Summary
Date Posted: 11th May 2019 , Base Salary: Not Disclosed

JOB DETAILS:
Operations Manager
BKS Investment Group.

DUTIES AND RESPONSIBILITIES:
• The core responsibility of the Manager of operations will be to ensure that there is a coordinated and integrated approach towards all operations at BKS Investments and make sure that all organs of the various wings work in tandem
• To develop an efficient and coherent booking system that will improve and streamline operational deficiencies at the Apartments, East Park and KKIA
• To develop a practical and readable timetable for drivers and hostesses at East Park and KKIA
• To supervise the gardeners maids and security personnel and ensure that the Apartments are secured and clean
• To ensure that customer complaints are responded to and addressed prudently
• To develop a practical Log IN/ OUT system that will help in punctuality among staff at both the Apartments and East Park
• To supervise both the East Park and Apartments teams and ensure that issues relating to missed/over bookings are NOT entertained
• To ensure that the work environment and the apartments meet the minimum standards of hygiene and that bins are regularly emptied
• To ensure that regular fumigation against all forms of vectors particularly cockroaches and mosquitoes is constantly carried out
• To ensure that water is regularly pumped into the tanks at the Apartments
• To recommend for dismissal or suspension any member of staff that violates their contractual obligations
• To constantly monitor mileage on all motor vehicles and keep a tab on service schedules
• To arrange for urgent repairs with service personnel and panel beaters all vehicles that may require such services
• To ensure stock in the shop is costed and labelled, constantly replenished and properly accounted for
• To ensure that repairs to Apartments are reported to the Group Chairman
• To develop an amiable partnership with KKIA officers and other service providers
• To provide weekly reports and updates to the group Chairman on operations at both East Park and the Apartments
• To ensure that coherent systems are developed to reduce on overlapping of duties by the Operations manager and Administration Assistant
• To work with Marketing manager to maximize on products on offer and improve efficiency
• To ensure that an amicable and safe working environment is always prevailing at the Apartments, East Park and KKIA and provide leadership to the rank and file
• To develop an efficient overtime leave and off sick system that is consistent with the prevailing labor laws
• To ensure essentials like Toner, water, tissue and data are quickly replenished and managed prudently
• To manage the motor vehicle tracking system and be conversant with the location of each vehicle and its driver at all times.

QUALIFICATION
• Business Administration Studies
• Human Resource Management

Job Education Requirements: Business Administration Studies

Job Experience Requirements: Not Specified

Job Skills: Not Specified

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Job application procedure
On spot interviews to be conducted on Monday 13th may 2019, from 8hrs to 17 hrs at our offices in ibex hill along Main Street near dream valley opposite cidrz (centre for infectious disease research Zambia) for more details on directions contact 0211-355373

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