Vacancy title:
Service Assistant
Jobs at:
Builders Warehouse International (Z) LimitedDeadline of this Job:
18 September 2021
Summary
Date Posted: Thursday, September 16, 2021 , Base Salary: Not Disclosed
JOB DETAILS:
The Suitable Candidate will be Responsible for the following Core Activities and Accountabilities.
1. Adhere to Company Policy and procedures
• Ensure that an ongoing understanding of company policies and procedures that affect the execution of your function
2. Pick stock
• Wear BIBs to identify yourself with customers at all times
• Give attention to the quality and quantity of picked stock and advise your manager where the quality and/or quantity is incorrect
• Draw the correct stock according to the invoice/picking slip/cash sale in order to meet customer requirements
• Carry out verbal orders/instructions from your line manager at all times and if not sure about how to carry out a task, request assistance from your line manager or other senior staff member
3. Load items – on/off delivery trucks/ customers vehicles
• Load stock into customer vehicles/delivery vehicles or offload stock from customer vehicles/delivery vehicles
• Accompany delivery driver to deliver or collect or exchange stock as required
• Merchandise incoming stock in the right shelves in the store as required
• Advise customers regarding of picked stock and indicate where stock is either unavailable or not of the correct standard
• Assist customers as efficiently as possible
4. Satisfy internal and external customers
• Handle all customers according to the standards in the Interact with Customers course and according to our culture of service to customers
• Present a positive image to customers, acknowledge, approach and greet customers as required, understand their special needs and respond to their queries as require.
5. House keeping
• Maintain housekeeping standards by ensuring that internal and external yard is neat and tidy
• Ensure stock is packed in allocated areas
• Perform general cleaning duties
6. Safety Awareness
• Wear correct PPE when picking high-rise stock and always be mindful with ladders and whenever you pick stock from high-rises
• Follow correct safety procedures
• Adhere to safety regulations when working with gas
• Maintain material handling equipment and report any damage or malfunction of forklifts, bob carts and vehicles to line manager.
Specific Requirements
• Minimum full grade 12 certificate
• 2-3 years Retail Experience
Core Competencies
• Ability to influence others
• Adaptable and demonstrated willigness to learn
• Execution and achievement of results
Level of Complexity
• Physically able to lift bulk stock for long hours
• Satisfying customers and work in all weather conditions
Education Requirement: No Requirements
Job Experience: No Requirements
Work Hours: 8
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Job application procedure
To apply for this job email your details to samantha.luchanga@builders.co.za
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