Summary
Date Posted: Wednesday, August 30 2023, Base Salary: Not Disclosed

JOB DETAILS:
Position Overview:
We are seeking a skilled and motivated IT Officer to join our team and take charge of managing our IT systems. The IT Officer will play a crucial role in maintaining our server infrastructure, ensuring network stability, managing software applications, implementing IT security measures and overseeing IT uptime routines The ideal candidate is a proactive problem solver with a strong technical background and a commitment to ensuring the reliability and security of our IT environment.

Responsibilities:
Server Management:
• Administer and maintain our server infrastructure, including setup, configuration, and routine maintenance.
• Monitor server performance, troubleshoot issues, and optimize system resources for optimal performance.

Implement server backups and recovery procedures to ensure data integrity.

Network Management:
• Design, deploy, and maintain a secure and efficient network infrastructure.
• Monitor network activity, diagnose connectivity problems, and resolve network-related issues promptly.
• Implement network security protocols, including firewalls, intrusion detection systems, and encryption mechanisms.

Software Applications:
• Manage software applications used within the organization, including installation, updates, and user support.
• Collaborate with relevant departments to identify software needs, evaluate options, and implement solutions that enhance productivity.
• Troubleshoot software issues and liaise with vendors for technical support when necessary.

IT Security:
• Develop and enforce IT security policies and procedures to safeguard sensitive data and prevent unauthorized access.
• Regularly update and patch systems to mitigate vulnerabilities and protect against cyber threats.
• Conduct security audits and risk assessments, and implement necessary measures to ensure compliance with industry standards.

IT Uptime Routines:
• Design and implement strategies to ensure high system availability and minimize downtime.
• Create and execute regular maintenance schedules, including updates and patches, to prevent disruptions.
• Establish disaster recovery plans and conduct drills to test the effectiveness of these plans.

User Support:
• Provide technical support to end users, addressing hardware and software issues promptly.
• Offer training and guidance to staff members on IT tools and best practices.
• Maintain a knowledge base of common issues and solutions to facilitate quick problem resolution.

Documentation:
• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Document troubleshooting processes and resolutions for future reference.

Qualifications:
• Degree/Diploma in Information Technology, Computer Science, or a related field (or equivalent experience).
• Proven experience as an IT Officer, IT Administrator, or similar role.
• Strong knowledge of server administration, network protocols, and IT security practices.
• Proficiency in managing software applications and providing user support.
• Familiarity with backup and recovery solutions.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal abilities.
• Industry certifications (e.g., CompTIA, Microsoft, Cisco) are a plus.
• Ability to work independently and collaborate effectively with cross-functional teams.


Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Job application procedure

Interested and qualified click here to apply


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