Summary
Date Posted: Saturday, December 14 2024, Base Salary: Not Disclosed

JOB DETAILS:
Job Summary
The Business solutions Analyst will be responsible for developing a strong understanding of our performance across all our activities, and to develop and implement a repeatable process for monitoring and reporting it. He/she will have the opportunity to work across teams, getting to know all that is going on in the organization and challenging teams on how they assess and improve their performance.

He/she will be responsible for creating material reporting on the function’s performance to the Director, Heads, CMC, and the Board of Directors.

He/she will also be instrumental in creating forecasts for business cases, using statistical and analytical techniques to understand the key drivers towards achieving key project initiatives and target outputs for the function.

The role holder will act as the communication medium between the business and technology teams. Then help translate the business requirements for the tech team. This way, the tech team can create solutions that improve our business or products.

He/she will have a mentality of continuous improvement and strong analytical and interpersonal skills.

He/she will enjoy working in a delivery focused, agile environment. It is a standalone role, which entails having the maturity to work independently on a day-to-day basis and have the wisdom to know when to collaborate, delegate and/or escalate.

Job Description

Accountability: Performance Reporting and Analysis: – (50%)

Outputs:
Role holder will influence decision-making through quality and depth of analytical insights and recommendations for improvement. In particular, he/she will focus on the following:
• Prepare regular management and dashboard reports to provide insight into programs, financials, risk, compliance, and other performance areas to support decision making and inform progress against service delivery outcomes.
• Monitor and prepare trend analysis, graphs and provide variance analysis to support the development of strategies and initiatives that deliver on organizational objectives.
• Responsible for optimizing our performance reporting structure and repeatable process.
• Optimize our KPI dashboard.
• Develop and maintain customer and stakeholder relationships and partnerships through effective, advice, communication, negotiation, and issues management recommending and implementing ways to improve performance and the efficiency and reliability of products and services to ensure deliverables and business objectives are met and a positive customer experience.
• Identify and highlight opportunities for performance improvement.
• Develop reporting material in a succinct, visual manner.
• Design, test, and implement IT solutions.
• Manage IT projects to ensure they meet business objectives.
• Adapt to remain current with IT trends.
• Maintain awareness of relevant issues, policy obligations, insights, challenges industry trends and practices and opportunities to recommend innovative solutions that optimize outcomes and contribute to a best practice function in line with organizational and function priorities.

Accountability: Analytical Support for various forum (20%)

Outputs:
• Drive strategic analysis and provide recommendations for ad hoc requests, both from within the team and externally.
• Inputting performance forecasts and targets for business cases through scenario modelling
• Develop and document departmental strategy documents and drive collaboration with other functions.
• Identify sources of performance data, extract the data and transform into insightful performance reports.
• Advise and guide on the key strategy and planning issues from across the business.

Accountability: Building a Performance Focused Culture (20%)

Outputs:
• Work with delivery teams throughout lifecycle of programs to ensure that the right KPIs and targets have been set.
• Making sure that a focus on outcomes and performance are integrated into everything we do.
• Participate in meetings, present information on program/project status.
• Support team members and work collaboratively to achieve business outcomes.
• Complete work tasks to agreed budgets, timeframes, and standards.
• Take the initiative to progress and deliver own and team/unit work.
• Contribute to allocation of responsibilities and resources to ensure achievement of team/unit goals.

Accountability: Leadership: – (10%)

Outputs:
• Lead, inspire and coach a team of professionals, creating succession to key roles.
• Live Group behaviours and inspire others in working together to achieve the strategic vision.
• Pursue your own development to increase personal effectiveness, acknowledging strengths and areas of development.

Education
Higher Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)



Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Associate Degree

Job application procedure

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