Summary
Date Posted: Wednesday, May 29 2024, Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose
The purpose and role of the position is to vet Loan applications, recommend them for approval, and ensure excellent customer service delivery.

Job Responsibilities
Key Outputs & Responsibilities: -
• Achieve sales targets as set on a monthly basis.
• Maintain excellent Customer service and care.
• Achieve 100% collection target for all loans issued.
• Ensure that Customers are served within the stipulated TAT.
• Accurate data capture of reports and loan applications in the system.
• Ensure compliance to all company policies and procedures.
• Ensure the precise and persuasive promotion of all products.
• Customer Retention/ Stakeholder Management.

Requirements:
Qualifications & Experience
• Grade 12 School Certificate
• Business Degree or Higher Level Diploma, or any other professional qualification in a related field
• Experience in Sales and Marketing
• Minimum 2 years working experience in microfinance, or banking institution is an added advantage.


Work Hours: 8

Experience in Months: 24

Level of Education: Associate Degree

Job application procedure

Interested Applicants who meet the job requirements should e-mail their CVs to recruitment@mfz.co.zm. Only shortlisted candidates will be contacted. Ensure to include the position applied for in the subject field. Closing date: Friday, 31st May, 2024


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