3 years related professional experience.
Responsibilities:
The Deputy Registrar is a senior staff member of the administrative team in the University. The Deputy Registrar will be responsible for the daily internal administration of the University and provision of prompt and accurate service to students, alumni, faculty, administration and external agencies. The Deputy Registrar will assist the Registrar in the management of all major activities, like establishment matters, legal matters, Campus/estate management, statutory compliances and meetings, materials management, the maintenance of administrative databases, and the supervision of all staff and student workers.
Deadline of this Job: 07 August 2022
AB Bank Zambia is the market leader in the provision of financial services to Zambian micro, small and medium enterprises. AB Bank is a member of the Access Holding network, headquartered in Berlin, Germany. We are a digital champion in the financial industry through our own mobile wallet – eTumba. The Administration Department is looking for a suitable candidate to be based in Lusaka to join their team. The successful candidate amongst other responsibilities will oversee overall branch administration and ensure exceptional customer service.
Among other responsibilities, you will be expected to:
• Ensure efficient management of records
• Fleet management
• Inventory management
• General Branch Administration
• Provide exceptional customer service
Your Minimum Qualifications and Competencies should be:
• Diploma / Bachelor’s degree in Business Administration, accounting, economics or finance
• Knowledge of Microsoft package, i.e. Excel and Word
• 1 – 2 years working experience in a similar position
• Strong Communication & interpersonal Skills
• Attention to detail
• Analytical skills
Deadline of this Job: 15 August 2022
SNV is a not-for-profit international development organisation that makes a lasting difference in the lives of people living in poverty by helping them raise incomes and access basic services. We aim for premium quality and focus on only three sectors: agriculture, energy and water, sanitation and hygiene (WASH). With a long-term, local presence in over 25 countries in Asia, Africa and Latin America, we know how governments work and how relationships are built. Implementing our mission exclusively through project financing requires us to work efficiently and invest in operational excellence every day. Our team of more than 1,300 staff is the backbone of SNV.
The Rural WASH Project
SNV Zambia is implementing a water, sanitation, and hygiene (WASH) project, in rural areas of 4 provinces and targeting multiple stakeholders, including Water and Sanitation Utilities, Local Authorities, private actors and Civil Society organisations. It seeks to professionalize and promote accountability for WASH services in Zambia, paying particular attention to the needs of women and girls, and other vulnerable groups.
In 5 years, the project aims to deliver access to safe water to 633,900 people, provide sanitation services to 500,000 people, reflect effective partnerships with the private sector and Government partners, and improve capacity for 150 organizations.
Job Description
The WASH Administrative and Logistics Officer will be based in Kasama, Northern Province and is expected to support all WASH project activities in the Province, in coordination with the WASH officers and under the supervision of the Provincial Leader.
The role entails providing administrative and logistic support to the provincial hub office and to the WASH team, specifically:
• Organize and manage the functionality of the regional office, including overseeing equipment and occupational health and safety compliance (also in light of COVID19), for the physical space and the staff
• Support with procurement of good and services required for the functioning of the office and of the activities conducted by the WASH officers
• Support with organizing events, workshops and meetings, including ordering materials, organizing accommodation and requisitioning meeting spaces
• Support the WASH officers to coordinate travel and events agendas in the province
• Assist the WASH officers in the delivery of activities, from a logistics and administrative point of view (attendance lists, paysheets, health and safety of the meeting space and related works)
• Provide driving services to the WASH officers and manage operations and maintenance of the project vehicles
Qualifications
• Minimum Diploma level (Administration, Logistics, Supply Chain Management, Procurement or related field)
• Minimum 5 (five) years of relevant professional experience, preferably in an International NGO
• Knowledge of the WASH sector is valued but not required
• Demonstrated organizational and administrative capacity, and ability to prioritize and deliver in contexts of competing priorities
• Pragmatic, results driven, structured work style skills
• Ability to communicate with a different range of stakeholders and partners, including government counterparts, international partners and donors
• Ability to organized documentation
• Good computer skills (Ms. Word, Ms. Excel, Ms. Power Point, Internet and Outlook)
• Class C driving license and at least 5 years driving experience
Additional information
Duty station: Kasama, with regular travelling to other project locations (Mpika, Chinsali, Nakonde, Lunte and Mungwi)
Contract duration: 1 year contract with the possibility of extension for the duration of the project
Job opening is conditional to approval from project donor
Deadline of this Job: 10 August 2022
INFRATEL LIMITED CORPORATION is Looking for a Senior Business Development Officer who will be responsible for mapping out the business’ growth path in view of the growth areas, entry into new markets (new sales leads, negotiate client pricing, and forecast sales revenue), introduction of new products (new product development) for both existing and new market segments. Overall, the SBDO is responsible to support the business towards attainment of its profit targets. The role of Senior Business Development Officer is a data-driven role that requires commercial acumen and a deep understanding of the client base, the competitive market, and an ability to analyze sales team performance. The Senior Business Development Officer role is an integral part of the business because it centers on the management of external partners and collaborations with numerous internal teams.
Deadline of this Job: 9 August 2022
Position Purpose The Field Officer will monitor mining activities at companies’ concessions and mine sites in the Southern Province as well as at companies’ facilities in Lusaka.
Key Responsibilities
• Planning, organizing, and monitoring of field activities
• Report on any risks or incidents in the mineral supply chain through incident reporting protocol
• Conduct baseline studies at mine sites following Baseline Reporting Protocols
• Attend meetings with stakeholders as appropriate
• Identify and propose other mining sites in its radius of action for the extension of the project
• Provide daily security situation analyses of the sites and any other information deemed necessary for the proper functioning of the Project
• Record mine production, processing, and export data following ITSCI templates and procedures
• Draft and submit a monthly report of activities
• Maintain fluent communication with the supervisor and other project staff on activities on the ground, production trends, risks and incidents, particular challenges or needs for the project
• Maintain good relationships with relevant stakeholders, including company staff, state services and the mining community
• Document stories from the field describing the impact of the project on the mining communities
• Train stakeholders on ITSCI standards, traceability procedures on due diligence expectations
• Ensure efficient use of resources allocated to the field activities
• Perform other tasks requested by the project
Basic Requirements
• Undergraduate degree in Natural Resources management or other related field with at least three years of relevant experience
• Strong oral and written communication skills in English and be able to establish and maintain good relationships with colleagues and partners
• Knowledge on OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas
• Knowledge of the Dodd-Frank Act, officially called the Dodd-Frank Wall Street Reform and Consumer Protection Act, and its implication on the minerals supply chain in the Great Lakes Region
• Strong interest in ITSCI’s mission and work
• Strong interpersonal communication skills
• Experience with training, coaching, and mentoring on field activities
• Ability to drive a motorcycle
Preferred Qualifications
• Demonstrated success implementing programming at the community level
Pact is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.