Summary
Date Posted: Sunday, October 31, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Dispatch Manager

Job specifications/responsibilities will include the following:
• Ensure the packing and transporting of goods is completed efficiently, timeously and with no damages
• Ensure the correct goods are delivered according to the customer, correctly check order / invoice.
• Ensure returns are checked against paperwork to ensure accuracy and the correct returns procedure is followed.
• Ensure deliveries are planned by taking into most economical and effective routes; fuel costs are kept to a minimum.
• Manage the courier service for all non-export orders, ensure customer goods are dispatched without damages and are on time.
• Manage the stores delivery transport for all local orders, ensure customer goods are dispatched without damages and are on time.
• Ensure the maintenance of the local delivery vehicles
• Ensure only accredited courier companies are utilized
• Handle stock carefully
• Ensure loads are correctly balanced before lifting them with your forklift
• Check items rung up by the cashier against the till slip to ensure that the goods are charged correctly as per the till slip.
• Count items correctly to ensure that there are no undercharges.
• Check to ensure the quantity of items matches the invoice.
• Check to ensure the description of the items matches the invoice.
• Check to ensure the measurements are correct (eg litres, mls, grams)
• Check whether the items are shrink-wrapped and what quantity is shrink-wrapped
• Check suspicious items. Open all boxes. If all is in order let the goods through. Reseal the box, if requested.
• Assist in order pulling and packing, where possible
• Assist in loading the delivery onto the vehicle
• Assist in loading the vehicle
• Prepare delivery logs
• Inform transporters to collect the goods when ready, contact the transporter as per the customers instructions
• Contact customers to expect delivery, give the customer the waybill details, the time to expect delivery and the number of packages.

Requirements:
• Relevant tertiary education in related field.
• 3 – 5 years experience in a FMCG environment in a related managerial role.
• Must possess sound knowledge of site environments and workflow requirements
• Must possess intermediate to advanced Microsoft Office skills
• Ability to drive a Fork-Lift Machine is an added advantage. (Possess relevant and up-to-date certification)

Role Specific Qualities
• Must have excellent customer service skills.
• Must have excellent communication skills.
• Must pay attention to detail and work well under pressure.
• Must have the ability to build and maintain effective relationships with internal stakeholders, suppliers and customers to ensure sustainability in the business
• Must have the ability to build and maintain good consultative relationships with various departments and teams so as to facilitate effective upwards and downwards communication.
• Must have the ability to promote harmony and teamwork
• Must have the ability to promote sharing of knowledge through informal and formal channels
• Must apply knowledge of the organizational systems, structures, policies and procedures to achieve strategic objectives
• Must have the ability to follow through on ensuring that personal quality and productivity standards are consistently and accurately maintained.
• Must be able to respond openly to feedback.
• Plan and priorities, demonstrating abilities to manage competing demands.
• Must promote integrity and honesty.
• Must be willing to go the extra mile.

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 36

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Job application procedure
To apply for this job email your details to tabo.jule@masscash.co.za 

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