Summary
Date Posted: Monday, November 29, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Project Coordinator, Reading Glasses for Improved Livelihoods Program
Description
Are you a change maker who wants to play a pivotal role in restoring vision for millions of people in low-income settings across Zambia?
The pioneering social enterprise, VisionSpring, seeks a coordinator to manage the Reading Glasses for Improved Livelihoods (RGIL) Program with Live Well Zambia, our primary implementing partner, to implement RGIL to create access to affordable reading glasses in low-income communities in Zambia. The person in this position coordinates and collaborates closely with counterparts at Live Well Zambia to help health entrepreneurs and sales officers sell eyeglasses by delivering effective training, providing marketing support, and monitoring stock levels and demand forecasts. Secondarily, the coordinator supports new program launches with organizations that have community-based field operations in order to increase the depth and breadth of eyeglass distribution channels and drive customer demand for eyeglasses in low-income communities.
The coordinator is based in Lusuka and reports to the global RGIL program manager (based in India) who oversees the RGIL program. This is a full-time position with a three-month probation period.

About You
• You want to build a socially-oriented business. You are self-motivated and accustomed to being a top performer in a high-growth environment. Nothing feels better than achieving your targets.
• You are a “people person,” and are energized by meeting strangers and finding areas of shared interest through which to build connection and rapport.
• You love to travel to even the most remote districts within Zambia, and think of sharing public transportation with your colleagues as an adventure.
• You are strategic in your approach to deepen market penetration, nurturing key relationships. You’re always on the lookout for new, scalable routes to market to reach your target customers.
• You see truth in numbers and keep a close eye on your sales figures. If they’re off target, you’ll dive into the data in order to make effective decisions and improve results.
• You see the potential in others and your goal is to help them grow. You enjoy mentoring and coaching your peers so that teams can succeed.
• You have the experience, maturity, confidence, and communication skills to interact with people in senior positions. You can get others excited about what they are going to do.
About Us
• VisionSpring is creating access to affordable eyewear, everywhere. Clear vision creates opportunities for increased learning, work, safety, civic participation, and quality of life.
• As a social enterprise, social change motivates us first. Our focus on sales and revenue targets serves and advances our mission objective—to increase functioning, productivity, and income earning potential for our low-income consumers by correcting refractive error and presbyopia with eyeglasses.
• We are working to transform the systemic dysfunction of an optical market that has failed to deliver eyeglasses—a 700-year-old technology—to 2.7 billion consumers in need of vision correction, most of whom live on less than $4 a day.
• We serve low-income consumers, not as beneficiaries but as customers. Our customers expect a high-quality and affordable product, and they will spend limited discretionary income for the immediate and tangible benefits of vision correction.
• By selling eyeglasses, we awaken new demand and seed a viable market. By selling new eyeglasses we are able to serve four times as many people per dollar input than the alternative of donating recycled ones. To efficiently scale, we must deliver each new unit with lower cost.
• We run our business on both sales metrics and social impact measures. We use a range of organizational forms and practices to get the job done.
• We believe in scaling our impact, not our organization. We are a lean team of doers.
What You’ll Do
Implement and Manage Reading Glasses for Improved Livelihoods Program
• Manage the RGIL Program in Zambia to increase access to, and sales of, eyeglasses for low-income consumers.
• Maintain close working relationships with Live Well Zambia colleagues to support the implementation of the RGIL Program across the country.
• Assist the Live Well Zambia team in creating marketing collateral and driving awareness about the power of clear vision among potential customers, including the development and introduction of simple leaflets or other cost-effective promotional activities.
• Conduct regular surveys and assessments of the RGIL Program with Live Well Zambia colleagues. Assist in preparing written reports summarizing the program achievements against targets; areas of success, failure, and learning; and recommendations for continuous performance improvement.
Sales Performance Support
• Collaborate with Live Well’s team members to meet and exceed eyeglass sales targets.
• Monitor weekly sales data from upazilas and districts; review monthly sales reports.
• Engage with Live Well sales officers to sustain/improve sales performance in their territories.
• Develop plans with Live Well Zambia counterparts to increase sales in low-performance districts, including refresher training, marketing, and targeted customer outreach campaigns.
• Develop and implement reward and recognition programs for high performers.
• Faithfully and accurately enter all program activity in Salesforce, VisionSpring’s customer relationship management system.
• Prepare monthly key indicators report (performance management report) to assure RGIL program goals are met.
Training Delivery
• Develop deep knowledge about presbyopia screening and reading glasses sales; become a master trainer in order to train community health workers or other networks of community-based sales teams.
• Train Live Well’s team members to facilitate their learning and continuous improvement.
Supply Chain Oversight
• Work closely with supply chain team to ensure high-quality products are shipped to partners.
• Review monthly stock reports and anticipate supply chain problems to ensure an uninterrupted supply of products to customers.
• Support Live Well team in accurate demand forecasting and in placing advanced purchase orders.
New Business Development
• Maintain and deepen close working relationships with new partners.
• Use your creativity to find new paths, and expand existing ones, to bring reading glasses to our target population.
• Represent VisionSpring at stakeholder meetings, government forums, and in peer groups. Attend educational and market development events such as partner workshops, seminars, conferences, trainings, etc.

Requirements
• Bachelor’s degree.
• Minimum of five years of professional experience.
• Experience in some combination of project implementation and management, partnership development and management, wholesale/B2B sales, and/or training and capacity building.
• Excellent communication skills in English and proficient in local language.
• Experience working in rural areas of Zambia and willingness to travel up to 50% of the time to remote districts via public transportation.
• Preferred experience: Social enterprise, healthcare, fast-moving consumer goods (FMCG), NGO, and/or sales in rural markets.
Compensation
• Salary based on experience.
• Exciting performance-based bonuses will be paid for achieving sales targets.
• VisionSpring offers generous accrued vacation time.

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
The preferred start date is January 1, 2022.
• Please note, only candidates to be interviewed will be contacted.
VisionSpring is an Equal Opportunity Employer. People from historically marginalized populations are encouraged to apply.
Please visit recruiting.paylocity.com.

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