Summary
Date Posted: Thursday, November 10, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
JOB STATEMENT
Build and maintain active long-term relationship with key decision makers at customer site level and continuously promote Metso Outotec’s value adding offering. Create a healthy business with high customer satisfaction with the selected site accounts. Together is the customer facing activities the role will also require the candidate to oversee the Metso Outotec Zambia office day to day operations and ensure compliance on all Metso Outotec Policies and procedures.

JOB DUTIES AND RESPONSIBILITIES
• Responsible to deliver profitable business growth from allocated sites – Primary focus will be on FQML sites in Solwezi.
• Responsibility to create the relationship with the key people at the site and share those with the organization and other respective account managers, connecting key interfaces.
• Focuses on after-market business yet can identify the investment/capex opportunities and is responsible to convey the customer requirement to capex sales.
• Plans and has full visibility to the activities of any Metso Outotec function at customer sites.
• Seeks and coordinates for best resources and channels to be used for customer facing activities.
• Understands customer business and is capable to argue Metso Outotec’s added value.
• Drives site sales activities together with cross organizational site account team and understands customer’s capex and opex related decisions and buying timetable.
• Maintains and shares information of installed base, performance and shutdown schedules and plan.
• Supports Accounts Receivable and payment collections.
• Oversee general administrative issues and day to day activities at the Metso Outotec Zambian office.
• Coordinate with the South African office to ensure compliance on all policies and procedures.
• Responsible for the Zambian office transactions and managing the local suppliers.
• Monthly reporting on performance
• Putting mitigation actions in place to resolve any possible challenges in Country.

RELATIONSHIPS
• Report directly to the Director Sales & Service Region Central and East Africa

INTERNAL AND EXTERNAL INTERFACES
• Mining Customers
• Engineering and Drawing Office
• Complex Proposals Commercial Team
• Project Execution Team
• Key Account Managers
• Product Lines
• Product Support
• Finance team

QUALIFICATIONS & EXPERIENCE
• Grade 12
• Bachelors’ Degree
• Minimum 5 years’ experience in Sales, Account Management and / or Office Management
• Sales experience in similar industry will be advantageous
• Experience working in a customer-focused and fast-paced professional environment
• Computer literate in Sales Force, Microsoft Excel, Word and PowerPoint
• Strong negotiation and influencing skills, with the ability to build trust
• Strong communication skills and a serving leader
• Some finance knowledge would be beneficial

SKILLS AND ABILITIES
• Customer-centric mindset, able to translate customer issues/needs into profitable business solutions
• Good interpersonal, communication, presentation & facilitation skills
• Highly motivated individual with the ability to work under pressure and meet deadlines.
• Team Player.
• High attention to detail and accuracy.
• Strong written and verbal communications skills are critical
• Prepared to work flexible work hours to meet deadlines when required
• Willingness to learn and continually improve own knowledge base
• Driven and independent self-starter focused on meeting or exceeding targets set
• Ability to manage own time

Please note that, should you not receive any response from us within 14 days, please regard your application as unsuccessful; we however thank you for your interest in our company.

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

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