Summary
Date Posted: Tuesday, September 17 2024, Base Salary: Not Disclosed

JOB DETAILS:
GardWorld Zambia is recruiting for Two (2) Controllers at its Head Office in Lusaka.
Duties and Responsibilities
• Monitor Security Systems: Continuously monitor surveillance cameras, alarms, and access control systems to detect and respond to security breaches or unusual activities.
• Monitoring Patrols: Ensuring that supervisors submit the daily patrol documents to control room.
• Coverage: Conduct a daily coverage of all officers on site, drivers and area supervisors and share the information with the clerks.
• Incident Response: Respond promptly to alarms and security alerts, assess situations, and take appropriate actions, such as contacting law enforcement or dispatching on-site security personnel.
• Emergency Coordination: Coordinate emergency responses, including fire, medical, and security incidents, by communicating with first responders, employees, and management as required.
• Record Keeping: Maintain accurate records of security events, incidents, and actions taken during shifts, ensuring Ensure daily reports are sent out on the following: •
• Daily Alarm Activations
• Daily Mechanical Status •
• Daily FTT’s • Daily CNE status •
• NCC Controller Response Times •
• Vehicle Response Daily Statistics •
• Daily General Incidents (Centralised OB and Alarms) •
• MRT Fleet Movement Reports • Daily update on any MRT illegal (unauthorised) movements • labour numbers •
• coverage times •
• patrol and supervisor exceptions •
• compliance with established protocols.
• Communication: Maintain clear and concise communication with security personnel, management, and external agencies , providing updates on security incidents and ongoing activities.

Qualification and Experience
• Grade 12 School Certificate
• Certificate/Diploma in IT, Computers or related.
• Strong oral and written communication skills.
• A working knowledge of Word, Excel, and Microsoft Systems
• Have a high sense of customer service and awareness
• Possess valid Certificate of Good Conduct (Police Clearance Certificate
• Having worked as A Crew Commander, Crew or Driver will be an added advantage

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
Interested in applying for this job? Click here to submit your application now.
• Interested applicants must send their applications to:
• Davies.Muntanga@garda.com 
• Mando.Makasa@garda.com 
• Closing date: Monday 24th September 2024

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