Vacancy title:
Systems Support and Testing Officer
Jobs at:
cGrate ZambiaDeadline of this Job:
29 January 2021
Summary
Date Posted: Tuesday, January 26, 2021 , Base Salary: Not Disclosed
JOB DETAILS:
Position Overview: Systems Support and Testing Officer
The Systems Support and Testing Officer is responsible for Network Management, IT support, Systems Administration and Testing of systems. .
Job Responsibilities
Testing
• SMS and USSD Aggregation
• EVD Integration testing
• Mobile banking integrations
• Merchant Payments integrations
• Deposits and withdrawals integrations
• 543 Pay integrations
• System enhancements by the development team
Systems Administration
• Server management
• Core systems administration
• Email systems management
• Database management
• Telephone system and call centre system management
• Administer Company IT policies
• Security policies
• Backup policies
• IT Equipment usage policies
• Mysql queries and reports preparation
• Connectivity troubleshooting
• Banks and corporate customers support
• Assist cGrate’s banking partners with support for:
• Mobile banking services IT support
• SMS aggregation services
• USSD aggregation services
• Merchant payments services
• 543 Pay services
Terminals and Staff Support
• Prepare POS terminals for deployment
• Assist in POS terminals repairs
• Assist staff members with general support on company systems and policies
As well as above, any other duties given by management
Accountability and Performance Measures
• Adherence to agreed system uptimes of company IT systems
• Maintenance of sufficient support levels for both banking partners, customers and fellow staff members
• Low number of bugs reported for services in production
Organizational Alignment
• Reports to IT Manager
Job Skills: Not Specified
Qualifications and Attributes
• Degree in software development
• Basic software development skills
• Conversant with Linux operating system
• Minimum 1 year Mysql experience
• Two years post IT qualification experience in an established and reputable organization
• Experience in an IT or Telco environment will be handy
• Ability to work and manage tasks alone
• Willing to work over the weekends and after hours
• Quick to grasp concepts
• Ability to quickly identify and resolve faults
Job Education Requirements: Degree in software development
Job Experience Requirements: Not Specified
Work Hours: 8
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Job application procedure
To apply for this job email your details to hr@cgrate.co.zm
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