Systems Support and Testing Officer Job at cGrate Zambia - Career Opportunity in Zambia
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1158 Days Ago
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Vacancy title:
Systems Support and Testing Officer

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Admin & Office ]

Jobs at:

cGrate Zambia

Deadline of this Job:
29 January 2021  

Duty Station:
Within Zambia , Lusaka , South - Central Africa

Summary
Date Posted: Tuesday, January 26, 2021 , Base Salary: Not Disclosed


JOB DETAILS:
Position Overview: Systems Support and Testing Officer
The Systems Support and Testing Officer is responsible for Network Management, IT support, Systems Administration and Testing of systems. .

Job Responsibilities
Testing
• SMS and USSD Aggregation
• EVD Integration testing
• Mobile banking integrations
• Merchant Payments integrations
• Deposits and withdrawals integrations
• 543 Pay integrations
• System enhancements by the development team
Systems Administration
• Server management
• Core systems administration
• Email systems management
• Database management
• Telephone system and call centre system management
• Administer Company IT policies
• Security policies
• Backup policies
• IT Equipment usage policies
• Mysql queries and reports preparation
• Connectivity troubleshooting
• Banks and corporate customers support
• Assist cGrate’s banking partners with support for:
• Mobile banking services IT support
• SMS aggregation services
• USSD aggregation services
• Merchant payments services
• 543 Pay services
Terminals and Staff Support
• Prepare POS terminals for deployment
• Assist in POS terminals repairs
• Assist staff members with general support on company systems and policies
As well as above, any other duties given by management
Accountability and Performance Measures
• Adherence to agreed system uptimes of company IT systems
• Maintenance of sufficient support levels for both banking partners, customers and fellow staff members
• Low number of bugs reported for services in production
Organizational Alignment
• Reports to IT Manager


Job Skills: Not Specified


Qualifications and Attributes
• Degree in software development
• Basic software development skills
• Conversant with Linux operating system
• Minimum 1 year Mysql experience
• Two years post IT qualification experience in an established and reputable organization
• Experience in an IT or Telco environment will be handy
• Ability to work and manage tasks alone
• Willing to work over the weekends and after hours
• Quick to grasp concepts
• Ability to quickly identify and resolve faults


Job Education Requirements: Degree in software development


Job Experience Requirements: Not Specified


Work Hours: 8

 

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Job application procedure
To apply for this job email your details to hr@cgrate.co.zm  

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Job Info
Job Category: Administrative jobs in Zambia
Job Type: Full-time
Deadline of this Job: 29 January 2021
Duty Station: Lusaka
Posted: 26-01-2021
No of Jobs: 1
Start Publishing: 26-01-2021
Stop Publishing (Put date of 2030): 26-01-2065
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