Summary
Date Posted: Thursday, September 30, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Job title: 4 Quality Assurance & Accreditation Officer

Job Purpose
The role will be responsible for performing accreditation and quality assurance activities in accredited health facilities under the National Health Insurance Scheme (NHIS).

Key Responsibilities
• Initiate, assess and recommend health facilities for accreditation,
• Conduct clinical audits and other quality assurance activities in accredited health facilities,
• Check and verify adherence to clinical and quality standards in accredited health facilities,
• Conduct inspection and supportive supervision of accredited health facilities,
• Recommend appropriate investigations, sanctions or de-accreditation for non-compliant facilities,
• Assist in addressing issues related to management of clinical cases, process flow in the facilities or other quality aspects in accredited facilities,
• Conduct customer satisfaction surveys in accredited health facilities,
• Ensure reporting from all accredited health facilities in line with statutory requirements,
• Conduct market price and service surveys for various services, pharmaceutical items, medicine and other consumables,
• Foster a strong relationship with accredited health facilities and manage risks to quality service delivery under the NHIS,
• Support health facilities in developing plans to improve overall quality of services,
• Ensure provision of on-site technical assistance to accredited health facilities on the implementation of the NHIS,
• Arrange travel, agenda, programs, budget, transport and itineraries for client visits to showcase accredited facility operations and ad hoc events

Knowledge, Skills, Qualifications and Experience
• Grade twelve (12) School Certificate with 5 credits which should include English Language, and Mathematics
• Degree in clinical medicine/ Pharmacy/ Nursing or equivalent qualifications.
• A certificate of internship and registration with relevant professional body is required.

Competencies required for this Role
• Must be willing to travel extensively,
• Able to write comprehensive and analytical reports,
• Must be an effective communicator with a good command of the English Language,
• Computer literate and have effective investigative skills,
• Must be proficient in computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel); scheduling appointments/updating calendars,
• Must have knowledge and ability to operate basic office equipment such as printers, scanners,
• Must have good interpersonal skills and organisational skills, and
• Must have excellent time management skills and ability to prioritize.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

{module 312}

Job application procedure
To apply for this job please visit careers.nhima.co.zm.

All Jobs

QUICK ALERT SUBSCRIPTION

{module 316}