Vacancy title: Service Assistant
[ Type: FULL TIME , Industry: Manufacturing , Category: Admin & Office ]Jobs at:
Builders Warehouse KitweDeadline of this Job:
13 October 2022
Summary
Date Posted: Wednesday, October 12, 2022 , Base Salary: Not Disclosed
JOB DETAILS:
Functions / Responsibilities:
Adhere to Company Policy and procedures:
• Ensure that you have an ongoing understanding of company strategy, policies & procedures through the execution of departmental, store & company strategy.
Pick stock
• Always wear BIBs to identify yourself with customers.
• Always pay a lot of attention for both quality and quantity of picked stock.
• stock must be drawn correctly.
• Carry out verbal orders/instructions from your superiors at all times.
• If you are not sure please ask your superiors for assistance.
• Pick the correct stock according to the invoice/ picking slip/ cash sale.
Load items – on/off delivery trucks/ customers vehicle:
• Load stock into customer vehicles or offload stock from customer vehicles for refund.
• Accompany delivery drive to deliver or collect or exchange customer stock.
• Merchandise incoming stock from customers in the right shelves in the store.
• Feedback customers regarding stock picked.
• Approach customer and assist customers Speedily, efficiently.
Satisfy internal & external customers:
• Handle all customers according to the standards in the Interact with Customers course and according to Walmart culture of service to customers.
• Present a positive image to customers, acknowledge, approach & greet customers as required, understand their special needs & respond to their queries as required.
• Meet housekeeping requirements.
Housekeeping:
• Maintain internal and external yard is neat and tidy.
• Stock to be packed in allocated areas.
• Perform general cleaning duties.
Safety Awareness:
• Always wear correct PPE when picking high-rise stock.
• Always follow correct safety procedures.
• Always adhere to safety regulations when working with gas.
• Always maintain material handling equipment and report any damage or malfunction of forklifts, bob carts and vehicles.
• Always be mindful with ladders and whenever you pick stock from high-rise.
Requirements:
• Grade 12 or its equivalent
• Excellent customer service orientation and high integrity
Competencies:
• Strengthen Reputation & Local Involvement.
• Ensure customer / Member Centered Performance.
• Physically able to perform lift bulk stock.
• Ensure Execution & Achieve Results.
• Ensure Planning & Improvement.
• Build & Influence Team.
• Adapt & Learn
Job Experience: No Requirements
Work Hours: 8
Level of Education: Professional Certificate
Job application procedure
To apply for this job email your details to love.zulu@builders.co.zm
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