Community Manager job at Savant Digital Marketing and Advertising Agency
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186 Days Ago
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Vacancy title:
Community Manager

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Management ]

Jobs at:

Savant Digital Marketing and Advertising Agency

Deadline of this Job:
Tuesday, May 14 2024 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Tuesday, April 30 2024, Base Salary: Not Disclosed

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JOB DETAILS:
Requirements:
1. Strong interpersonal skills and a passion for building and nurturing online communities.
2. Excellent communication skills to engage with community members across various channels (forums, social media, email, etc.) in a friendly, professional, and helpful manner.
3. Ability to understand community needs, concerns, and feedback, and effectively convey them to internal teams.
4. Proficiency in community management tools for moderation, analytics, and engagement tracking.
5. Experience in developing and implementing community engagement strategies to foster a positive and supportive environment.
6. Problem-solving skills to address conflicts, resolve issues, and enforce community guidelines.
7. Knowledge of content management systems (CMS) and basic HTML/CSS for managing community platforms and making minor adjustments.
8. Adaptability and flexibility to respond to community dynamics, trends, and changes in real-time.

Qualifications:
1. Bachelor’s degree in Communications, Public Relations, Marketing, or a related field.
2. Previous experience (2-4 years) in community management, social media management, customer support, or a related role.
3. Familiarity with online community platforms (e.g., forums, social media groups, Discord, Reddit) and community management best practices.
4. Demonstrated experience in growing and engaging online communities, with examples of successful community initiatives or projects.

Work Hours: 8


Experience in Months: 24

Level of Education:
Bachelor Degree

Job application procedure
• To apply for this job email your details to hello@savantzambia.com 


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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Management jobs in Zambia
Job Type: Full-time
Deadline of this Job: Tuesday, May 14 2024
Duty Station: Lusaka
Posted: 30-04-2024
No of Jobs: 1
Start Publishing: 30-04-2024
Stop Publishing (Put date of 2030): 30-04-2066
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