Summary
Date Posted: Friday, November 10 2023, Base Salary: Not Disclosed

JOB DETAILS:
About the Role
The Business Operations Specialist will provide data and systems leadership. The role directly manages a team of 4 data entry and case investigation officers. Design data capture tools and data flow processes to support decision-making. You will ensure that captured data is accurate by conducting routine checks; make sure that data is available to all partners in the requested formats to meet evolving our needs. You will report directly to the Deputy Country Manager. The role’s business objectives is to serve more farmers, more farmers per FO and increased impact per farmer.

Responsibilities
• Develop and document tools needed for program data management and process improvements.
• Conduct data and tools quality checks and implement corrective actions as well as data reconciliation and troubleshooting tech/data issues.
• Manage execution of the Business Operations sub-functions including Client Engagement, Client Data Management and Audit and Case investigations, creating and monitoring performance trackers to ensure excellent execution of these responsibilities by the team.
• People management and development through team training in relevant tools and data process, as well as capacity building. You will have 3 – 4 direct reports with room for expansion.
• Set departmental growth objectives.

Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
• 3-5 years of experience in technical data management, scripting and data analysis.
• People management and capacity development experience.
• Language: English required
• Fluency in excel: maintain complex spreadsheets and perform complex functions
• Kobo and/or coding experience will be an added advantage
Preferred Start Date
As soon as possible
Job Location
Kabwe, Zambia
Benefits
Health insurance, paid time off
Eligibility
This role is only open to citizens or permanent residents of Zambia

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 36

Level of Education:

Job application procedure
• Application Deadline
2 December 2023
• One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org  address. Please report any suspicious communication here ( globalhotline@oneacrefund.org ), but do not send applications or application materials to this email address.
• Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.
• We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.
• Interested and qualified? Click here to apply

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