Summary
Date Posted: Monday, July 18, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose
Responsible for installing and configuring computer systems, diagnosing hardware and software faults, and solving technical and applications problems, either over the phone or in person.

Key Responsibilities:
• Identifying hardware and software solutions.
• Logging and processing support calls
• Installing and configuring computer hardware, software, systems, networks, printers, phones, scanners, etc
• Planning and undertaking scheduled maintenance upgrades
• Setting up accounts for staff, ensuring that they know how to log into company databases
• Provide technical support for SAP
• Monitor SAP systems performance
• Manage SAP user accounts
• Solving password problems
• Talking to computer users to determine the nature of any problems they encounter
• Investigating, diagnosing, and solving computer software and hardware faults
• Repairing equipment and replacing parts
• Obtaining replacement or specialist components, fixtures, or fittings
• Maintaining records of software licences
• Managing stocks of equipment, consumables, and other supplies

Qualification and Requirements:
• Grade 12 School Certificate
• Degree in computer science or information technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Not less than 5 years’ prior experience in tech support, desktop support, or a similar role.
• Not less than 2 years strong technical skills in implementation and support of SAP.
• SAP Basis Certified.
• Proficiency in Windows/Linux/Mac OS.
• Knowledge of PABX telephone systems.
• Experience with remote desktop applications and help desk software.

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
Interested candidates who meet the above requirements should apply with their cover letter and CV only in a single document. Please send to: recruitment@jubatransport.co.zm 
We are encouraging female candidates to apply. Advert will close on 29th July 2022. Only shortlisted candidates will be contacted.


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