Deadline of this Job: 17 August 2022
JOB DETAILS: Child Protection Specialist
With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities:
Program Development and Grant Acquisition
In partnership with resource acquisition staff, s/he will support sourcing for adequate funding for child protection programs by providing technical input into the development of proposals and Child Protection programme designs for grant acquisition and other funding sources. Ensure Child Protection are adequately funded and supported with appropriate technical capacity for effective implementation. Lead the design of the technical approach and programme to address violence against children issues using a solid root cause analysis process and involving multi-sectoral programming, as required. Ensure program planning, monitoring, and capacity strengthening for the effective legal system and improved spiritual nurturing of children. Develop quality interventions in Child Protection programming
Capacity Building
Lead, facilitate and participate in various workshops, including those related to Child Protection and Safeguarding, and training activities with WVZL staff and implementing partners. Function as the primary capacity building and support specialist within the National office for AP’s for all Child Protection and Safeguarding processes.
Program Technical Support and Reporting
Lead integration of child protection into other sectors’ technical approaches and programmes. Set and enforce Child Protection standards to be adhered to by implementing staff and all partners. Develop and support capacity building plans of staff and implementing partners working with children and beneficiaries. Support Field Programs in empowering grassroots communities, church leaders, and traditional leaders in being actively engaged in improving Child Protection and ensuring appropriate, safe, and meaningful participation of children in programs aimed at strengthening their protection mechanism. Build and maintain relationship with internal stakeholders for enhanced collaboration and sustainability of programmes., ensure the development of the annual Child Well Being report and consolidated Semi-annual/annual National Reports for review and approval by the Senior Leadership Team.
Knowledge Management and Learning
Provide technical support for the assessment of competencies of Child Protection implementing staff at all levels and support the development of appropriate professional development plans. Lead knowledge management for Child Protection & Participation by developing a process for capturing, sharing, and learning from programme progress and utilisation of evidence to improve programme implementation, strategy revision, Child Protection policy review and external publications. Promote the development of innovations in child protection, building on learning’s and evidence of good practice and informed by the unique challenges and needs of the context. Lead in the sector-specific and/or integrated research and learning initiatives by developing research concepts with the view to generate lessons and knowledge for Child Protection effectiveness and improve future programming. Provide technical support to DME in documenting and reporting best practices on child protection for improved future programming.
People Management
Ensure new staff are oriented on World Vision’s Child & Adult safeguarding policy and all staff are re-oriented to this policy annually (at a minimum). Coach and mentor Child Protection and Participation technical staff and provide input in their annual performance appraisals. Manage personal learning and career development leading to staff well-being and work-life balance. Ensure staff are trained and equipped on how to conduct program assessments, baselines, monitoring and evaluations for evidence-based impact in Safeguarding and Protection. Contribute to and support program activities that enrich and develop the spiritual growth of staff.
Qualifications: Education/Knowledge/Technical Skills and Experience
The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:
• Degree in Human Rights, Law, Public Policy, Social Work, Policy Formulation and Analysis, Community Development or any related field. Master’s Degree is preferable.
• At least 5 years of experience in related field at management level.
• Experience with donor-funded and community projects is preferable.
Deadline of this Job: 12 August 2022
Front Office Supervisor
Duties and responsibilities of the position
• Register and assign rooms. Accommodates special requests whenever possible.
• Assists in the pre-registration and blocking of rooms for reservations.
• Understands room status, room tracking and taking down reservations.
• Serving food and beverages.
• Selling of assorted beverages and cash ups.
• Greets incoming Guests, performs the check-in/out process and collect payment.
• Answering all incoming calls at the Lodge and handling guests queries and complaints.
• Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-out and early check-ins.
• Follow all health and safety regulations.
• Willingness to perform additional duties to facilitate the bar, restaurant and reception’s operations as needed.
• Any other functions as assigned by the manager.
Desired qualifications
• Full grade 12 certificate is a must.
• Diploma in Front Office Operations/Hotel Management.
• Proven experience as a Receptionist/Front desk staff in Hospitality Industry.
• At least 2 years prior experience in the Hotel Industry.
• Experience in Hotel Computer Management Software and bookkeeping is an advantage.
• Need to have knowledge of Bar Tender/Waiter Services with proven supervising skills.
• Good communication skills – both oral and written.
• A high degree of multi-tasking and time management capability.
• High levels of honesty, integrity and objectivity.